New retail management system for high street brand in Europe’s VAT-free “shoppers’ paradise”.
Eurostop is the first supplier to deliver an EPOS and merchandising solution under the terms of the new Marks & Spencer (M&S) Data Contract for Franchisees. The software, approved by M&S, has been successfully installed for the brand’s franchise partner, York Ltd, in Gibraltar and Spain. Eurostop’s solution now has the potential to be rolled out for other M&S partners around the world.
York Ltd has worked in partnership with M&S since 1968. It operates the M&S franchises in Gibraltar and Marbella, on Spain’s sunny Costa del Sol. Both locations stock M&S clothing and homeware as well as their famously delicious drinks and food products. Previously the two stores had been operating on different retail management systems and when they could no longer be maintained York decided to work with Eurostop to install a single solution.
The system includes Eurostop’s latest e-pos touch which is multi-lingual and has a user-friendly interface making it easy for staff to operate on the shop floor. The stores in Gibraltar and Marbella are now the first M&S franchises with the technology to send live sales data from its tills back to head office.
Furthermore, the software also includes Eurostop’s promotion model. This enables the stores in Gibraltar and Spain to run the same M&S promotions and discounts as those in the UK.
Tony Welsh, Managing Director of York Ltd, said: “We have been very impressed by the quality and delivery of Eurostop’s solution which not only provides M&S approved technology, but also enables us to have one system for both locations. With more technology at the till point we can now offer our customers a better and quicker service. We have also standardised our business processes and fully integrated our stores with M&S in the UK.”
Deborah Loh, Marketing Manager at Eurostop, added: “We are delighted that our technology has the flexibility to comply with the demands of the M&S Data Contract which aims to reduce the number of interfaces it has with other ERP systems. We are now an approved M&S contractor and have the potential to supply retail management technology to other M&S partners.”