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Pure Fashions selects Eurostop for new store in Manchester
Latest EPOS and retail management functionality improves stock control and boosts customer service for independent UK retailer London-based Pure Fashions, the independent scarf and jewellery supplier that boasts the biggest online collection of scarves in the UK, has purchased Eurostop’s e-rmis and e-pos retail systems to support the company’s new store opening in Manchester. Pure Fashions has selected Eurostop’s e-rmis suite of head office management applications and e-pos electronic point-of-sale solution to effectively manage stock, track the most popular items and so deliver an enhanced, more tailored service to customers in the region. Pure Fashions turned to Eurostop for a highly flexible, automated solution that could support the company’s steady business growth, in particular the launch of new retail outlets in different parts of the country. Ying Walsh, Director of Pure Fashions, commented, “Eurostop’s proven and unrivalled expertise in the fashion industry gave us the confidence we needed to invest in new technology. We are relying on their complete range of flexible yet highly integrated systems to automate our processes, drive efficiencies and over time, link our head office with the rest of the business from one, single, easy-to-use platform.” Pure Fashions anticipates that the biggest benefit of using Eurostop will be its ability to identify the best-selling items in the Manchester store, enabling it to focus on the most popular brands. This valuable trend analysis will have the additional advantage of capturing important data that empowers staff to deliver the products that their local customers actually want. Phillip Moylan, Sales and Marketing Manager at Eurostop added, “Independent retailers like Pure Fashions want to know that their new ventures are going to succeed from day one. Our systems give them the analysis they need to sell the right products at the right time.” For Pure Fashions, Eurostop’s high level of customer service and reliable, rapid response to queries and issues count among their greatest strengths. Despite having only recently installed the Eurostop system, the company already has plans to expand the new implementation in the near future.
Cambridge Satchel Company selects Eurostop to support growing retail operations
Iconic British handbag brand empowers retail operations with Eurostop Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has been selected by the Cambridge Satchel Company to supply EPOS, stock management and head office solutions for its growing retail arm. Eurostop’s e-pos has been installed at the brand’s stores in Covent Garden and Rose Crescent in Cambridge. e-rmis has been installed at the retailer’s head office where as well as capturing sales data, it will be used to manage stock, enabling the stores call down allocated stock from the factory as required to meet customer demand. Having started its first retail outlet as a pop-up store in Covent Garden just before Christmas 2012, the experiment was such a success that the Cambridge Satchel Company decided to keep the lease. This meant that the retailer needed a more permanent retail management information management system. Eurostop’s e-rmis and e-pos came highly recommended supported by a long track record and experience within the fashion sector. Chloe King, IT Manager?? at Cambridge Satchel Company explained; “Eurostop compared extremely well against the other systems we looked at. Its comprehensive back office functionality makes it so much more than just an EPOS system – exactly what we were looking for in our new system. Eurostop provides us with clear visibility of how products are performing, enabling us to take better and more informed business decisions.” Ms King continued; “As we look to open more stores and expand our retail operations, so Eurostop will provide the systems to support and manage that growth.” Cambridge Satchel Company is currently working with Eurostop to implement the Givex Gift Card which is fully integrated with the Eurostop system. Phillip Moylan, Sales & Marketing Manager at Eurostop commented; “At Eurostop we concentrate on making our systems highly functional and yet easy to use. Smaller retailers are able to get up and running with the system quickly, confident that the system will then grow with them as their business expands. ”
Pavers Shoes gets sole foothold in India with support from Eurostop
York footwear company with over 100 UK stores plans expansion of 120 additional stores and 350 concessions internationally using systems from Eurostop Pavers Shoes has become the first foreign single-brand retailer to set up wholly owned stores in India. Pavers Shoes uses Eurostop’s Head Office retail management system e-rmis to manage live sales and stocks linked to its ecommerce business shoe-shop.com and Eurostop’s e-pos across its 100 UK stores. Pavers England, a joint venture with Foresight Group, plans expansion in India of its existing 70 department store concessions, opening 120 new retail stores and a further 280 concessions over the next two years. The proposal was approved following the Indian government’s decision to ease restriction on foreign retailers owning more than 51% of their shops. Currently Pavers Shoes pools its stock across its website and stores, with prices the same for all outlets. Stock levels are managed on the website using Eurostop’s system and visitors to the online store only see those items that are in stock. In addition, Paver’s Area Managers have web based access to the central database for sales details, helping them monitor branch performance. This enables them to compare the performance of the branches and take remedial action if required, moving best sellers to meet local customer preferences and demand. Stuart Paver, Managing Director of Pavers said; “We are very proud to be the first company in the world to receive the Indian Government’s agreement to own 100% of its own retail stores in India. Our investment in Eurostop’s systems over ten years ago has supported our fast growth both in the UK and now with our International business. We are delighted to be trail blazing a path in what will be the most dynamic retail market in the world over the next decade.” Phillip Moylan, Sales & Marketing Manager at Eurostop said; “Eurostop’s systems underpin the foundations for a successful retail business. By capturing sales at till point and providing up to the minute stock records, retailers can analyse sales data and react quickly to customer demand. Maintaining cost efficient stock levels and using data to support business decisions ensures a profitable bottom line that can sustain business growth.”
