Live from the RBTE: Eurostop partners with Tax Free Worldwide to deliver fully integrated Tax Free transactions
Eurostop customers set to boost sales as they offer tax free shopping for overseas visitors. Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has partnered with Tax Free Worldwide to provide fully integrated processing of tax free transactions for eligible customers. Using the retailer’s existing POS system, the system calculates the refund, processes the transaction quickly, and reduces paperwork. This makes tax free shopping much easier for both the customer and the retailer, ultimately increasing sales potential. The new system is able to recognise the nationality of the shopper from the credit card and apply the appropriate rules accordingly. It automatically calculates the VAT, the refund due, and the administration fee, and details the SKU/product information on the Tax Refund form. Additionally, the form can be printed with the Retailer’s logo, so boosting brand awareness. Cash purchases can also be processed tax free for eligible customers. Details of all transactions are available for comprehensive reporting allowing the Retailer to see tax free sales revenue and nationality of shopper by store, month and year. They can analyse the sales data for example by number of transactions, average amount per transaction, highest purchase amount, and many other criteria. Reports can be generated automatically and circulated to appropriate staff electronically. Raoul Defant, Group Marketing Manager at Tax Free Worldwide said; “Tax Free Worldwide helps retailers simplify and enhance their business by implementing an easy to use refund system that reduces paperwork and speeds up processes.
Eurostop invites you to the Retail Business Technology Expo 2013
On the 12th & 13th of March we would like to invite you to visit Eurostop at stand no. 442 in Earls Court 2 (free entry) where we will be showcasing our latest solutions. Eurostop’s Head Office based software e-rmis allows the retailer to have visibility and control of stock from a central point. e-rmis holds sales and stock history by week and allows Product and Store Management, Grading, Warehouse Management, Purchase Orders, Price Management, Auto Replenishment and includes a large suite of reports. e-rmis stock control software has also been interfaced into many ERP, Financial, Mail Order and E-commerce systems. We will be launching three brand new Eurostop solutions; m-commerce, m-pos, and our latest Windows 8 style version of our market leading e-pos system. The m-commerce solution is a natural extension to our e-commerce offering. Ensuring that your customers receive the same high quality shopping experience, no matter what device they use to shop. With m-commerce, you will be given a site that responds to the characteristics of any mobile device, with all of the advanced content and stock management functionality of the original e-commerce solution. m-pos is an effective solution for retailers as this tablet based solution does not use up as much space as a traditional till and can be used in shop environments where space is at a premium. Features include live stock and sales enquiry, live inter-branch transfers, live customer loyalty, goods in, receipt search, ticket printing etc. Eurostop’s intelligent and versatile e-pos system resides on a Microsoft Windows platform and is therefore constantly updated with a new range of features. Eurostop also provide unrivaled software and hardware support 364 days of the year. If you are interested and would like some more information please contact [email protected].
Eurostop expands fully integrated Retail Management solutions with new m-Commerce offering
Fully integrated m-commerce solution completes Eurostop’s omni-channel/multi-channel solutions Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has launched a new m-commerce solution. The new solution is fully integrated with Eurostop’s other retail management solutions, and provides a single point for managing all e-commerce and m-commerce operations. Eurostop’s m-Commerce uses fluid layout and responsive design principals so that the website is automatically optimised to fit any screen size, from smartphones such as iPhones and Android devices, up to iPads, other tablet devices and desktop computers. The new solution also includes Guest purchase, so that customers do not need to set up an account in order to make a purchase (which can be slow and cumbersome using a mobile device) and the facility to use PayPal, as well as the usual secure payment options. By providing one website that adapts depending on the device through which it is accessed, retailers need only maintain product and customer information once. The benefit to the shopper of this approach is that whatever device they use, their customer details follow them. The system also includes a store locator that either uses postcode to locate the nearest store, or GPS proximity search. Click to Call and Click to Email buttons, and links to social media ensure that customers are able to communicate directly from their device. Deborah Loh, e-Commerce Manager at Eurostop said, “Research has shown that people like to access their favourite websites from a variety of different devices at different times of day. With this in mind we have developed the Eurostop m‑Commerce solution so that no matter what device customers use to access our clients’ websites, they will find it easy to view products, search and to purchase. Even though the mobile website designs are significantly simplified to aid navigation, design criteria and brand values are maintained, ensuring that the customer has a seamless shopping experience, whatever the device.”
