Profeet plans to cover new ground using Eurostop Retail Systems
Profeet, the footwear specialist supplier of custom fit running shoes, insoles, ski boots, footwear and bespoke fittings, has selected Eurostop to supply its new Retail Systems as they plan steps for growth. Established in 2001, Profeet needed more advanced retail technology to replace their legacy system which was restraining the business from accelerating their growth plans. Specifically, the team needed a retail system that was capable of managing their specialised footwear inventory to improve the speed and accuracy of product management. Profeet stock a range of carefully selected footwear that is continually tested and assessed by the experienced team enabling them to provide the best advice to their wide range of customers. Profeet will be using Eurostop’s Head Office Stock Control system, POS, mobile POS as well a range of business intelligence tools with invaluable data drill down and mobile reporting; empowering them to strategically drive their CRM initiatives and better engage personally with their loyal customers. A multichannel system capable of managing their customer database and loyalty information was essential in supporting the retailer whose ethos is to assist every individual with their own personal footwear needs to best promote an active lifestyle. The knowledgeable Profeet professionals are truly invested in matching their products to individual needs and the Eurostop Retail System will enable them to focus on their value proposition, rather than manual inventory processes. The retailer has close relationships with their brand portfolio and the new system will also support effective supplier management for sales cross channel, including setting up and monitoring purchase orders and goods received. ‘Profeet were searching for a retail system that would elevate them in delivering the best possible customer service in their Fulham store, online, as well as improve operations at Head Office. When selecting a new system, they were looking for not only an established vendor, but one that specialises in retail footwear. We are delighted that they have selected Eurostop Retail Systems to power their unified customer experience and to support their future business plans. Ravneel Prasad, Business Development Manager, Eurostop
Qu’est-ce que la fiscalité et comment peut-elle affecter votre entreprise?
La fiscalité fait référence au droit fiscal, qui vise à prévenir la fraude des commerçants. Il veille à ce que les opérations de TVA soient déclarées et payées correctement aux autorités. La législation fiscale peut varier considérablement entre les pays qui ont adopté la fiscalisation, de sorte que pour les détaillants opérant à l’international, il peut être extrêmement difficile, coûteux et long d’assurer la conformité (lire ici en anglais). L’Italie a été le premier pays à publier une législation fiscale en 1983. Depuis lors, d’autres pays ont introduit leur propre Autorité pour le droit fiscal. Pour la plupart des détaillants, la conformité fiscale peut être matérielle ou logicielle, ou une combinaison des deux. Plusieurs pays d’Europe, d’Afrique et d’Amérique du Sud ont adopté des dispositifs fiscaux électroniques (EFD) dans leur quête pour lutter contre la non-conformité concernant les ventes et la taxe sur la valeur ajoutée (TVA) payable sur les ventes. D’autres, comme la France, exigent que le logiciel soit certifié. Un détaillant cherchant à s’installer ou à s’étendre à un pays fiscal (par exemple, l’Autriche, la Bosnie-Herzégovine, la Bulgarie, la Croatie, la République tchèque, la France, l’Allemagne, la Grèce, la Hongrie, l’Italie, la Norvège, la Pologne, la Roumanie, la Serbie, la République slovaque, la Slovénie, Suède, République Srpska, Ukraine) doivent s’assurer que leurs systèmes de vente au détail sont conformes aux normes de certification qui ont été établies par ce pays. Voyons comment la fiscalisation pourrait vous affecter, vous et votre entreprise. Types de fiscalité Dans la plupart des cas, la majorité des obligations de fiscalisation incomberont à votre fournisseur de points de vente au détail, c’est pourquoi il est si important de travailler avec un fournisseur de systèmes de vente au détail expérimenté pour vous assurer de rester conforme et de mettre en œuvre le plus rapidement possible. Selon le pays dans lequel vous opérez, vous devrez vous conformer à différentes exigences fiscales. Dans des pays comme la Pologne, la fiscalité est basée sur le matériel. Dans ce cas, un imprimeur fiscal agréé doit enregistrer les ventes sur une carte mémoire de