Meet the new Retail Master
Are you ready to meet your new Retail Master? Retail Software Specifically for the Fashion, Footwear and Jewellery Industry At Eurostop, we are excited to announce the beta launch of our new flagship product, Retail Master. Our next generation Stock Control and Inventory System has been designed specifically for the fashion, footwear, accessories and apparel industry. Used primarily at Head Office, it sits at the core of your technology stack, connecting directly to your EPOS estate, online channels and marketplaces, fulfilment and warehousing systems to ensure the coveted ‘single view of stock‘. This new browser based system is a powerful solution designed to provide you with an accurate view of stock across your business and retail locations to enable you to provide a unified commerce experience for today’s demanding customer base. The most up-to-date technology ensures accuracy and speed of data synchronisation, secure access and storage of data; and importantly access from any location in an ‘always on world’. Being able to react to customer demand in a highly responsive manner means that you are strategically placed to maximise potential sales and make the most of your valuable stock assets. Specialised Retail Reporting and Business Insights Intelligent business insight dashboards not only allow you to view a snapshot of how your business is responding, but drill down reports will also afford you the opportunity to investigate more detailed information such as SKU or product cover and promotion performance, or indeed plan ahead. With store and order fulfilment becoming an increasing priority, we have also ensured that you have the correct functionality to manage all aspects of your retail business. Specialised modules such as the Warehouse Manager include advanced retail reporting that has been built to harness the wealth of data in your Stock Control system so that you can harvest instant insights into key processes in your retail operations. Features like dynamic warehouse dashboards have been designed for instant visibility of how well your warehouse is performing and how busy it is at any given time. Look at an overview both inbound and outbound processes (such as picking and goods received) and be able to allocate warehouse staffing levels intelligently and in real time to meet targets for the day, according to changing fulfilment demand. This is essential in a highly competitive arena where shoppers are growing to expect next day, if not same day delivery. As a retail business, utilising the correct resource and monitoring any issues as they happen enables you to keep costs down and increase profits by powering the warehouse with the correct team and making sure that it runs smoothly. Retail Master Available Now The new technology has already trialed in a beta version at customers such as Dinny Hall, Trotters Childrenswear, Sandersons Department Stores and Shiffonz, “The ability to monitor our stock levels from anywhere and with such transparency is a gamechanger” We are excited to let you know that Retail Master is now available to new customers and existing customers who wish to use the latest technology to manage their business. If you would like to receive a demonstration of Retail Master, please get in contact for a no obligations demonstration. Richard Loh, CEO & Founder, said “At Eurostop, we are committed to providing innovative technology for our progressive retail partners to really make a difference to their bottom line. As a business owner at the end of the day you want and need the correct information so that you can respond to demand. It’s been a really challenging period for all, so it’s important to keep costs down wherever possible, but if there is high demand for your product, you never want to lose a single sale. We envisage that our new Retail Master can really take a retail business to the next level. “ FAQs Why do I need Retail Master? Retail Master will allow you to manage and merchandise your business’s retail stock effectively. From suppliers, to purchase orders, transfers, allocation and replenishment you will have the right technology to manage your stock inventory. This allows you to meet customer demand at every point of sale, including in store or online. It will sit at the center of your technology stack, ensuring efficient integration with your other systems so that data is synchronised in near real time across otherwise disparate systems, which is essential for supporting a unified commerce experience. Furthermore, extensive reporting and business insights mean that you be able to mine your data to respond to how your business is performing. How does it work? Eurostop offers UK based teams of Project Managers and Developers. We analyse your business’s requirements and setup and will be able to migrate any historical data and connect Retail Master to your technology ecosystem for seamless integration. Who is it for? Retail Master is a specialised stock control and merchandising system for fashion, footwear and accessories retailers looking to make the most of every potential sale and grow their business in the modern world of digital disruption. I currently use Eurostop’s e-rmis, can