Overland Shoes invests in Eurostop for pan-European urban footwear business
Latest e-cubes functionality boosts sales and customer loyalty for premium G-Star RAW Footwear brand in Belgium, France, Germany, Holland and Spain Overland Shoes, which markets premium urban footwear brand G-Star RAW at outlet stores across Europe in Belgium, France, Holland and Spain, has purchased Eurostop’s e-cubes data mining module to identify best-sellers and introduce tailored promotions that boost sales and customer loyalty. Overland’s latest investment in Eurostop follows the company’s successful implementation of e-rmis and e-pos retail systems in 2011 when the company first launched the G-Star RAW footwear outlet business in Europe. During that time, Overland Shoes has created a single, integrated retail management solution that links seamlessly with the organisation’s STYLEman wholesale distribution system to track and replenish stock quickly and ensure tight control of more than 400 styles and sizes across Europe. Overland Shoes first turned to Eurostop two years ago for a highly versatile solution that could support the company’s ambitious growth plans. Richard Thompson, Merchandise Manager of Overland Shoes, said, “We looked at a lot of retail systems but Eurostop’s proven and unrivalled expertise in the clothing and footwear market really clinched the deal. They came highly recommended and their easy-to-use technology offered the flexibility and superior functionality we needed to handle the language aspects of running a truly pan-European business. This winning combination inspired us with confidence, promising a quick return on investment.” Overland Shoes originally installed Eurostop’s e-rmis head office management and e-pos retail systems to handle stock inventory and capture sales of the newly launched G-Star RAW footwear at two outlet stores in Holland and Germany. Since first deploying Eurostop, Overland Shoes has tightened up its stock control processes, expanding the original implementation to six major outlet stores in Belgium, France, Holland and Spain with plans to support two more stores when they open next year. One of the biggest benefits of using Eurostop is its ‘one-stop-shop’ approach enabling Overland to view, store and execute all stock control, inventory and replenishment information and activities from a single, integrated system. Users also cite visibility and transparency as additional advantages. Most recently, Overland has purchased e-cubes, Eurostop’s data mining module to interrogate and report on sales and customer data at all outlets, a particular bonus for an industry where preferences for footwear often vary from country to country. Richard Thompson continued, “e-cubes gives us the hard data we need to make informed commercial decisions. We know which lines are selling well at different stores and can quickly move stock around to meet the style demands of different cultures. Extremely easy to use, we can quickly introduce carefully tailored promotions and special offers that help us boost sales and foster customer loyalty in a way that just wasn’t possible before Eurostop.” Phillip Moylan, Sales and Marketing Manager at Eurostop concluded, “Dynamic companies like Overland Shoes and G-Star want access to meaningful information that spots the hot sellers and gives customers exactly what they want. Eurostop understands the challenges that international organisations face during times of rapid expansion, helping them deploy web-based retail management technology that is easy to use, fully automated and vastly scalable.”
