Worldwide control of your e-pos estate from your e-manager dashboard

We are delighted to announce the release of our new product e-manager. This new software sits between your ERP system and your EPOS solution enabling synchronisation of product and pricing data. e-manager enables retailers of any size or geography to benefit from the specialist nature of our EPOS solution while using their own ERP system. At the same time, you are able to use e-manager to build resilience and scale-out into your systems as store level data can be held across one or multiple server farms. Available in the cloud, in-house or at a third party hosting site, e-manager can be deployed as a single, remote, small footprint database. For larger organisations, multiple copies can be deployed, where each instance holds a subset of data, controlling a specific range of stores. These become networked in a server farm; synchronising and managing store level data in a pyramid fashion to ensure maximum availability. e-manager also comes with a comprehensive configuration dashboard that provides essential information and tools to remote IT teams. It allows monitoring of the online status of your e-pos estate, and also controls when new operating parameters are to be transmitted across the whole estate, an international or local region or to individual terminals within a store. Also driving the e-commerce platform, e-manager ensures that multiple product codes remain identical across Omni-channel points and store servers. Find out more

Help for Heroes Trading integrates well at Debenhams thanks to Eurostop

Product, pricing and stock control integration capabilities are key for new concessions Help for Heroes Trading Limited has opened three concessions at Debenhams stores in Southampton, Basildon and Gloucester, supported by systems from Eurostop.  Help for Heroes has integrated its Eurostop e-rmis retail management solution with the Debenhams in-house POS and stock control systems, making trading much easier. Effective two-way communication processes ensure that a single platform for accurate product, pricing and stock information exists across Help for Heroes’ own standalone stores and concessions. The Help for Heroes stores, which are run by a combination of salaried retail staff and passionate volunteers, sell over 350 branded product lines. Their aim is to raise money as well as increase awareness about the Help for Heroes charity across the UK. Helen Beebe, Managing Director of Help for Heroes Trading commented; “The Eurostop system supports a fully functional retail operation. We’ve seen tangible benefits, particularly with the e-rmis and warehouse management system which has significantly improved the level of our sales and stock information. Opening concessions in leading Debenhams locations is very exciting for us and having the technology to support this ensures that we are able to maximise the opportunity with streamlined stock management.” Help for Heroes product, stock and pricing information is uploaded directly from Eurostop to the Debenhams system and presented as available items in the Debenhams in-house POS software. Sales are rung through the Debenhams till-points in store and sales data is sent back to the Eurostop system in a two way integration that ensures data integrity across all Help for Heroes’ operations. Phillip Moylan, Sales and Marketing Manager at Eurostop added, “We’re thrilled that our systems are making such a difference at this wonderful organisation. While accurate information, instant reporting features and integration capabilities are very important for all retailers, Help for Heroes Trading has benefited from the ability to react to new opportunities quickly and efficiently. Concessions in key locations with a leading retailer like Debenhams will ensure that Help for Heroes is able to increase its profile and raise funds to provide much needed services for our brave servicemen and women.”

Award winning, premium fashion retailer Jules B invests in Eurostop’s retail and fulfilment solutions

Seamless, transparent fulfilment across stores and warehouse ensures responsive customer service online Eurostop, the leading supplier to the fashion, footwear and lifestyle sectors has announced that Jules B, the premium fashion retailer with stores across the North of England has selected Eurostop’s fully integrated suite of retail management solutions for its head office, EPOS and fulfilment. Jules B has implemented Eurostop’s e-fulfilment module to process online orders for its fashion and designer collections from its warehouse and prestigious stores based in Newcastle upon Tyne, the Lake District and North Yorkshire. Eurostop’s e-rmis and e-pos solutions are used at Jules B’s head office and in stores, while its e-fulfilment module underpins the retailer’s stock management, identifying where stock is obtained to fulfil online customer orders. The system decides if the order is fulfilled either from the branch stock or warehouse based on different criteria set at Head Office. Jules B benefits from having a view of its live stock position in the warehouse and shops to efficiently fulfil web orders and optimise stock turnover. Staff can see at any point where the order is in the fulfilment process, enabling Jules B to provide an efficient and responsive customer service, while offering the full range of its designer collections from its stores to customers worldwide. Tom Jeffrey, Head of E-commerce at Jules B explained; “At Jules B we believe that the experience of purchasing online should be as enjoyable and indulgent as shopping in one of our stores. Our investment in Eurostop’s system enables us to process and track orders and know exactly what point the order has reached, which in turn enables us to provide a seamless customer service, just as if in the stores themselves.” Philip Moylan, Sales and Marketing Manager at Eurostop said; “Jules B prides itself on customer service in store and online and has developed a functional, friendly and easy to use website that is easily navigated. Regular changes ensure that the ‘shop window’ is refreshed in the same way as traditional store fronts. This, along with a powerful back end functionality provided by Eurostop’s solution ensures that stock levels are optimised for the profitability of the business, while still ensuring a quality customer experience.”