I switch to Retail Master? Yes, and we recommend that you do this in order to take advantage of the most up to date technology and features. Our team will initially implement both systems side by side to facilitate a smooth transition. How much does Retail Master cost? We are currently offering e-rmis and Retail Master at the same price. If you are a new customer, please get in touch to discuss your requirements for a no obligation quote. What sets your product apart from similar ones on the market? It is a specialised system that has been designed specifically for fashion, footwear and lifestyle retailers. This means that it caters to the specific requirements of fashion retail and uses the correct merchandising, allocation, replenishment and reporting requirements for this industry; without compromise. As an experienced and well established vendor, we also place emphasis on a consultative approach so that the system fits your business an the project is
Scale up for Festive Season and Get Mobile with e-pos touch available on Tablets
Is your store getting busier, particularly in the build up to the festive season? Are you looking for a way to serve customers more efficiently? Or perhaps you’re short on space and need to make the most of your till area? We’ve got the solution you’ve been looking for! With all the benefits of Eurostop’s award winning e-pos touch, available on tablets. Say goodbye to traditional tills taking up valuable space—you can use the tablet anywhere on the shop floor, creating a more personalised and seamless shopping experience for your customers. With e-pos touch, your staff can access customer profiles, offer personalised recommendations and process payments instantly—right on the spot! No more long lines or waiting for a cashier. Your customers will appreciate the quicker service and personal attention. Want to take your loyalty programs to the next level? e-pos touch makes it easier than ever. Customers can directly input their details and preferences, giving you accurate information to deliver a more tailored shopping experience. Plus, with real-time stock updates, your team will always know what’s available, ensuring you avoid out-of-stock frustrations. If you’re looking for flexibility, e-pos touch is perfect for pop-up shops, events, or seasonal retail. The lightweight tablet system is easy to set up and use, making it simple to bring your store experience wherever your customers are. And that’s not all. e-pos touch supports multiple payment options and integrates smoothly with barcode scanners, making checkout faster and reducing errors. Whether you’re looking to streamline operations or enhance the customer experience, e-pos touch is the solution you need. Contact us today to find out how Eurostop can help you take your business to the next level.
Profeet plans to cover new ground using Eurostop Retail Systems
Profeet, the footwear specialist supplier of custom fit running shoes, insoles, ski boots, footwear and bespoke fittings, has selected Eurostop to supply its new Retail Systems as they plan steps for growth. Established in 2001, Profeet needed more advanced retail technology to replace their legacy system which was restraining the business from accelerating their growth plans. Specifically, the team needed a retail system that was capable of managing their specialised footwear inventory to improve the speed and accuracy of product management. Profeet stock a range of carefully selected footwear that is continually tested and assessed by the experienced team enabling them to provide the best advice to their wide range of customers. Profeet will be using Eurostop’s Head Office Stock Control system, POS, mobile POS as well a range of business intelligence tools with invaluable data drill down and mobile reporting; empowering them to strategically drive their CRM initiatives and better engage personally with their loyal customers. A multichannel system capable of managing their customer database and loyalty information was essential in supporting the retailer whose ethos is to assist every individual with their own personal footwear needs to best promote an active lifestyle. The knowledgeable Profeet professionals are truly invested in matching their products to individual needs and the Eurostop Retail System will enable them to focus on their value proposition, rather than manual inventory processes. The retailer has close relationships with their brand portfolio and the new system will also support effective supplier management for sales cross channel, including setting up and monitoring purchase orders and goods received. ‘Profeet were searching for a retail system that would elevate them in delivering the best possible customer service in their Fulham store, online, as well as improve operations at Head Office. When selecting a new system, they were looking for not only an established vendor, but one that specialises in retail footwear. We are delighted that they have selected Eurostop Retail Systems to power their unified customer experience and to support their future business plans. Ravneel Prasad, Business Development Manager, Eurostop
Qu’est-ce que la fiscalité et comment peut-elle affecter votre entreprise?