Eurostop launches queue busting Express Checkout kiosk solution
Eurostop launches queue busting Express Checkout kiosk solution Mobile technology helps cut Christmas queues for Eurostop customers Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has announced the availability of its Express Checkout . This is a kiosk solution that enables retailers to add pop-up tills to the shop floor to cope at busy times. Express Checkout is a turnkey package solution which consists of Eurostop’s marketing leading m‑pos mobile POS solution, a touch screen tablet, a network receipt printer (although email receipts are also available), a wireless barcode scanner and a chip and PIN payment terminal. The kiosk itself can be branded to match the retailer’s interior shop fit and is collapsible so can be stored away easily when not in use. Express Checkout is available in conjunction with Eurostop’s paperless receipts solution, helping retailers to reach out to their customers after the sale. At checkout, customers are offered the option to receive their receipt via email. This enables the retailer to connect with the customer via email and then to send additional information with the receipt based on the item purchased, the location of the store and many other variables. This puts an end to lost receipts for the shopper, making returns and refunds much easier for both the customer and the retailer. Phillip Moylan, Sales & Marketing Manager at Eurostop said, “As the busiest season for retailers approaches, at Eurostop we are looking for ways to make life easier for our customers. Additional checkouts are always useful, particularly at busy periods such as Christmas. By harnessing the latest mobile technology we are empowering our customers in many ways, to provide a better, faster shopping experience to their customers, and so helping them to sell more.
Lotus revs up sales of luxury clothing range
Lotus invests in IT system to support expanding retail operations selling unique branded apparel, accessories and gifts Lotus, known for its eponymous sports car range, has selected Eurostop’s retail management system for its fast expanding retail operations ‘Lotus Originals’, its luxury range of clothing, accessories and collectables. Adding to sites in Monaco and China ‘Lotus Originals’ recently opened its flagship store in Regent Street, London strengthening its retail network which includes stores at its UK base in Hethel, Norfolk and at Norwich City Football Club’s Carrow Road stadium. ‘Lotus Originals’ is using e-rmis to manage stock at its head office and e-pos for till sales in the stores as well as at roadshows and outdoor events. Lotus selected Eurostop’s system for its ease of use for stock management and sales reporting and its proven track record in retail. ‘Lotus Originals’ stores stock a range of luxury sporting menswear and womenswear, high quality leather accessories, branded gifts, toys, models and other special edition items and Lotus plans to manage all stock centrally across its stores using Eurostop’s solution. Phillip Moylan, Sales & Marketing Manager at Eurostop said, “Eurostop’s systems have been designed to support the specific business challenges that a retailer like ‘Lotus Originals’ faces. For niche businesses like this it is essential to manage stock carefully to meet customer demand, particularly as they have the additional roadshow events where sales can be unpredictable. Tracking sales accurately and being able to meet different demands for sizes and colours is vital to mange stock holdings efficiently to maximise profitability and ensure customer satisfaction.”
