News

Childrenswear retailer Trotters opened their doors to their newest standalone store at St Pancras International in July. 

Stuarts London, the premier British heritage menswear retailer, has selected Eurostop’s retail technology to power its omnichannel operations, ensuring the brand maintains its trademark focus on exceptional customer service and a highly curated brand edit.  For over 50 years, Stuarts London has dedicated itself to providing an unparalleled shopping experience, blending heritage and modern aesthetics. To support its evolving retail operations, the business required a sophisticated technology upgrade. Eurostop was chosen to deliver a robust tech stack that streamlines backend operations, allowing Stuarts London to focus on what it does best: delivering purposeful, high-quality menswear collections backed by expert in-store knowledge.  Owned by contemporary men’s fashion expert Ravi Grewal—who is widely recognised for dressing high-profile figures such as Eric Clapton, Ricky Hatton, Chipmunk, and members of the Middleton family—the independent retailer required a technology partner that aligned with its unique offering and service-driven ethos.  Stuarts London Omnichannel Partnership Stuarts London will be implementing Eurostop’s next-generation stock control and merchandising system, Retail Master, to sit at the core of its multichannel operations. The platform will manage the complexities of their curated collections while providing specialised merchandising capabilities. Fully integrated with their flagship Shepherd’s Bush store and two Shopify e-commerce sites (stuartslondon.com and dandyfellow), the Eurostop solution will synchronise inventory, product catalogue data and sales transactions in real-time, ensuring tight stock management and a seamless omnichannel experience for customers, while enabling Stuarts London to leverage the full reporting and analytics capabilities of Retail Master.  Jason Statham, Guy Ritchie and Paul Weller If you would like to make the switch or find out more, let’s talk.  See Retail master In the store and warehouse, Eurostop’s connected mobile applications, SKapp and WHapp, will automatically track live deliveries and stock movements. SKapp will enable fast and accurate stocktaking, while WHapp will track deliveries and stock movements throughout the warehouse. This will drive operational efficiency and significantly enhance the customer service experience.  Stuarts London sought a vendor capable of seamlessly connecting all facets of its retail operations—specifically its online channels and store—to a centralised system, a requirement their previous provider could not fulfil. The fully connected technology stack will now complement the brand’s dedication to personalised, premium service.  Ravi Grewal, Owner of Stuarts London, commented “Eurostop was carefully selected because of their stellar reputation and their technical ability to support our business into the future. Their modern, flexible technology options allow us to efficiently scale our operations and offer our collections to a global audience without geographical limitations.” Dinesh Peerez, at Eurostop, added: “We are thrilled to partner with Stuarts London. As an independent retailer, they truly inspire with their unique collections, and we are proud to power and streamline their business with our retail technology.” 

As we approach mid point in 2026, we decided to take a half-yearly ‘stock take’ ourselves to let you know what exciting developments are in the pipeline at Eurostop. Do you have a Retail Master in your Business? Our flagship stock control and merchandising system, Retail Master, is now in full release. The browser based product sits at the core of your unified commerce retail system to provide a single view of the inventory across your entire business. Part of our new generation technology  suite, it uses composable, modular, loosely coupled system architecture facilitating rapid and agile development with short release cycles to allow rapid deployment of a list of quickly expanding features. Developed with the specialised requirements of the fashion, footwear, jewellery and general merchandise retail sectors, it offers flexible and efficient management of your product inventory and selling channels. If you would like to make the switch or find out more, let’s talk.  See Retail master We offer no obligation demonstrations and would be happy to provide an omnichannel system that works for your business, or help you plan for an implementation within existing business systems.  Every retailer is individual, but one thing remains in common, fast implementation and minimal disruption of business operations is a must have. AI Retail Reimagined Everyday, or even every hour, there seems to be new advancements in AI.  Love it or hate it, it isn’t going anywhere, but everywhere….  In the coming months, we will take a deeper dive into how we see AI impacting the retail industry specifically and also letting you know about how we at Eurostop are harnessing AI in our new generation products.  We’ll also be providing practical advice on how you can implement AI in your retail business. Today, we would like to introduce you to ARIA, an AI assistant here to help.  Of course, sometimes you just want to speak to a real person, so rest assured, our in house and UK based team of support professionals remain here at the end of the phone or by email.  It’s all about convenience and what works for you. ARIA is currently in beta testing and is scheduled for release on Retail Master in the coming weeks. Later in the year, you will also see how AI can be used in Retail Master to provide merchandising recommendations to help your business grow and scale.  The ability to use smart stock forecasting – use predicted sales by store, and  automated personalised loyalty offers are soon to become a reality. New Era Point of Sale The imminent release of Eurostop’s state of the art POS system will also be with you in the coming months.  Fully connected with Retail Master and online selling channels, it will ensure tight synchronisation of data across your business.  Best of all the intuitive UX minimises training requirements, which will get you up and running using the new technology in a rapid timescale. It will be paired with a range of hardware options that we are particularly excited about.  Today we take a sneak look at some of the options that will be available, but get in contact if you want to be one of the first to receive a demonstration. POS Hardware Redefined During the second half of 2026, we will also be releasing new POS hardware options.  The Android hardware will be the perfect partner to our new POS and furthermore, the android options will be available at at least half the cost of existing options. We will of course keep you updated, but in the meantime, if you are interested in finding out more about these exciting developments or want to talk about growing your business, please get in contact, we would be very happy to talk.