La fiscalité fait référence au droit fiscal, qui vise à prévenir la fraude des commerçants. Il veille à ce que les opérations de TVA soient déclarées et payées correctement aux autorités. La législation fiscale peut varier considérablement entre les pays qui ont adopté la fiscalisation, de sorte que pour les détaillants opérant à l’international, il peut être extrêmement difficile, coûteux et long d’assurer la conformité (lire ici en anglais). L’Italie a été le premier pays à publier une législation fiscale en 1983. Depuis lors, d’autres pays ont introduit leur propre Autorité pour le droit fiscal. Pour la plupart des détaillants, la conformité fiscale peut être matérielle ou logicielle, ou une combinaison des deux. Plusieurs pays d’Europe, d’Afrique et d’Amérique du Sud ont adopté des dispositifs fiscaux électroniques (EFD) dans leur quête pour lutter contre la non-conformité concernant les ventes et la taxe sur la valeur ajoutée (TVA) payable sur les ventes. D’autres, comme la France, exigent que le logiciel soit certifié. Un détaillant cherchant à s’installer ou à s’étendre à un pays fiscal (par exemple, l’Autriche, la Bosnie-Herzégovine, la Bulgarie, la Croatie, la République tchèque, la France, l’Allemagne, la Grèce, la Hongrie, l’Italie, la Norvège, la Pologne, la Roumanie, la Serbie, la République slovaque, la Slovénie, Suède, République Srpska, Ukraine) doivent s’assurer que leurs systèmes de vente au détail sont conformes aux normes de certification qui ont été établies par ce pays. Voyons comment la fiscalisation pourrait vous affecter, vous et votre entreprise. Types de fiscalité Dans la plupart des cas, la majorité des obligations de fiscalisation incomberont à votre fournisseur de points de vente au détail, c’est pourquoi il est si important de travailler avec un fournisseur de systèmes de vente au détail expérimenté pour vous assurer de rester conforme et de mettre en œuvre le plus rapidement possible. Selon le pays dans lequel vous opérez, vous devrez vous conformer à différentes exigences fiscales. Dans des pays comme la Pologne, la fiscalité est basée sur le matériel. Dans ce cas, un imprimeur fiscal agréé doit enregistrer les ventes sur une carte mémoire de l’appareil. Les informations fiscales sont enregistrées au moment de la vente pour être utilisées par les autorités fiscales et dans l’administration de la taxe sur la valeur ajoutée. Une approche basée sur un logiciel, par exemple en France, pourrait signifier que les commerces de détail sont tenus d’enregistrer les paiements des clients à l’aide d’un logiciel de comptabilité sécurisé certifié ou de systèmes de point de vente certifiés conformes aux exigences de la norme NF525, toutes les transactions financières et liées au système étant signées et enregistrées numériquement. La signature peut impliquer divers éléments tels que le numéro de reçu, la date et l’heure de la transaction, le montant et la TVA. Les données doivent être soumises à l’administration fiscale sur demande dans un format simple et lisible. La certification exige également que la documentation sur le TPV soit soumise à l’administration fiscale sur demande, avec la documentation utilisateur fournie en français tandis que la documentation technique est en français ou en anglais. Ce qu’il faut prendre en compte lors de la mise en œuvre de la fiscalité Que vous envisagiez de traiter vous-même la fiscalisation ou que vous en discutiez avec votre fournisseur de point de vente, les règles de fiscalisation varient non seulement d’une frontière géographique à l’autre, mais il peut également y avoir des règles différentes qui s’appliquent à différents aspects de votre activité de vente au détail. Modes de paiement – Les exigences de fiscalisation varient selon les options de paiement. Demandez-vous donc si vous accepterez des espèces, un crédit ou d’autres types de paiement. Industrie du commerce de détail – La fiscalité varie également d’un secteur à l’autre. Par conséquent, si votre équipement comprend un café ou un restaurant en magasin, vous devrez peut-être suivre des règles différentes. Commerce unifié – bien qu’il soit avantageux de mettre en place des systèmes connectés, vous devez être conscient que le commerce en ligne et hors ligne peut également être soumis à des réglementations différentes. Pourquoi choisir Eurostop? Lorsque vous travaillez sur différents marchés ou sur plusieurs canaux, le suivi des processus fiscaux sans assistance peut être coûteux, prendre du temps et également laisser place à des erreurs de conformité. C’est pourquoi il est important de choisir un fournisseur de matériel et de logiciels expérimenté, certifié et capable de répondre à toutes les exigences fiscales nécessaires. En tant que l’un des principaux experts en logiciels de point de vente au détail, Eurostop est équipé pour fournir des services de fiscalisation aux détaillants dans un certain nombre de pays, ayant mis en œuvre pour les détaillants internationaux tels que Trespass, Joseph et Margaret Howell. France : En In France, la loi fiscale oblige les entreprises à investir dans des logiciels certifiés pour enregistrer les transactions. La loi de finances (article 88 n° 2015-1785 du 29 décembre 2015 de finances pour 2016 (1)) a été introduite pour lutter contre la fraude fiscale et empêcher les modifications ultérieures du dossier électronique de base. le système est inviolable et expliquez comment cela est résolu. Le respect des règles est vérifié par un audit réalisé par un certificateur, comme Infocert ou le LNE. Il existe deux possibilités pour préparer le système d’enregistrement pour le marché français, soit par une certification par une entité de certification approuvée, qui demande une documentation sur l’ensemble du système de point de vente, l’utilisateur et une description des procédures internes. Ou par le biais d’une auto-déclaration à l’administration fiscale, dans laquelle le fournisseur de logiciel doit prouver par une documentation détaillée que le système de point de vente est conforme aux lois fiscales.A noter qu’en France, il n’est pas nécessaire de remettre un ticket de caisse au client contrairement à d’autres pays. Et lors des contrôles de l’administration fiscale, il est demandé de générer et de fournir une exportation spécifique pour la France au contrôleur. République tchèque: la législation fiscale en République tchèque exige un logiciel certifié capable de transmettre les données de