l’appareil. Les informations fiscales sont enregistrées au moment de la vente pour être utilisées par les autorités fiscales et dans l’administration de la taxe sur la valeur ajoutée. Une approche basée sur un logiciel, par exemple en France, pourrait signifier que les commerces de détail sont tenus d’enregistrer les paiements des clients à l’aide d’un logiciel de comptabilité sécurisé certifié ou de systèmes de point de vente certifiés conformes aux exigences de la norme NF525, toutes les transactions financières et liées au système étant signées et enregistrées numériquement. La signature peut impliquer divers éléments tels que le numéro de reçu, la date et l’heure de la transaction, le montant et la TVA. Les données doivent être soumises à l’administration fiscale sur demande dans un format simple et lisible. La certification exige également que la documentation sur le TPV soit soumise à l’administration fiscale sur demande, avec la documentation utilisateur fournie en français tandis que la documentation technique est en français ou en anglais. Ce qu’il faut prendre en compte lors de la mise en œuvre de la fiscalité Que vous envisagiez de traiter vous-même la fiscalisation ou que vous en discutiez avec votre fournisseur de point de vente, les règles de fiscalisation varient non seulement d’une frontière géographique à l’autre, mais il peut également y avoir des règles différentes qui s’appliquent à différents aspects de votre activité de vente au détail. Modes de paiement – Les exigences de fiscalisation varient selon les options de paiement. Demandez-vous donc si vous accepterez des espèces, un crédit ou d’autres types de paiement. Industrie du commerce de détail – La fiscalité varie également d’un secteur à l’autre. Par conséquent, si votre équipement comprend un café ou un restaurant en magasin, vous devrez peut-être suivre des règles différentes. Commerce unifié – bien qu’il soit avantageux de mettre en place des systèmes connectés, vous devez être conscient que le commerce en ligne et hors ligne peut également être soumis à des réglementations différentes. Pourquoi choisir Eurostop? Lorsque vous travaillez sur différents marchés ou sur plusieurs canaux, le suivi des processus fiscaux sans assistance peut être coûteux, prendre du temps et également laisser place à des erreurs de conformité. C’est pourquoi il est important de choisir un fournisseur de matériel et de logiciels expérimenté, certifié et capable de répondre à toutes les exigences fiscales nécessaires. En tant que l’un des principaux experts en logiciels de point de vente au détail, Eurostop est équipé pour fournir des services de fiscalisation aux détaillants dans un certain nombre de pays, ayant mis en œuvre pour les détaillants internationaux tels que Trespass, Joseph et Margaret Howell. France : En In France, la loi fiscale oblige les entreprises à investir dans des logiciels certifiés pour enregistrer les transactions. La loi de finances (article 88 n° 2015-1785 du 29 décembre 2015 de finances pour 2016 (1)) a été introduite pour lutter contre la fraude fiscale et empêcher les modifications ultérieures du dossier électronique de base. le système est inviolable et expliquez comment cela est résolu. Le respect des règles est vérifié par un audit réalisé par un certificateur, comme Infocert ou le LNE. Il existe deux possibilités pour préparer le système d’enregistrement pour le marché français, soit par une certification par une entité de certification approuvée, qui demande une documentation sur l’ensemble du système de point de vente, l’utilisateur et une description des procédures internes. Ou par le biais d’une auto-déclaration à l’administration fiscale, dans laquelle le fournisseur de logiciel doit prouver par une documentation détaillée que le système de point de vente est conforme aux lois fiscales.A noter qu’en France, il n’est pas nécessaire de remettre un ticket de caisse au client contrairement à d’autres pays. Et lors des contrôles de l’administration fiscale, il est demandé de générer et de fournir une exportation spécifique pour la France au contrôleur. République tchèque: la législation fiscale en République tchèque exige un logiciel certifié capable de transmettre les données de
ALDO Shoes selects Eurostop Retail Systems For Robust Stock Control and Product Management
Accessible and on trend fashion footwear and accessories retailer ALDO UK launches Eurostop POS and Stock Control Systems to manage retail operations as non-essential retail emerges post-pandemic
BHG Singapore launches new concept store at Raffles City utilising Eurostop’s Retail Solution
