Category: News

Simmonds school wear meets busy ‘Back to School’ sales with in school selling events using pop-up shops powered by Eurostop systems

Specialist school wear retailer helps parents buy early to avoid the August rush using Eurostop’s flexible retail systems to set up school shops   Eurostop has announced that schoolwear supplier Simmonds & Son is using Eurostop retail systems to manage high seasonal demand through the summer months. Simmonds supplies to over 70 schools and has 19 ‘mini-shops’ located in schools across the UK, opening at select times during the school term and full-time during the summer holidays. Using Eurostop’s POS and stock control systems, including warehousing, integrated with Simmonds’ finance systems, offers Simmonds an extended offering with their ‘pop-up’ shops open additionally during term time evenings and weekends.   Simmonds staff process orders in the schools, enabling parents to purchase from Easter onwards, ahead of the busy summer months, helping Simmonds to manage stock availability to meet demand.Using Eurostop systems, daily sales from the pop-up shops are uploaded to the head office system, enabling the management teams – both finance and merchandising to manage sales and stock with automatic replenishment and re-order accordingly. Karen Gore, General Manager, Simmonds said; “We work with over 70 school customers and there is no doubt that Eurostop is central to our business. Eurostop’s systems are used by everyone throughout the company – from staff working in our stores in schools to our merchandisers and warehouse team. “The flexibility that Eurostop offers enables us to run extra pop-up shops in schools during the summer period, helping us manage an incredibly busy time. It’s better for the parents and schools and enables us to ensure we can meet demand.” Eurostop’s retail solution is integrated with Simmonds’ financial system, Sage Accounts, enabling the company to keep a tight rein on sales and stock supplies, costs and profitability. In addition, integration with Simmonds’ newly updated website ensures that online orders, a growing part of the business, are fulfilled quickly with all stock centrally managed from Simmonds’ warehouse. Phillip Moylan, Sales Manager at Eurostop said; “Pop-up shops are a great way for retailers to extend their footprint and reach customers in a much more convenient way for the customer. Eurostop provides the flexibility that Simmonds requires to extend their retail presence, while still connecting to their existing business systems. For Simmonds it supports their business model of putting the customer first. Their schools also benefit from having the uniform stockist on-site as it encourages pupils to wear the set uniform, it provides an additional source of income and enables the school to provide an improved service to parents.”

Ireland’s leading department store chain, Shaws, continues to invest in Eurostop to optimise stock management across stores

Eurostop system provides complete visibility and accurate stock management for nearly 1million SKUs across 17 stores and warehouse Shaws, Ireland’s leading department store chain, continues its investment in a fully integrated head office stock management and EPOS solution from Eurostop to support its stores and warehouse. Shaws has installed e-pos touch on tills in all of its 17 department stores and uses e-rmis at head office. With over half a million customers visiting its stores every month, Shaws selected Eurostop’s connected system for its ability to centrally track and manage all stock in its stores seamlessly from purchasing through to customer sales. Shaws’ stores sell a variety of high quality clothing, footwear, beauty and home products – in total nearly 1m different SKUs to track and manage. Using Eurostop systems, Shaws manages the lifecycle of all stock from goods-in, branch transfers, sales and stock takes. The Eurostop system handles ‘multi-dimensional’ stock details, such as colour and size breakdowns per product, as well as the SKUs from different brand suppliers. Scanners are used to check all stock is checked into the warehouse, as well as to create picking lists, ensuring the right stock is despatched to stores. Eamonn Doyle, Finance Director at Shaws, said; “These are challenging times for retailers, particularly with the increase in online shopping. With Eurostop’s systems we have streamlined and centralised administration of our stock and sales. We now have the information that helps us manage our stock and make customer service a priority. “Information from the Eurostop system supports business decisions, enabling us to continue to be successful in all our stores in the provinces. Our investment in Eurostop systems will enable us to continue to achieve this.” Accurate, up to the minute sales data populates reports for the finance manager and merchandising teams, helping them to assess popular lines, non-sellers and non-profitable products. Using Eurostop’s e-pos, Shaws is able to manage split payments (cash and credit card) at the tillpoint. It plans significant additional development in the next two years, which will enable new, complex promotions to be calculated at the till. Deborah Loh, Marketing Manager at Eurostop said; “With the demise of many high street stores and with tight profit margins, retailers are increasingly investing in systems to improve visibility of stock and sales. Shaws has built its business on providing customers with a wide variety of stock in its stores and concessions. Its investment in Eurostop connected retail systems will ensure that it has the latest sales data across its entire estate to make informed business decisions to remain profitable and maintain its place in the high street.” Read the Case Study Shaws Department Stores invest in Eurostop to optimise stock management across stores