Eurostop signs up eight retail customers in Singapore region in just two months

Latest two fashion retailers in Far East shopping mecca choose Eurostop’s retail management systems following six customer systems recently rolled out Eurostop, a leading supplier of retail management solutions to the fashion, apparel and lifestyle sectors has signed up eight new customers in the Singapore region in the last few months. The latest two established retailers to select Eurostop are Spirit Sports and The Face Shop for its two brands VDL and Belif  (hair and beauty products). Six other recently signed customers have already rolled out Eurostop’s e‑rmis suite of head office management applications and e-pos electronic point-of-sale solution. Amongst others they include Asia Square, a centre for dining, lifestyle and services (www.asia-square.com), Camoflage, Sunday 2000 (www.facebook.com/pages/Sunday-2000) and Party Mama Shop (https://www.facebook.com/partymamashoppteltd). Eurostop’s announcement of new customers underlines the company’s investment in the region and commitment to both smaller independent specialists as well as larger retail groups with multiple outlets. Its e-rmis head office system supports stock control across stores and e-commerce systems, and includes merchandising, promotions, replenishment and reporting functions. The Windows 8 e-pos has icons that can be adjusted on the display to suit the user, making it easier and more intuitive for staff to use, reducing the requirement for training. It has also been optimised to run on hand held devices including tablets and smartphones. Eurostop has recently released the latest Windows 8 omni-channel and multi-lingual version of its e-pos Touch system. Richard Loh, Managing Director of Eurostop, said; “Singapore is renowned for being a fashion shopping mecca, offering a wide variety of shops from independent specialists to the large multi-channel retailers. We have seen rapid adoption of our Eurostop retail system in many different independent retailers and are delighted that we have been able to supply systems that support merchandisers’ retail management operations freeing them to concentrate on their customers and maximise sales. We have recently expanded our operations and moved into bigger offices that will enable us to continue to support our customers with dedicated local service.” On 5 March Eurostop Singapore Pte Ltd moved to prestigious new offices; 10 Ubi Crescent #04-44, Ubi Techpark Singapore 408564 The new phone number is: +65 6561 1411

Brand new retail venture at St Pancras International selects Eurostop

Efficient retail management solution supports the launch of St Pancras Chambers Collection at London’s iconic railway terminus St Pancras Chambers Collection, the brainchild of the owner developers who transformed the Grade I* listed Victorian St Pancras Chambers into a 5-star luxury hotel and apartments, has selected Eurostop retail management solutions to support its new retail venture.  St Pancras Chambers Collection has launched an exclusive range of gifts which will be available for purchase to train travellers after passport control at St Pancras International. St Pancras Chambers Collection is using Eurostop’s e-pos system and e‑rmis suite of head office management applications to automate and facilitate its stock control processes. It is estimated that up to one million visitors per week travel through St Pancras International, 25% coming for reasons other than travel.  With 90,000 sqft of retail space, London’s best connected and greatest railway interchange hub offers an excellent retail experience in modern, attractive surroundings. According to Mr Thang Vo-Ta, Director of St Pancras Chambers Collection, “St Pancras International presents a powerful business proposition for new retail venture like ourselves seeking to capitalise on the huge footfall coming into the station premises.  Having a robust retail management framework is critical to our success.  We believe that Eurostop’s excellent reputation in the high-end specialist retail sector, combined with proven technology that offers the latest functionality in one, simple to use package, will support our first step into retail from day one.” Phillip Moylan, Sales and Marketing Manager at Eurostop added, “New businesses such as St Pancras Chambers Collection need all the support they can get to stand out from the crowd and flourish in today’s competitive retail market.  Our single, integrated retail management platform will automate and streamline their back-office processes, giving them the freedom to focus their efforts 100% on providing exceptional customer service that boosts sales and delivers a healthy bottom line.”