ONE Assembly is the result of a collaboration partnership between BHG Singapore and Raffles City – a city destination of retail indulgence and discovery A new concept store – ONE Assembly opened its doors to the public early this year to offer a unique value proposition to its shoppers. It takes over the two-level space, previously occupied by Robinsons Department Store at Raffles City Shopping Centre. The collaborative retail icons are using experiential offerings and a retreat as the reinvention factors hoping to drive the transformation and innovate the retail experience in store. Shoppers can indulge, relax and pamper themselves with the experiential spa cabins, enjoy a seamless shopping journey with cashless payments like eCapitaVoucher, Hoolah, and FavePay, with offerings to be made available on CapitaLand’s digital platform in the future. Source Attracting shoppers to the physical store While the experiential offerings will help to attract footfall, extend dwell time and increase visit frequency, the two retailers are also confident that with its prime location it will become the favoured destination for their shoppers. Research has shown that shoppers include product range, brand variety, and attractive price and discounts are some of the most important factors to entice them to shop in-store. Eurostop’s Retail Solution for BHG With the additional ONE Assembly store opening at the Raffles City Shopping Centre Eurostop continues to support BHG as their preferred retail solution partner. Eurostop also assists to provide the system integration to enable connection to other BHG business systems, including CRM, payments, and the in-house staff management system. Being a long-time partner to BHG, Eurostop offers an extended service on demand including facilitating the integration to their e-commerce store, Shopify. Eurostop’s retail system powers in-store promotions and maintains stock turnover by regular update of their merchandise categories. Eurostop is committed to supporting BHG Singapore to diversify and experiment in order to realise their digital transformation strategy to achieve a unified commerce solution across all sales channels, providing unparalleled convenience regardless of the in-store or online shopping experience.
Eurostop launches suite of Mobile Retail apps for optimising stock in warehouses and stores
A range of mobile retail apps designed to manage retail inventory with ease. WHapp, STapp and SKapp run on Android mobile devices to provide flexible and on the go options for managing stock throughout your retail estate with accuracy and ease. Available on monthly rental plans, these affordable apps enable retailers to scale up or down with their chosen apps, without commitment, which is ideal in these challenging times. When run on devices with in built scanning, they provide true freedom and flexibility to accurately manage and make the most of stock in the business, without the need for docking between operations. With options to run on WiFi or SIM, and online and offline modes, the apps can be used anywhere. WHapp comprises goods in functionality, against single or multiple purchase orders, automatic purchase order matching using ordered delivery drop dates, store replenishment and online single or bulk order picking, with multi location order sourcing, efficient bin to bin or bin to trolley movements, and transfers out to store or secondary warehouse. The store app, STapp, allows mobile management of stock location, receiving deliveries, fulfilment options and transfers to store and returns to warehouse. SKapp affords retailers the options to take full or partial stocktakes both in store, or in the warehouse, with or without locations. With stocktakes being performed in house, when it is convenient, not only can retailers identify and reduce shrinkage, but also reduce operating costs and stock expenditure. Furthermore, the connected suite of apps communicate seamlessly with Eurostop’s Head Office system to ensure that a single view of stock is accurate at all times. The apps are already being rolled out to several customers including Robert Goddard, Choice Stores, and SuitDirect, part of the Baird Group. Roy Meunier, Solutions Consultant at Eurostop said ‘Our quick and reliable apps allow retailers to manage retail operations on the go, replacing time consuming manual operations, which can be resource heavy and prone to error. They are extremely easy to use, which means that you can get up and running quickly, minimising training requirements.’ Find out more about our mobile retail apps, or arrange a free, no obligation online demo.