Vintage Clothing company Rokit selects Eurostop’s retail solution

Unique vintage clothing retailer chooses Eurostop systems to ensure seamless stock management between central warehouse, London stores and website. Eurostop has announced that Rokit Vintage clothing has chosen Eurostop e-rmis software for their head office stock management and e-manager and e-pos touch software for the retail shops. Rokit has a long established reputation for providing unique vintage clothing with shops in Covent Garden, Camden and Brick Lane. Rokit has invested in Eurostop’s retail systems to support its fast turnaround of bespoke ‘repurposed’ branded designer items to the four London stores from its warehouse. Rokit’s unrivalled selection of vintage items caters for Thirties through to 90’s fashion and every street style and catwalk trend in between. Using Eurostop’s e-rmis head office solution connected to e-pos touch in stores, the team at Rokit will be able to respond to the live sales and stocks to track and manage the lifecycle of all items from selection and merchandising through to sale. Rokit selected Eurostop systems to replace its existing retail hardware and software systems – the growth of the retailer’s business has resulted in over 1million SKUs, which its incumbent systems could no longer manage. Eurostop is also providing additional bespoke development to the warehouse software provided to support the retailer’s unique business model. Rokit’s management team of vintage experts are all based under one roof in London. In the warehouse hundreds of individual one of a kind pieces are hand selected, prepared and despatched daily to its four London stores and added to the website. The high functionality of the software and hardware provided by Eurostop and level of support and services were also important factors in the selection, as the Rokit stores are open for long periods, seven days a week. Phillip Moylan, Sales Manager at Eurostop said; “Like many successful independent retailers, Rokit’s business operations require flexible, connected retail systems to enable them to manage the fast paced demand in today’s retail market. The management team have extensive retail knowledge but the growth of the business presented the challenge of tracking sales and stock for over a million items. We are assisting the Rokit team with extensive management reporting, processes and future proofed software”.

Fowlers of Bristol, the landmark motorcycle dealership, select retail solutions from Eurostop

One-stop-shop for motorcycles, equipment and clothing updates retail systems and implements innovative instore technology Sam Fowler, Web Store Manager at Fowlers, commented: “What really makes Eurostop stand out from their competitors is their high functionality, stock management capabilities and extensive reporting system; all of which are essential to aid our motorcycle retail business”. Eurostop has been selected by the long-established motorcycle emporium, Fowlers of Bristol, to enhance its retail management systems. The new Motorcycle EPOS solution supplied by Eurostop will provide accurate management of its comprehensive range of stock, customer-facing till points, and integrate with Fowlers’ website, accounting packages and warehouse. Eurostop will also be supplying its MyShoppr® consumer instore app, which merges digital with the instore shopping experience. Fowlers selected Eurostop’s EPOS for its connected and innovative approach to instore technology, the ability to handle millions of SKUs, with live stock updates across all channels, its advanced but quick reporting, and integration capabilities. In addition, Eurostop’s POS system enables the best possible customer service at till point, with e-pos touch providing an intuitive touch-screen solution that requires minimal training for staff. The twice winner of the ‘Best Multi-Franchise Motocycle Dealer in South West England’, offers a huge range for motorcycle and scooter enthusiasts. This includes motorcycle and scooter showrooms stocking up to 500 motorbikes at a time and over 1000 in the warehouse. The clothing and accessories section covers their own brands, as well as other premium and heritage brands. Aiming to keep one of everything in each colourway, often stocking the full range of popular brands, as well as 250 used bikes means that an accurate stock system is essential. Online and telephone orders also need to be fulfilled from the high tech warehouse, which contains several hundred thousands of parts, held mainly in their semi-automated picking systems. Fowlers has a significant online presence, which will be enhanced in the brick and mortar store by Eurostop’s MyShoppr® app, which provides a virtual, on-demand personal store assistant. Customers will be able to access the app using their smartphones, check stock availability and get detailed product information by scanning product barcodes. The customer has the choice to purchase online and arrange delivery or complete the purchase in store, thus providing the ultimate in omnichannel customer experience. Jude Cruickshank, Business Development Manager at Eurostop said; “We are delighted to be working with such a well known motorcycle dealership such as Fowlers of Bristol. With their great product range and amazing technical expertise, we believe that our retail systems and in store tech will really help to enhance their customer experience.” About Fowlers of Bristol Fowlers is one of Europe’s largest motorcycle retailers. Started in 1926 by Alice and Frank Fowler, and joined by son Harry in 1927, it remains a family-owned business to this day. Fowlers of Bristol includes several spectacular showrooms, a high-tech warehouse, Harry’s Café, Off Road Centre and Servicing and MOT services. Fowlers is dedicated to serving its customers a wide range of products at guaranteed value for money. Their aim is to promote the pleasure and fun of motorcycling, based on over nine decades of experience. Fowlers provides a huge choice of motorcycle and scooter marques together with many leading brands of clothing, helmets, accessories and parts.