Eurostop stock management supports Amy Childs’ new fashion and beauty website
Leading tabloid and paparazzi favourite launches clothing and beauty ranges online supported by Eurostop Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has announced that Dolly Diamonds, the holding company for Amy Childs and Celebrity Fashion Clothing has chosen its e-rmis head office/stock management system to support the newly launched Amy Childs’ official website. Reality TOWIE star Amy Childs, now a leading tabloid and paparazzi favourite and TV presenter since leaving the TV hit show, has launched a clothing range and beauty products all of which can be purchased on the website, as well as being available in her beauty salon and boutique shop in Essex. Dolly Diamonds selected Eurostop’s system for its proven abilities to manage stock in a fast moving environment, for its comprehensive reporting facilities and specialist retail expertise. According to Dionne Dixon, Business Manager at Dolly Diamonds; “I knew from my experience in retail that Eurostop could provide the specialist expertise that we needed and over the past few years they have taken the system to a new level. Their knowledge means that the system really meets the needs of the retailer.” The company is using the reporting functionality within the Eurostop system to manage sales of stock, monitoring seasonal trends and popular lines, sizes and colours to support buying decisions. The company also plans to use customer sales information to identify preference and tailor promotions for customer loyalty programmes. “We have been impressed with the Eurostop system so far, it is ideal for our requirements and as our business expands we know that the Eurostop system will grow with us,” added Dixon. Phillip Moylan, Sales & Marketing Manager at Eurostop commented; “Eurostop’s systems have been continually developed to enable e-retailers to support and grow online sales. The internet is now a faster, more dynamic marketplace for retailers. Our systems deliver the tools and the sales data to help them manage their online business and react to customer demand swiftly and profitably.”
Eurostop opens new office in Xiamen – Expansion signals continued commitment to high growth retail market in China
Eurostop, a leading supplier of retail management and EPOS solutions for the Fashion, Footwear and General Merchandise sectors, has opened a new office in Xiamen, a major city on the southeast coast of the People’s Republic of China. The opening of brand new premises will provide sales, support and product development throughout the Fujian province. It follows the success of the company’s Shanghai operations which has resulted in Eurostop winning high-profile customers in the region including Charles and Keith, ERKE, Satchi, Macalline and Yalu. The deal with international sports brand ERKE alone saw Eurostop systems deployed in 7,000 outlets across China in just four months. Hew Poh Yin, who heads up Eurostop’s new office in Xiamen, commented, “Our new office is strategically located in the district where some of China’s largest retailers are headquartered. Eurostop’s Xiamen operation will serve local retailers and the growing demand for luxury goods from an increasingly prosperous Chinese population.” According to the National Bureau of Statistics of China, the growth rate of GDP in the region was 7.6% in the first half of 2013. Industry experts also claim that Chinese individuals whose personal assets exceed $2 million have yet to spend their money on luxury goods and services. Richard Loh, Managing Director of Eurostop, concluded, “China represents a very ebullient market in an otherwise sluggish retail sector. Growth in the region has been truly explosive and is set to continue even further. Now more than ever, retailers need fully automated systems that facilitate their stock control processes and capture accurate, meaningful sales data to create powerful promotional campaigns that drive new revenues. Our office in Xiamen underlines our continued commitment to China by offering retailers in the region a strong, local support network backed up by the latest technology.”