Trotters independent childrenswear retailer re-opens using Mobile POS from Eurostop to meet social distancing rules
Mobile POS aids customer journey and consumer confidence in meeting government guidelines Trotters, an independent childrenswear retailer and longstanding user of Eurostop systems, is using mpos, a one-device mobile POS solution to support social distancing as part of its reopening measures. Trotters’ staff is using mpos to serve customers individually on the shopfloor including providing the option to pay, to help avoid busy till points and manage social contact instore to meet the new guidelines. The Eurostop mpos solution is based on the Sunmi P2 Lite and provides in built scanning, EPOS and integrated card payments on one device. “We have spent a long time working out how we could welcome customers back whilst adhering to the latest government guidelines on social distancing,” said Natasha Lunney, COO at Trotters. “We were due to celebrate trading for 30 years this year and it’s the first time in our history that we’ve been faced with such a challenge. Eurostop’s mpos has definitely helped in our flagship store as we’re able to serve customers from anywhere on the shop floor, making the customer journey much less stressful and helping to keep to the new social distancing measures.” Jeremy Rodrigues, Product Manager at Eurostop added; “Eurostop’s focus has always been to develop technology solutions that meet the needs of retailers. The opportunity to start re-opening stores is welcome news, although we recognise it brings new challenges as retailers balance business needs with new stringent social distancing guidelines. mpos and MyShoppr® are mobile and app based solutions that both enable retailers to improve the customer journey, while complying with the new rules.” Find out more about how retail technology can help you, post COVID-19.
Shaws Department stores select Mobile POS from Eurostop to support social distancing
As stores are set to reopen, Mobile POS provides a seamless flow from customer service to final transaction, supporting social distancing post COVID-19 lockdown. Shaws, an established user of Eurostop systems with branches throughout Ireland is to implement mpos, a one-device mobile POS solution to support social distancing in-store. The majority of Shaws stores are scheduled to open from 15th June, with the retailer using the Eurostop solution as part of its reopening plans. The solution will be deployed in the Beauty department before rolling it out across other departments, with future plans to include Shaws concession partners. Customers will be able to social distance by dealing with just one member of staff for product consultations and then complete the purchase, without the need to go to a bank of tills. The Eurostop mpos solution is based on the Sunmi P2 Lite and provides in built scanning, EPOS and integrated card payments on one device. “Like many retailers we are looking at ways to safeguard our customers and staff as we reopen after the Coronavirus pandemic,” said Ian Fanning, Retail Director at Shaws. “The Eurostop mpos will enable us to minimise the number of interactions needed between staff and customers, because we can take payment for goods at any location within the store. This means that customers do not necessarily need to go to the fixed cash desks, supporting social distancing measures.” Business Development Manager at Eurostop Stuart Ward added; “At Eurostop we have specialised in developing systems for fashion, footwear and lifestyle retailers for over 30 years. The sector is extraordinarily resilient, and our aim is to deliver technology solutions that can help our many clients around the world open their doors to customers once again, and get back to what they do best. Our mobile and app based solutions, like mpos and MyShoppr® both enable retailers to improve the customer journey, while complying with social distancing rules.” Find out more about mpos and how it could help you as retail stores come out of COVID-19 lockdown.
Retailers in Singapore can now save up to 90% of cost on Eurostop POS Software and Inventory Systems with the PSG Grant
Eurostop Singapore Pte Ltd. awarded as a PSG approved vendor for POS software and inventory management software in Singapore. Eurostop Singapore Pte Ltd. has been appointed as a Pre-Approved SMEs Go Digital Vendor for our EPOS and enhanced retail management system, e-retail. This means that eligible retailers may be able to apply for a government grant of up to 90% when purchasing these POS software and inventory management systems in Singapore. The Singapore Government grants, such as the Productivity Solutions Grant (PSG), support companies who are keen on adopting IT solutions to enhance business processes and increase productivity. It spans several industries, including retail. SMEs can apply for PSG if they meet certain criteria, and may be eligible for a pre-scoped and government agency approved solution. Solutions are evaluated on capacity and capability; as well as whether the solution meets the requirements of target sectors. Eurostop Singapore Pte Ltd. are delighted to be appointed for the period 11 June 2020 to 10th June 2021 by Infocomm Media Development Authority (IMDA), with the maximum government funding support level being raised to 90%. Hew Poh Yin, Managing Director, Eurostop Singapore said “In the current situation with COVID-19, I am pleased that eligible retailers looking to enhance their IT retail operations will receive government support, which is much needed at this time. Retailers will be able to benefit from Eurostop’s POS and Head Office Systems without significant investment. Furthermore, I hope that our systems will enable them to operate more efficiently and improve business, aiding recovery, especially at this time. If you are interested in finding out more about the PSG grant and how our solutions can help your retail business, please get in contact today.