George Fisher selects Eurostop’s retail solution for sales and in-store cafe

Destination outdoor clothing and equipment store in Lake District, part of Tiso Group, chooses Eurostop retail systems to enhance instore customer experience Eurostop has announced that George Fisher, the iconic outdoor clothing and equipment store in Keswick, Lake District, has selected Eurostop’s POS system for its in-store retail operations. The store, part of the Tiso Group, is using Eurostop’s connected retail solution to manage stock and sales for all clothing, footwear and equipment, as well as at tillpoints. Eurostop’s new Café Mode POS will enable customers to pay for store items, food and drinks at the same time in its top floor café, famous for its far-reaching views. With Eurostop’s solution, George Fisher’s e-commerce, buying and merchandising and live stock and sales reports systems will be connected with the store’s parent company, Tiso Group, which includes Blues Ski.com and Alpine Bikes. The investment will enable George Fisher to provide customers with a wider choice of stock, offer telephone and mail order options and run its own customer promotions and loyalty programmes. George Fisher is known for its strong customer focus, running instore events with guest speakers, film nights and sports clinics for its wide community of outdoor enthusiasts, which have created a loyal and longstanding customer base. The Tiso Group will operate one central stock system, with both unique and shared products on a single platform and one customer database. Directors across the Group will have access to the latest stock and sales using Eurostop’s connected systems, giving complete visibility of the business. Roy Meunier, Program Delivery Manager at Eurostop said; “George Fisher is an iconic destination store for outdoor enthusiasts. It has a longstanding reputation for providing exceptional customer service with its knowledgeable staff and boot fitting and equipment hire. Along with its café and wide range of instore events, it is one of the pioneers of providing a standout customer experience. “The investment in Eurostop will improve the customer journey through all of the Tiso Group’s sales channels, while ensuring that George Fisher is able to retain its own unique relationship with customers. The store will be able to provide customers with an even better service – offering more choice of stock and ways to buy. With Eurostop Café Mode POS the café, already a popular place to visit, will become even more of a hub for customers to enjoy and return to.”

Eurostop partners Visualsoft for Omnichannel Retail Solution

Heard about Visualsoft’s Shared Success solution? Eurostop are pleased to announce that we are partnering with award-winning ecommerce and marketing specialists Visualsoft. Connected retail systems are vital to provide the customer experience that consumers today expect and want. By providing a fully connected solution between Eurostop Retail Systems and Visualsoft’s ecommerce platform, we can offer our retailers a streamlined solution that means that they can manage all of their selling channels and customer loyalty with ease. At Visualsoft, they like to do things differently. They are so confident that a partnership with you, the retailer, will deliver results for your retail business, that they’ve created a commission-based solution – Shared Success. We spoke to Antony Hoyland, Enterprise Sales Director from Visualsoft about their Shared Success solution, and what it makes it different. “With Shared Success we base our fee on a small percentage of your online sales, and in return, we provide you with a range of platform and performance-based marketing services.” “Our specialists work as an extension of your team and are therefore aligned to each of your goals. We are rewarded based on your actual sales and the revenue we generate for your business, meaning that the money you spend on driving your business forward with Visualsoft, is in line with real-time performance.” “The ethos of Shared Success is simple: as you grow, so do we.” And what do the customers say? Mark Buxton, Daniel Footwear commented “We have found Visualsoft to be a very proactive platform and marketing agency, they have helped us consistently grow online every year that we have partnered with them and I cannot recommend them enough.” Through Shared Success, we have already helped deliver growth to retailers such as: Daniel Footwear Jules B Gaynor Sports Otterburn Mill Robert Goddard If you want to find out more, ask to speak to one of our retail experts.