The Best of Both Worlds Eurostop are pleased to announce availability of our e-channel offering which allows you to benefit from e-commerce integration, including all of the features of a feature rich online e-commerce website with full connection to the Eurostop flagship Retail Master solution – allowing you to have the best of both worlds. On the Highstreet, Online & In Between Not just for bricks and mortar (Eurostop Retail Systems power many renowned highstreet retailers), e-channel now affords pure online players as well as multichannel retailers, to reap the benefits of advanced e-commerce stock control and merchandising capabilities. The e-channel solution Eurostop’s single view e-commerce stock control system (Retail Master) connected to market leading website platforms, including Shopify integration, for streamlined online retailing, fewer stockouts, maximising potential sales, happy customers, online business growth and of course, a slick online brand persona. Sign up, Get Selling… Fast No longer do you need to spend time on time consuming and costly web integration projects because our e-channel offering gets you up and running instantly with a single view of stock and specialised technology for managing and merchandising your e-commerce inventory to maximise online sales and delight customers. Simply Pick Your Product Available in three packages designed to cater to online retailers with different transaction volumes, you can get started from £200 per month.  We also have a bespoke offering for those who have specific needs. It means that whether you are a small business looking for accurate e-commerce stock control functionality and essential purchasing and product setup features, or a high volume complex business that requires advanced strategic tools, integrated performance dashboards and detailed financial reports like Aged Stock Summary, Eurostop has a solution that will fit your brand. Find out more about the different e-channel packages available. STARTER £200 per month Up to 900 orders per month PROFESSIONAL £350 per month Up to 1800 orders per month ENTERPRISE £500 per month Up to 3000 orders per month Jeremy Rodrigues, Partner Manager at Eurostop said  ‘The e-channel solution has been designed to take online retailers to the next level and grow their business.  The tried and tested technology provides accurate data synchronisation and stock control, which is essential for superior customer service.’ If you would like to speak to us about taking control of your e-commerce inventory and growing your business, get in contact, we would be very happy to help. Help Power my online sales Alternatively, if you are  Web Design Agency working with an established e-commerce platform and would like to find out about working with Eurostop for Shopify integration, then let’s talk. I want to work with you