RBTE Speak Interview 2014

Cambridge Satchel Company selects Eurostop for retail management information systems

Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has been selected by the Cambridge Satchel Company to supply EPOS, stock management and head office solutions for its growing retail arm. Eurostop’s e-pos has been installed at the brand’s stores in London’s Covent Garden and Rose Crescent in Cambridge. e-rmis has been installed at the retailer’s head office where as well as capturing sales data, it will be used to manage stock, enabling the stores to call down allocated stock from the factory as required to meet customer demand. In December 2012, The Cambridge Satchel Company opened its first retail store, in London’s Covent Garden. This meant that the retailer needed a permanent retail management information system.  Eurostop’s e-rmis and e-pos came highly recommended supported by a long track record and experience within the fashion sector. Chloe King, IT Manager at Cambridge Satchel Company explained; “Eurostop compared very well against the other systems we looked at. Its comprehensive back office functionality makes it so much more than just an EPOS system – exactly what we were looking for in our new system. Eurostop provides us with clear visibility of how products are performing, enabling us to take better and more informed business decisions.” The Cambridge Satchel Company is currently working with Eurostop to implement the Givex Gift Card which is fully integrated with the Eurostop system. Phillip Moylan, Sales & Marketing Manager at Eurostop commented; “At Eurostop we concentrate on making our systems highly functional and yet easy to use.  Smaller retailers are able to get up and running with the system quickly, confident that the system will then grow with them as their business expands. ”

Aquascutum selects new management and EPoS system

Inventor of the classic Trench Coat selects new retail IT systems to integrate with wholesale, store concession and online operations Luxury clothing brand Aquascutum, famous for inventing the first waterproof fabric and designing the trench coat, has selected new retail management and electronic point-of-sale (EPoS) software from specialist provider Eurostop. Aquascutum changed their business systems after they were sold by the Jaeger Group and will use the Eurostop management and EPoS systems for its six standalone stores, its concessions in John Lewis and House of Fraser and for managing stock for its online store. Speedy integration requirements Bob Gurney, IT consultant at Aquascutum, said: “We needed an off-the-shelf package that we could implement quickly and easily and that would integrate with our STYLEman product development and wholesale system. Eurostop has a good reputation within the market and were able to provide us with a system that matched our immediate requirements and had the ability to support future growth.” The Eurostop retail systems are integrated with both the STYLEman wholesale management system and the retailer’s e-commerce system. This ensures that Aquascutum can manage all their business processes for the different channels within Eurostop. The live sales and stocks give accurate visibility of branch performance and merchandisers can quickly react to market trends. Adding reporting capabilities Aquascutum will also be using Eurostop eCubes data mining and reporting facility. The e-cubes are a reporting tool that will allow the head office team at Aquascutum to interrogate operational system data and compile bespoke reports, including weekly sales, stock and intake (WSSI). Phillip Moylan, sales and marketing manager at Eurostop, addded: “We strive to ensure that our system is quick to deploy and easy to use, enabling new shops to be up and trading fast. This is a key consideration, as Aquascutum has opened a new store on Great Marlborough Street and is looking for other store locations to expand its retail presence in the near future.” http://www.retailtechnology.co.uk/news/5151/aquascutum-selects-new-management-and-epos-system/

Omni-channel & multi-lingual e-pos touch system at RBTE 2014

We are delighted to present the latest offering of our omni-channel and multi-lingual e-pos touch system at RBTE 2014. Eurostop e-pos Touch software can be used for standalone shops, concessions and franchises and can easily be integrated with the e-rmis head office system for larger users. The latest version is multi-lingual and designed with a Microsoft Windows 8 look and feel, with adjustable icons on the display to suit the user. The new Eurostop e-pos Touch software has been optimised to run on a range of hand held devices including tablets and smartphones. e-pos Touch software is available on fixed tills, tablet and smartphone devices, with a special version for mobile phone retailers that handles IMEI codes. The software is easier and more intuitive for staff to use, reducing the requirement for training, and utilises mobile technology such as voice activation, making reporting for managers much quicker. The new release will run alongside current versions of e-rmis in a mixed environment (Windows 7, Windows 8) and provides a flexible, risk free upgrade path for existing customers. Phillip Moylan, Sales & Marketing Manager at Eurostop commented; “We are looking forward to being at RBTE 2014, expected to be the largest gathering of the retail industry in Europe, with thousands of visitors. It will give us the opportunity to meet with customers and demonstrate our new e-pos Touch software that is easier to use and brings the latest look and feel to the till point, reflecting the trends in new hand held and tablet technologies. Linked to our other business systems it will assist retailers to better serve customers, increasing sales and profitability.” As seen in http://www.retailtechnologyreview.com/ http://www.fibre2fashion.com/

Come & see us at stand number 442 at the Retail Business Technology Expo 2014

Visit our stand 442 on Tuesday 11th and Wednesday 12th of March 2014 at the Earls Court Exhibition Centre. Eurostop is a one-stop shop for all your retailing needs. Eurostop Stock Control systems have been developed by retailers and are both logical and methodical as they mirror traditional merchandise flow processes. The result being a user friendly, comprehensive system that will manage and report upon your business with accuracy and efficiency. If you are interested in a demo of our stock control, POS & e-commerce systems get in touch today. Email [email protected] to reserve an appointment. Stand 442 Retail Business Technology Exhibition 11-12 March 2014 Earls Court, London UK