Atis Artemjevs, Italian inspired designer, opens flagship store in London
Atis Artemjevs new independent boutique to showcase exclusive collection selects proven IT retail systems Atis Artemjevs, a new independent boutique selling luxury womenswear based in London’s prestigious Fulham Road, has chosen e-rmis and e-pos, the retail management system from Eurostop, a provider of solutions to the fashion and footwear sector. The newly opened store hosts a unique collection designed by founder and London based designer Atis Artemjevs. His exclusive range is made in ltaly using only high quality French and Italian fabrics. The designer selected Eurostop’s system for its ease of use for stock management and sales reporting and its proven track record in retail. For Autumn/Winter 2012/2013, Atis Artemjevs drew inspiration from the sun; its structure, energy and power. Dresses are a strong focus of this latest collection as Artemjevs experiments with the layering of silks, including details like sequin appliqué encased in organza, as well as bold ornamental designs such as extravagant oversized pleated bows that reference an explosion of energy. Store Manager Addi Aegisdottir, who was instrumental in the decision to choose Eurostop, said; “I have worked in retail in London for a long time and for many well known prestigious brands, including Browns and All Saints. I have used Eurostop systems and found them very easy to use. When you are working in a retail environment the last thing you want to worry about is how the till works and whether you can capture the right sales information. I know with Eurostop I can get all the information I need for reports to analyse sales at the click of a button. “We are a small company with ambitious plans to expand and so it is important I can manage the stock efficiently now and that the system will accommodate our growth in the future. Eurostop’s experience with both smaller independent stores and large retailers gives us the confidence that we have the right system from day one.” The Atis Artemjevs store replaced its existing stock management system with Eurostop and is using both e-rmis and e-pos at the tillpoint to manage its stock. Sales are recorded and Addi Aegisdottir uses the reporting functionality to identify both hot sellers and slow movers in the seasonal collections. Phillip Moylan, Sales & Marketing Manager at Eurostop said, “Eurostop’s systems have been designed to support the business challenges that a retailer faces. Managing stock and keeping profitable are important to all retailers, whatever their size. Not only do our systems support fledgling businesses, they can easily scale up to underpin the operations of large fashion retailers with many outlets and even multiple sales channels.”
ARK Clothing selects Eurostop’s retail management system
Leading independent retailer of branded fashion in Midlands and the North invests in integrated retail systems for its17 stores and website Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has been selected by ARK Clothing, a leading independent branded fashion retailer, for its retail management system. ARK has 17 stores across the Midlands and the North of England and has selected Eurostop’s fully integrated head office, EPOS and e‑commerce system to support its retail operations. The stores stock many leading brands of mens’ and women’s fashion including Superdry, Fred Perry, Cloak & Dagger, Humor, Glamorous and Hearts & Bows. The retailer will use the Eurostop’s system to support new streamlined stock management across the stores and warehouse. It anticipates increased profits through improved sales processing, stock turnover and more efficient customer service both online and in store. Mike Reddington, e-Commerce and Website Manager for ARK Clothing said; “We considered a lot of potential suppliers but found that only Eurostop offered everything that we were looking for – a one-stop-shop with a fully integrated solution. Their expertise in the fashion retail business meant that every detail that we required was included. No other supplier covered all aspects in this way. We are initially using the full retail management system and plan to use some the additional modules to run customer loyalty programmes and promotion.” ARK Clothing is using e-rmis to record sales data and manage stock for store and website order fulfilment, and is using e-pos at till point to capture sales. The retailer also plans to utilise the customer loyalty and paperless receipts options that Eurostop offers. ARK customers will have the option of a paperless receipt which they will receive by email before leaving the store. Phillip Moylan, Sales & Marketing Manager at Eurostop said, “We have been working with retailers in the fashion and footwear industry for over twenty years and during that time have developed a real understanding of the challenges that they face. We have applied our market knowledge to design our retail management systems to meet the needs of the multi channel retailer. Our integrated systems help retailers manage their business to meet the ups and downs of the consumer market.”