Eurostop publishes Step by Step guide to Omni Channel Retailing
Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has published a white paper outlining a Step by Step approach to implementing omni-channel retailing. While some retailers will attempt the ‘big bang’ approach, this will not suit every retailer or every budget. This white paper sets out an alternative. The key to a successful omni-channel implementation, which is explored in the paper, is to take a platform approach to retail systems. This avoids the integration issues that have dogged many multi-channel retail projects and ensures that each element of the system works perfectly with every other element. Fully integrated systems provide a better shopping experience for customers, which boosts sales. It also saves time and ensures integrity of data allowing the retailer to take decisions across all business departments, confident in the knowledge that they have all the available facts to support that decision. By selecting a vendor that can supply an end-to-end solution, mid-sized and independent retailers can choose the functionality they need, and add to the system over time as their business expands. Good omni-channel solutions come with a variety of implementation options, including in-house, and hosted/managed, or cloud. So as well as taking a Step by Step approach, retailers can also avoid upfront expenditure on additional hardware/servers to run the systems, instead opting for a managed/hosted solution where the system is managed and maintained off site with all updates to the system happening automatically. For a copy of the white paper: Omni-Channel Retail – Step by Step please contact Andreina West: 01491 639500, [email protected]
Eurostop launches new Windows 8 omni-channel version of its e-pos system
Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has launched the latest Microsoft Windows 8 omni-channel version of its e-pos system. Eurostop e-pos can be used for standalone shops, concessions and franchises and can easily be integrated with the e-rmis head office system for larger users. The latest version, which is expected to be the first e-pos solution available on the new Microsoft platform, has been designed with a Windows 8 look and feel, with icons that can be adjusted on the display to suit the user. The new Eurostop e pos has been optimised to run on hand held devices including tablets and smartphones. The new Windows 8 e-pos is written in .net which reduces development time and the epos software is also available on tablet and smartphone devices. The software is not just feature rich; it is also easier and more intuitive for staff to use. Reducing the requirement for training, and utilises mobile technology such as voice activation, making reporting for managers much quicker. The latest release will run alongside current versions of e-rmis in a mixed environment ie Windows 7, Windows 8 and provides a flexible and risk free upgrade path for existing customers. Phillip Moylan, Sales & Marketing Manager at Eurostop commented; “At Eurostop we continually strive to improve our systems to make it easier for retailers to run their businesses. This latest version of e-pos will bring the latest look and feel to the till point, reflecting the trends in new hand held and tablet technologies and making it easier to use. Linked to our other business systems it will assist retailers to better serve customers, increasing sales and profitability.”
Live from the RBTE: Eurostop partners with Tax Free Worldwide to deliver fully integrated Tax Free transactions
Eurostop customers set to boost sales as they offer tax free shopping for overseas visitors. Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has partnered with Tax Free Worldwide to provide fully integrated processing of tax free transactions for eligible customers. Using the retailer’s existing POS system, the system calculates the refund, processes the transaction quickly, and reduces paperwork. This makes tax free shopping much easier for both the customer and the retailer, ultimately increasing sales potential. The new system is able to recognise the nationality of the shopper from the credit card and apply the appropriate rules accordingly. It automatically calculates the VAT, the refund due, and the administration fee, and details the SKU/product information on the Tax Refund form. Additionally, the form can be printed with the Retailer’s logo, so boosting brand awareness. Cash purchases can also be processed tax free for eligible customers. Details of all transactions are available for comprehensive reporting allowing the Retailer to see tax free sales revenue and nationality of shopper by store, month and year. They can analyse the sales data for example by number of transactions, average amount per transaction, highest purchase amount, and many other criteria. Reports can be generated automatically and circulated to appropriate staff electronically. Raoul Defant, Group Marketing Manager at Tax Free Worldwide said; “Tax Free Worldwide helps retailers simplify and enhance their business by implementing an easy to use refund system that reduces paperwork and speeds up processes.
Eurostop invites you to the Retail Business Technology Expo 2013
On the 12th & 13th of March we would like to invite you to visit Eurostop at stand no. 442 in Earls Court 2 (free entry) where we will be showcasing our latest solutions. Eurostop’s Head Office based software e-rmis allows the retailer to have visibility and control of stock from a central point. e-rmis holds sales and stock history by week and allows Product and Store Management, Grading, Warehouse Management, Purchase Orders, Price Management, Auto Replenishment and includes a large suite of reports. e-rmis stock control software has also been interfaced into many ERP, Financial, Mail Order and E-commerce systems. We will be launching three brand new Eurostop solutions; m-commerce, m-pos, and our latest Windows 8 style version of our market leading e-pos system. The m-commerce solution is a natural extension to our e-commerce offering. Ensuring that your customers receive the same high quality shopping experience, no matter what device they use to shop. With m-commerce, you will be given a site that responds to the characteristics of any mobile device, with all of the advanced content and stock management functionality of the original e-commerce solution. m-pos is an effective solution for retailers as this tablet based solution does not use up as much space as a traditional till and can be used in shop environments where space is at a premium. Features include live stock and sales enquiry, live inter-branch transfers, live customer loyalty, goods in, receipt search, ticket printing etc. Eurostop’s intelligent and versatile e-pos system resides on a Microsoft Windows platform and is therefore constantly updated with a new range of features. Eurostop also provide unrivaled software and hardware support 364 days of the year. If you are interested and would like some more information please contact [email protected] or visit retailbusinesstechnologyexpo.com.