The Windows 10 operating system has been available since 2015 and is a major version of Microsoft’s Windows NT client lineup.  It’s successor, Windows 11 was released in 2021 and since then Microsoft have announced that Windows 10 Support will cease in October 2025.  As of June 2025, according to GlobalStats StatCounter, Windows 10 still holds more than a third of the market. With the majority of retailers, along with other business users, likely currently still using Windows 10 and the looming date of the 14th October, this is an important deadline for consideration.   If you haven’t already made plans, this should now be a priority. To add complexity to the situation, for Enterprise users, there are two versions of Windows 10 (Windows 10 IoT Enterprise LTSC 2021 and Windows 10 IoT LTSC 2019)  that have been assigned an extended support date.  Enterprise version Supported until Windows 10 IoT LTSC 2019 9th January 2029 Windows 10 IoT Enterprise LTSC 2021 31st January 3032 If you implemented either of these versions of the operating system, then you may consider continuing to operate on your existing system. For the purposes of this post, we will be referring to Windows 10 versions that will reach end of life later this year. What happens if I don’t upgrade my operating system to Windows 11? While your current retail EPOS software may still function under Windows 10, planning for future compatibility is essential. At Eurostop, we ensure all our solutions are tested and optimised for Windows 11, so you’re fully supported.  If you opt not to upgrade your Windows operating system, there are important factors to consider, such as: Possible incompatibility with new software versions and subsequently being unable to utilise and benefit from advancements and new features. No further  software updates, technical support, bug fixes and features updates from Microsoft; and notably the cessation of security updates. Restricted retail vendor support with incompatible features. Not updating your operating system to a supported version can leave your business open and more vulnerable to cyber threats  such as malware, compliance issues and viruses.   The absence of security updates is significant as this can lead to a position of compromised security,  which is particularly pertinent in today’s climate.  Retailers are facing increasing threat from cyber security criminals, as demonstrated very recently by the likes of the Co-op and M&S.  The latter suffered an attack in Easter and is still working on getting back up to speed months later.  It has been predicted that 2025 will be the worst year yet for cyber crime. What do I need to do? There are several factors that need consideration, but the important thing at this stage is to act quickly, with limited time available to ensure that you are able to continue business operations with minimal disruption.  Points for consideration include: Is my existing hardware compatible with an upgrade to the replacement Windows 11, or is new hardware required? How do I initiate an upgrade? What is the timeline for upgrading my hardware estate? Will there be any downtime for business operations? How will an upgrade to Windows 11 affect my retail stock control software? Do we have in-house technical resource to implement the new operating system? Are there any other benefits in upgrading my operating system to Windows 11? Upgrading to Windows 11 also offers other benefits, such as a modern user interface and productivity tools, enhanced security, better performance and efficiency,  AI-powered features, improved collaboration and integration,   as well as continued support and updates. How can Eurostop help? If you need assistance with planning for this important milestone, the good news is that we are available to help.  If you don’t have a strategy in place, we do urge you to plan immediately to allow enough time to address your situation. Eurostop’s  current hardware runs the Windows 11 IoT Enterprise LTSC 2024 version, which has an extended expiry date of October 10, 2034, and will remain in support with monthly security update releases through to that date. If you are running a version that has reached EOL, then Eurostop are able to assist in the following areas: If you have hardware provided by Eurostop, we can advise if it will be compatible with the succeeding Windows 11 operating system. If you require new hardware, then we can also supply modern hardware options with Windows 11 installed. Francis Adjei, Support Manager at Eurostop commented ‘We know its important to keep our retailers running smoothly, especially in an ‘always-on’ world and would encourage anyone who may be affected to get in contact as soon as possible so that we can provide any assistance as necessary.  Our team is always here to support you and ensure minimal disruption to your business’  If you would like to speak to us, please get in contact [email protected]

Dinny Hall, the British jewellery brand celebrating 40 years of design and craftmanship, has selected Eurostop retail solutions for their multichannel business. Renowned for its sophisticated, timeless designs that often carry profound symbolic significance, the brand has become synonymous with luxury, offering exquisite pieces at prestigious locations, including the iconic Liberty department store in London. Today, Dinny Hall continues to lead the way in British jewellery design, with its flagship London store standing as a testament to its dedication to exceptional craftsmanship and enduring influence.  Her pieces are coveted by A listers internationally and are seen adorning the likes of Naomi Campbell, David Bowie and Margot Robbie, to name a few. Eurostop are delighted that Dinny Hall have chosen to implement Eurostop’s retail solutions, including our Stock Control, POS, Business Intelligence technology and web integration using the Magento Platform. Dinny Hall needed robust and connected retail technology to optimise their sales processes and improve efficiency across their growing multichannel business operation. Previously, Dinny Hall faced the challenge of manual operations in store and across their disconnected John Lewis concession systems. Eurostop’s connected retail technology and web integration, will allow Dinny Hall to enjoy real-time data and a single view of stock, eliminating the need for manual checks. Up-to-date sales data from across all channels will be available as a single view, essential for a unified commerce experience. Additionally, repairs, which are currently handled manually outside the system, will soon be streamlined with a dedicated EPOS module for repairs, further optimising operations. Eurostop were also selected for their in-house Development Team who will be able to  customise their technology stack to revolutionise Dinny Hall’s inventory management, particularly when it comes to selling single earrings from a pair. Previously, stock was generally tracked using a decimal system that grouped earrings only by pairs, making it difficult to manage singles accurately. Eurostop’s tailored solution will allow precise stock capturing for both web and store sales, improving clarity and ensuring stock levels are always accurate. Leanne Loh, MD at Eurostop, said “We are extremely pleased to have been selected by Dinny Hall to power their jewellery operations. We are confident that our specialised POS and Stock Control solutions for Retail will support their business with their beautiful offering and we look forward to working with this British brand.”