New online women’s fashion store Atterley Road launches with Eurostop
Independent online store offering high street fashion and boutique labels invests in Eurostop stock control systems Atterley Road, a new online store that brings high street fashions and independent designers together, has chosen e-rmis, the retail management system from Eurostop, a provider of solutions to the fashion and footwear sector. Recently launches Atterley Road offer’s customer’s a hand-picked selection of women’s clothing from 30 high street brands with mainstream boutique labels including Whistles, NW3, Hobbs and Jigsaw, and designers such as Malene Birger, Filippa K, Maison Scotch and American Vintage. With a wide range of suppliers and many different lines, the company will use Eurostop e-rmis for complete supply chain management of its merchandise. According to Nicola Thompson, Commercial Director at Atterley Road; “Eurostop’s system was the most competitively priced merchandising system that also offered us the most scope in functionality and flexibility. The management of stock according to product lines and hierarchies is exactly what we needed, as well as the comprehensive reporting. “The Eurostop system will help us to manage our large number of product SKU’s and suppliers and enables us to keep a close eye on the bottom line to meet our ambitious growth plans. With the sales data at our fingertips we have complete visibility over the business – whihch brands are selling, less successful lines – helping us to maximise our sales and opportunities.” Buyers and Merchandisers at Atterley Road will use e-rmis to place orders with suppliers, produce purchase orders and keep track of deliveries. Fully integrated with the web hosting and warehouse system, reports from e-rmis also enable the management team to drill down into data and analyse sales and profits by product lines, colours and seasonal stocks. Phillip Moylan, Sales & Marketing Manager at Eurostop said, “For retailers it is not just a question of managing turnover of stock- maximising sales for profitability is vital. We have developed our solutions to assist retailers track, manage and report on sales data to help them make profitable business decisions. Atterley Road has a highly experienced management team who will benefit from the functionality in the Eurostop system”.
Flannels integrates head office systems to strengthen multi-channel offering with Eurostop
Live stock updates, increased automated processes and easier management of customer promotions streamline operations at Flannels Flannels, the UK’s largest independent luxury retail group, has upgraded its head office systems supplied by Eurostop so that all elements of the business are now fully integrated. The retailer is now able to manage stock levels more closely ensuring stock is used to best meet customer demand. More automated processes mean that the head office system and the EPOS systems are now fully synchronized with the retailer’s website www.flannelsfashion.com In addition the website has been refreshed with more editable content, which is better for Search Engine Optimisation and also makes it more compelling for customers. There are improved filters to help customers navigate to products more quickly and social networking features encouraging visitors to engage with the website. For repeat visitors the system automatically displays their favourite social networks. Lauren Shanks, e-commerce Manager at Flannels said; “The Eurostop system has enabled us to streamline our operations, ensuring that we manage stock as efficiently as possible, helping us to increase sell through and to capitalise on customer loyalty. The improvements to the head office software has enabled us to offer targeted discounts to customers, and manage orders and returns more effectively. With the Eurostop system Flannels now have a fully integrated multi-channel system with a robust platform from which to expand our business in future. ” Deborah Loh, e-commerce Manager at Eurostop said, “Integration between the different aspects of a multi-channel operation has become increasingly important as retailers look to maximize profits. Managing stock across multiple outlets is a key to ensuring good customer service, fulfilling orders promptly and margins maintained. At Eurostop we understand these dynamics, and work with our clients to ensure that our systems are implemented to best help them meet their business requirements in these challenging times.”
Foundation builds e-commerce business with established retail systems
Award-winning independent fashion and homewares retailer grows business with launch of new website. Foundation, an independent retailer based in Gloucestershire, has chosen Eurostop to design and implement its new online store. Foundation has recently launched its website following the success of its established stores in Stow-on-the-Wold and Cheltenham. Foundation sells a selection of ‘hand-picked’ clothes, homewares and accessories, with an emphasis is on style, wearability and providing excellent customer service. The company expects its new e-commerce site to match the turnover of one of its stores within a year. The retailer is already using e-rmis and e-pos to manage stock across both its stores. Integrating e-commerce with the current system enables orders to be fulfilled from one central pool of stock, reducing wastage. Future plans also include further digital marketing campaigns using social media – Twitter and Facebook – to encourage more people to visit the site. James Wiseman, co-founder of Foundation said; “We have used Eurostop’s e-rmis and e-pos systems for over five years and their expertise in the retail fashion industry has been invaluable. The big thing for us was that we wanted to have a fully integrated system that could support our stores and our new e-commerce site – choosing Eurostop meant that we could achieve this with just one supplier. “We expect our e-commerce sales to grow exponentially over the next three years – and to match the turnover of one of our stores easily within twelve months. In past years we have been successful in picking up awards for the business from Drapers – now our ambition is to be e-tailer of the year.”