JD Sports chooses Eurostop Retail Systems for stores in South East Asia

Specialist global retailer of sports, fashion and outdoor brands selects Eurostop’s connected systems for omnichannel operations across Asia Eurostop has announced that JD Sports has selected Eurostop Retail Systems for its stores across Malaysia, Singapore and Thailand. JD Sports have chosen Eurostop’s connected EPOS, mobile POS, ERP, data warehouse and business intelligence and reporting solutions for the region. The connected solutions which will also be integrated by Eurostop to JD Sports’ existing systems will provide a centralised, fully connected stock management and fulfilment system to process online and in store sales in SE Asia, linked to its local country and UK warehouses to efficiently manage its multichannel offering. JD Sports selected Eurostop systems following an in depth market review and in light of the work that Eurostop has completed with the Tiso Group, which is part of the JD Sports Group. Barry Loftus, Group IT Director of JD Sports Fashion PLC said “I am looking forward to working with our strategic partner, Eurostop, once again on this expansion in South East Asia” Hew Poh Yin, Managing Director for Eurostop operations in Asia said; “For large retailers like JD Sports, the challenge is to have a complete overview of stock and sales across a multi-channel and international business. Investing in Eurostop’s connected systems ensures that every item and sale is managed, from purchase through to sale and despatch, across JD Sports’ entire estate in the UK and SE Asia.”

Eurostop releases a new retail POS Package for independents, start-ups and ‘clicks to bricks’ retailers

I am delighted to announce that our award-winning Eurostop EPOS solution is now available as a complete retail POS package in the UK and Europe. After a lot of market research, talking to my contacts in the industry and based on extensive retail experience, I am pleased to let you know about the availability of our new hosted package, Total Retail POS. Designed especially for retailers that are looking for a complete EPOS solution, the Total Retail POS package includes all the features required for retailers with up to 4 stores. The package offers great software that’s easy to use, till hardware and retail business insights reporting, so that you can see and respond to how your business is performing. Total Retail POS is delivered with a sleek tillpoint, including customer facing screen, running our award winning e-pos touch software. On top of that we are supplying a streamlined version of our connected back office stock control solution, e-rmis ‘lite’, which will enable you to manage your stock seamlessly across locations and channels. Complete Retail POS System from £300 per month The package is suitable for independents, start-ups, retailers with up to 4 stores and etailers that are looking to expand into ‘bricks & mortar’. There is no long term commitment simply a monthly fee, from £300 per month. Totally supported! Total Retail POS is provided as a hosted and fully supported solution. From installation and training to upgrades and ongoing maintenance and support, these elements are all included in the monthly fee. Our package is designed to provide you with a complete solution, so getting started couldn’t be easier. One of our engineers will deliver the system and set it up for you within hours. Scalable POS and Retail Systems Lastly, as a long standing retail systems provider, we can also provide the reassurance that when our retail partners do grow and thrive, they can be assured that their systems will be scalable and that Eurostop has the experience to support them in their expansion locally and potentially globally. I am excited to be able to offer Total Retail POS, which I see will open up our retail solutions to a new market on the high street. Contact Eurostop today for more information on how you can start experiencing the benefits of Eurostop Total Retail POS.