Eurostop shortlisted for Retail Systems Awards 2020
The Retail Systems Awards celebrate excellence and innovation in the retail sector. This year is the 15th year of the annual Retail Systems Awards, and we were delighted to find out that Eurostop have been shortlisted for two awards – Point of Sale Technology of the year for mpos and Mobile Innovation of the Year for Myshoppr®. The awards are judged by an extensive panel of independent experts, with winners being announced at the prestigious Retail Systems Awards Ceremony in October. Everyone in the Eurostop teams are thrilled to be shortlisted and to be recognised for two of our exciting new products that we are proud to bring to the retail market. Point of Sale Technology of the Year This award selects from providers of point of sale technology that are doing something new, with judges looking for genuine innovation in this busy space. Eurostop mpos Eurostop’s new mobile POS solution, mpos, provides in built scanning, EPOS and a range of integrated card payments on one single device, offering a flexible and durable mobile POS solution with a whole range of features that help retailers run their business in the modern arena. Benefits of mpos Process sales from anywhere on the shop floor, at events, even where space is limited. The mobile POS units enable staff to take payments on demand, improving the customer journey. mpos offers retailers flexible till options, upscaling during busy periods or utilising during the challenging COVID-19 pandemic, where the mobile POS units can assist with social distancing rules so that you can service customers and reduce queues. Quick & reliable sales processing with a fit for purpose single device EPOS solution. It fits in the palm of your hand, is durable and does everything from slick barcode scanning to taking a choice of integrated and secure payment methods with digital receipts. With a range of connectivity options, you will truly be mobile. Flexible payment methods from one device – mpos supports a range of payment modes with inbuilt hardware, including contactless payments, Chip & PIN, mag stripe or mobile wallet (including Google Pay and Apple Pay). It acts as an independent POS and payment system, removing connectivity issues for both quick and reliable payment processing. Engage with customers and improve loyalty by managing customer discounts and promotions, upselling and enabling customers to redeem loyalty points. Check stock availability on the go – instore or across a retail estate. The built in scanner allows barcodes to be read quickly and efficiently while serving the customer, so that retailers never miss a sale. Monitor and react to how a store is performing by viewing sales reports of best sellers and top sales by day, month or week. Secure the POS with permissions that can be set for different job functions. Manage all aspects of business with synchronisation via an EPOS estate manager to a central stock inventory to ensure that all stores are streamlined with Head Office. It also enables store operations such as booking in warehouse deliveries and inter- branch transfers to be managed from the mobile unit, freeing up tillpoints for servicing customers. Expand internationally with multi-lingual options and deploy one easy to use solution across your global estate. Mobile Innovation of the Year This award recognises the best solution that enables customers to get the most out of the mobile experience, using their devices to engage with a retailer and shop whenever and wherever is convenient for them. Eurostop MyShoppr® A personal store assistant, MyShoppr® enhances and transforms the in store shopping experience for customers. An innovative retail store app, it has been developed to merge the online shopping trend with the physical brand experience in bricks and mortar stores. MyShoppr® acts as a digital on demand service and empowers retailers to offer a seamless and true omnichannel experience, using a consumer mobile app. Benefits to retailers MyShoppr® enables a retailer to provide unified commerce, combining real store with digital, designed to increase sales both online and instore: Never miss a sale – A busy store and staff doesn’t need to result on a lost sale. The right tool can help shoppers find the product and stock information they need and want, on demand. Shoppers of today are going to use their phones to make a purchase decision. By providing a dedicated app with all relevant information to hand, retailers reduce the chance that their customer will make that all important purchase at a competitor site. Staff can use the app themselves as a source of product and stock information, empowering retail staff with a wealth of retail information, anywhere on the shop floor. Engaged and loyal customers share their experience and preferences on social – one of the most powerful types of brand ambassador. Benefits to customers For customers MyShoppr® acts as their own personal assistant instore. It enhances the shopping experience with the latest technology, meeting the customer demand for fast, interactive and cross channel services while shopping. The app is accessible on customer’s smartphones and harnesses digital technology in store. Using the app on their own smartphone, customers can quickly scan a barcode to: check stock – by providing access to live stock checks on the shop floor, on demand, there is no more waiting for an available member of staff. If a popular item has flown off the shelves in store, they can also find out themselves if it is available in their chosen colour/size in the stockroom, or alternatively online. buy online – if a product isn’t available in that store, they can easily find the product online and purchase and choose for their items to be delivered at home. share on social media –customers are often the most powerful brand ambassadors, social sharing lets customers do the talking. research product information – they can use the power of MyShoppr® to research and access more product information, at the right time. beat the queues – with scan and pay, customers can scan items on their mobile phone to