ALDO Shoes selects Eurostop Retail Systems For Robust Stock Control and Product Management
Accessible and on trend fashion footwear and accessories retailer ALDO UK launches Eurostop POS and Stock Control Systems to manage retail operations as non-essential retail emerges post-pandemic
BHG Singapore launches new concept store at Raffles City utilising Eurostop’s Retail Solution
ONE Assembly is the result of a collaboration partnership between BHG Singapore and Raffles City – a city destination of retail indulgence and discovery A new concept store – ONE Assembly opened its doors to the public early this year to offer a unique value proposition to its shoppers. It takes over the two-level space, previously occupied by Robinsons Department Store at Raffles City Shopping Centre. The collaborative retail icons are using experiential offerings and a retreat as the reinvention factors hoping to drive the transformation and innovate the retail experience in store. Shoppers can indulge, relax and pamper themselves with the experiential spa cabins, enjoy a seamless shopping journey with cashless payments like eCapitaVoucher, Hoolah, and FavePay, with offerings to be made available on CapitaLand’s digital platform in the future. Source Attracting shoppers to the physical store While the experiential offerings will help to attract footfall, extend dwell time and increase visit frequency, the two retailers are also confident that with its prime location it will become the favoured destination for their shoppers. Research has shown that shoppers include product range, brand variety, and attractive price and discounts are some of the most important factors to entice them to shop in-store. Eurostop’s Retail Solution for BHG With the additional ONE Assembly store opening at the Raffles City Shopping Centre Eurostop continues to support BHG as their preferred retail solution partner. Eurostop also assists to provide the system integration to enable connection to other BHG business systems, including CRM, payments, and the in-house staff management system. Being a long-time partner to BHG, Eurostop offers an extended service on demand including facilitating the integration to their e-commerce store, Shopify. Eurostop’s retail system powers in-store promotions and maintains stock turnover by regular update of their merchandise categories. Eurostop is committed to supporting BHG Singapore to diversify and experiment in order to realise their digital transformation strategy to achieve a unified commerce solution across all sales channels, providing unparalleled convenience regardless of the in-store or online shopping experience.
Eurostop launches suite of Mobile Retail apps for optimising stock in warehouses and stores
A range of mobile retail apps designed to manage retail inventory with ease. WHapp, STapp and SKapp run on Android mobile devices to provide flexible and on the go options for managing stock throughout your retail estate with accuracy and ease. Available on monthly rental plans, these affordable apps enable retailers to scale up or down with their chosen apps, without commitment, which is ideal in these challenging times. When run on devices with in built scanning, they provide true freedom and flexibility to accurately manage and make the most of stock in the business, without the need for docking between operations. With options to run on WiFi or SIM, and online and offline modes, the apps can be used anywhere. WHapp comprises goods in functionality, against single or multiple purchase orders, automatic purchase order matching using ordered delivery drop dates, store replenishment and online single or bulk order picking, with multi location order sourcing, efficient bin to bin or bin to trolley movements, and transfers out to store or secondary warehouse. The store app, STapp, allows mobile management of stock location, receiving deliveries, fulfilment options and transfers to store and returns to warehouse. SKapp affords retailers the options to take full or partial stocktakes both in store, or in the warehouse, with or without locations. With stocktakes being performed in house, when it is convenient, not only can retailers identify and reduce shrinkage, but also reduce operating costs and stock expenditure. Furthermore, the connected suite of apps communicate seamlessly with Eurostop’s Head Office system to ensure that a single view of stock is accurate at all times. The apps are already being rolled out to several customers including Robert Goddard, Choice Stores, and SuitDirect, part of the Baird Group. Roy Meunier, Solutions Consultant at Eurostop said ‘Our quick and reliable apps allow retailers to manage retail operations on the go, replacing time consuming manual operations, which can be resource heavy and prone to error. They are extremely easy to use, which means that you can get up and running quickly, minimising training requirements.’ Find out more about our mobile retail apps, or arrange a free, no obligation online demo.