Tiso outdoor pursuits retailer chooses Eurostop connected retail systems to support business growth

Scotland’s leading outdoor pursuits retailer invests in Eurostop stock management and EPOS systems for faster and more accurate management of stock replenishment and promotions Eurostop has announced that Tiso, Scotland’s leading outdoor clothing & equipment retailer, has selected Eurostop connected stock management and EPOS systems for over 13 stores. Tiso chose Eurostop e-rmis, its stock system, e-pos touch and the retail business intelligence reports module, e-cubes, to provide the detailed stock management and replenishment that it requires to manage the variety of items sold in store and online. Over recent years Tiso has increased both its number of outlets and product range, stocking a wide variety of clothing, footwear and equipment for adventurer sports, including alpine biking, climbing, skiing and general outdoor pursuits. The recent investment in Eurostop retail systems supports further expansion plans. Tiso selected Eurostop’s e-rmis system to enable tracking of items from warehouse to store in detail. Eurostop’s system manages the entire replenishment process, from when items are picked using a wireless scanner, to packing and delivering to stores. Integration with the stock system provides head office with up-to-date sales data of all product lines across all store and online channels. In addition, detailed business insights from sales data using Eurostop’s e-cubes module aids merchandise planning. Chris Tiso, Chief Executive of Tiso Stores said; “The replenishment facility within e-rmis was exactly what we were looking for. It gives us far greater control of store replenishment, so we have an accurate view of the business. “Customised reporting gives us a handle on the stores’ performance, especially with our expansion plans. Our new Aviemore store will have even greater floor space for customers to try out products and investing in Eurostop systems provides us with the technology in store to provide an even better customer experience from trial to purchase.” As part of the connected systems for stock management, Tiso has installed Eurostop’s new e-pos touch, with added functionality to manage promotions and offers at the till point. Eurostop’s e-rmis also enables Tiso to load products easily onto the system in bulk from one spreadsheet, with SKU, colours and sizes. Purchase orders can also be created in the same way, by importing a spreadsheet with supplier details, items, cost prices and quantity saving time and reducing errors in re-keying. Phillip Moylan, Sales Manager at Eurostop said; “Retailers like Tiso have built successful businesses by staying true to their founding principles of loving the products that they sell and providing great customer service. Eurostop’s connected retail systems have been developed to underpin a retailer’s operations with accurate stock management to support sales and buyers. Having the information at their fingertips enables them to react to customer demand and provide a great service.”

Trotters Childrenswear rolls out new Eurostop retail systems with seamless project management

New connected solutions replace legacy systems within weeks and dramatically improve speed of fulfilment during the busy ‘back to school’ season Eurostop has announced that Trotters, the independent children’s clothing retailer has implemented additional new features from Eurostop’s suite of connected EPOS and retail solutions for its stores, head office, warehouse and website within just a few weeks. Trotters, already an established user of e-pos touch, EPOS estate manager and e-rmis, has recently rolled out the e-mobile and Warehouse Locations modules. The new modules provide Trotters’ management with anytime, anywhere access to real-time sales figures from any sales channel, and have reduced the time for warehouse picking by half, which enabled the retailer to handle increased sales during the busy ‘back to school’ season. Eurostop took a phased approach with project management and closely examined existing business processes so as to mimimise disruption to the business, enabling Trotters to remain fully operational throughout the implementation. This was particularly important during the busy ‘back to school’ season, where Trotters was able to handle replenishment to stores and fulfilment of online orders in half the time, using Eurostop’s Warehouse Picking module. Natasha Lunney, COO at Trotters Childrenswear commented; “The Eurostop implementation was one of the smoothest and quickest system rollouts that we have ever seen. The experience of the Eurostop team shone through as they were able to advise on how best to streamline our processes to get the most out of the new system, and to support the business going forward.” The Eurostop solution also provides up to the minute and accurate sales figures from all channels directly to the Directors’ and Managers’ mobiles, using e-mobile. The business insights reports afford further filtering of information, supporting fast and informed business decisions that allow Trotters to react quickly to consumer demand. Integration of Eurostop’s stock control systems with Trotter’s e-commerce platform from Shopify ensures accurate synchronisation of stock position and prices, so that orders are fulfilled as efficiently as possible. In addition, custom integration to connect Trotters’ stock control with the Start-rite system enables replenishment of shoes to be managed automatically by Start-rite. Dinesh Peerez, Head of Sales at Eurostop, said; “We are committed to providing the solutions, project management and ongoing support to enable retailers to enjoy the benefits of Eurostop Retail Systems with minimal disruption to the business, even when migrating systems is involved. A systems transition can be a concern to retailers, but we have designed our own processes to ensure that they are as seamless as possible.” Find out more about the business benefits Trotters Childrenswear have experienced using Eurostop Retail Systems