Eurostop Helps Pulsara Grow Retail, Wholesale, & Online Business
Unified commerce becomes reality for leading independent dancewear company with Eurostop’s connected stock control system Founded in 1972, Pulsara is a leading provider of dancewear, stocking famous brands for customers dedicated to dance including Só Dança, Bloch, and Non Passo ho Danza. Pulsara has selected Eurostop’s connected retail systems for use throughout its operations, warehouse, retail outlets and online brands. The Eurostop system will manage stock across its warehouse for the wholesale and distribution business as well as its Dance World retail outlets. Eurostop will also provide a single view of stock across all business operations with seamless connection to online channels. The Eurostop connected stock control system was chosen for its ability to provide a complete end to end solution, from Eurostop’s retail POS, e-pos touch, on the till points to e-rmis head office stock control software including warehouse fulfilment and allocation for its retail outlets. More streamlined stock fulfilment, efficient distribution, customised business intelligence using Eurostop e-cubes reports, will all enable Pulsara to achieve efficiencies across its operations, supporting its business expansion and growth. A Connected Retail System A key benefit of the connected retail systems for Dance World will be improved inter-branch transfers between different store locations. Staff at head office, store and warehouse locations will also all be able to access the centralised stock system simultaneously, providing complete visibility across the business. Many time-consuming, manual tasks will be streamlined by the new automated processes. Barcode scanners will be integrated with the Eurostop system speeding up stock takes in the retail outlets and the warehouse. Moving and tracking stock easily across its retail estate will also give the management team an accurate, up to the minute status on company stock. The Eurostop system will connect to the existing Visualsoft eCommerce platform improving processes dramatically. This will not only enable Pulsara to optimise processes and improve efficiency, but also drive ecommerce sales, providing the potential for online sales growth. “Eurostop’s systems will enable us to address the challenges that we face working as a wholesaler and retailer that operates cross channel,” stated Stephen Rock, CEO at Pulsara. “We will now have an accurate overview of stock spanning all aspects of the business. In addition, we will be able operate more efficiently, from the barcode scanning to recording and tracking of items across our integrated sales operations, through to fulfilment, making it easier to manage and grow our online business. Eurostop’s global footprint was a big factor in our decision to choose them as our EPOS provider. China is where future retail is being imagined and with operations in the Far East, Eurostop is at the centre of these developments.” Stephen continued; “The flexible and easy to use reporting functionality will provide increased visibility of sales and stock data and support business decisions that we take as a result. This improved stock management will give us time savings, cost efficiencies and – importantly a key priority for us – improved customer service across the board. From day one, working with Eurostop has been a joy. Their attention to detail and seamless communication cannot be commended enough” Eurostop’s business intelligence solution e-cubes will enable Stephen and the team at Pulsara to see what is selling well and understand customer behaviour, and to better estimate inventory needs. e-rmis stock control will provide visibility of inventory, so that wastage/shrinkage is minimised and responsive re-ordering will help to reduce stocks of unpopular lines. In addition, Pulsara will be able create loyalty discounts and promotions based on purchasing data from the stock control and POS systems. “Businesses that have combined wholesale and retail operations need to have accurate stock records in order to fulfil very different customer requirements. Eurostop’s connected systems are unique in that they have been designed to streamline and automate operations across both types of business, removing many error-prone, manual tasks. The resulting benefits of efficient stock management enable companies like Pulsara to ensure that they can maintain high levels of customer satisfaction, maximise stock levels and profits,” commented Stuart Ward, Business Development Manager at Eurostop.