Trotters independent childrenswear retailer re-opens using Mobile POS from Eurostop to meet social distancing rules
Mobile POS aids customer journey and consumer confidence in meeting government guidelines Trotters, an independent childrenswear retailer and longstanding user of Eurostop systems, is using mpos, a one-device mobile POS solution to support social distancing as part of its reopening measures. Trotters’ staff is using mpos to serve customers individually on the shopfloor including providing the option to pay, to help avoid busy till points and manage social contact instore to meet the new guidelines. The Eurostop mpos solution is based on the Sunmi P2 Lite and provides in built scanning, EPOS and integrated card payments on one device. “We have spent a long time working out how we could welcome customers back whilst adhering to the latest government guidelines on social distancing,” said Natasha Lunney, COO at Trotters. “We were due to celebrate trading for 30 years this year and it’s the first time in our history that we’ve been faced with such a challenge. Eurostop’s mpos has definitely helped in our flagship store as we’re able to serve customers from anywhere on the shop floor, making the customer journey much less stressful and helping to keep to the new social distancing measures.” Jeremy Rodrigues, Product Manager at Eurostop added; “Eurostop’s focus has always been to develop technology solutions that meet the needs of retailers. The opportunity to start re-opening stores is welcome news, although we recognise it brings new challenges as retailers balance business needs with new stringent social distancing guidelines. mpos and MyShoppr® are mobile and app based solutions that both enable retailers to improve the customer journey, while complying with the new rules.” Find out more about how retail technology can help you, post COVID-19.
Shaws Department stores select Mobile POS from Eurostop to support social distancing
As stores are set to reopen, Mobile POS provides a seamless flow from customer service to final transaction, supporting social distancing post COVID-19 lockdown. Shaws, an established user of Eurostop systems with branches throughout Ireland is to implement mpos, a one-device mobile POS solution to support social distancing in-store. The majority of Shaws stores are scheduled to open from 15th June, with the retailer using the Eurostop solution as part of its reopening plans. The solution will be deployed in the Beauty department before rolling it out across other departments, with future plans to include Shaws concession partners. Customers will be able to social distance by dealing with just one member of staff for product consultations and then complete the purchase, without the need to go to a bank of tills. The Eurostop mpos solution is based on the Sunmi P2 Lite and provides in built scanning, EPOS and integrated card payments on one device. “Like many retailers we are looking at ways to safeguard our customers and staff as we reopen after the Coronavirus pandemic,” said Ian Fanning, Retail Director at Shaws. “The Eurostop mpos will enable us to minimise the number of interactions needed between staff and customers, because we can take payment for goods at any location within the store. This means that customers do not necessarily need to go to the fixed cash desks, supporting social distancing measures.” Business Development Manager at Eurostop Stuart Ward added; “At Eurostop we have specialised in developing systems for fashion, footwear and lifestyle retailers for over 30 years. The sector is extraordinarily resilient, and our aim is to deliver technology solutions that can help our many clients around the world open their doors to customers once again, and get back to what they do best. Our mobile and app based solutions, like mpos and MyShoppr® both enable retailers to improve the customer journey, while complying with social distancing rules.” Find out more about mpos and how it could help you as retail stores come out of COVID-19 lockdown.
Retailers in Singapore can now save up to 90% of cost on Eurostop POS Software and Inventory Systems with the PSG Grant
Eurostop Singapore Pte Ltd. awarded as a PSG approved vendor for POS software and inventory management software in Singapore. Eurostop Singapore Pte Ltd. has been appointed as a Pre-Approved SMEs Go Digital Vendor for our EPOS and enhanced retail management system, e-retail. This means that eligible retailers may be able to apply for a government grant of up to 90% when purchasing these POS software and inventory management systems in Singapore. The Singapore Government grants, such as the Productivity Solutions Grant (PSG), support companies who are keen on adopting IT solutions to enhance business processes and increase productivity. It spans several industries, including retail. SMEs can apply for PSG if they meet certain criteria, and may be eligible for a pre-scoped and government agency approved solution. Solutions are evaluated on capacity and capability; as well as whether the solution meets the requirements of target sectors. Eurostop Singapore Pte Ltd. are delighted to be appointed for the period 11 June 2020 to 10th June 2021 by Infocomm Media Development Authority (IMDA), with the maximum government funding support level being raised to 90%. Hew Poh Yin, Managing Director, Eurostop Singapore said “In the current situation with COVID-19, I am pleased that eligible retailers looking to enhance their IT retail operations will receive government support, which is much needed at this time. Retailers will be able to benefit from Eurostop’s POS and Head Office Systems without significant investment. Furthermore, I hope that our systems will enable them to operate more efficiently and improve business, aiding recovery, especially at this time. If you are interested in finding out more about the PSG grant and how our solutions can help your retail business, please get in contact today.