Eurostop adds mobile vouchers capability

Eurostop, a provider of solutions for fashion, footwear and lifestyle, has announced a new partnership with Eagle Eye, a leader in delivering mobile coupons and gift vouchers worldwide. Eurostop is to integrate Eagle Eye’s patented technology with its e-pos solution, enabling a service allowing retailers to redeem in store mobile promotional coupons or gift vouchers that have been sent to customers’ phones. The solution can then provide retailers with real-time customer sales data and a cost effective way to increase customer loyalty. Stephen Rothwell, CEO of Eagle Eye commented; “Consumers are now doing – and expecting – more from their phones, including promotions, offers and vouchers for their favourite retailers. This partnership will enable the retailers that Eurostop service to engage with their customers via the mobile device driving more sales, improve the customer experience and remove fraud from the digital vouchers market. Phillip Moylan, Sales & Marketing Manager at Eurostop said; “The integration of Eagle Eye’s leading technology with our retail solution enables us to provide retailers with a system that can dramatically improve their business. It provides a cost effective tool using smartphone technology that enables them to reward customers or boost sales with special offers that are very easy and quick to process. “Our focus is on providing retailers with solutions to help them run their business profitably. Customers are increasingly looking for best value – being able to react quickly with targeted offers and promotions helps to maximise sales and keep customers coming back.” Customers may receive mobile coupons directly or by responding to an advertisement or email. They are sent a unique PIN code to their mobile phone that they use at the till point when paying for their goods. They can also purchase gift vouchers online for friends. Recipients of the gift receive a text with a PIN code that deducts the amount at the till when the sale is processed. Retailers can track redemption of the offers and use the sales data captured to track the success of media campaigns, create new offers and enhance their customer relationship marketing.

Luxury online gift store Gift-Library.com selects Eurostop retail system

Successful online retailer of designer gifts invests in new system to support growing business Luxury online gift store Gift-Library.com has chosen Eurostop’s e-rmis head office system to manage its wide range of products offered on its fast growing website business. Eurostop was selected for its expertise and track record in the fashion retail market place, its ease of use and the functionality that it offers. Gift-Library.com offers a wide range of designer gifts for women and men online that are handpicked by experts, as well as free personal shopping assistance and a luxury gift wrapping service. Gift-Library.com  is using Eurostop’s e‑rmis system to accurately manage its stock – an ever expanding range of items for every special occasion from gifts for children, a new baby or a bar mitzvah. Its unique service brings a carefully selected choice to buyers online, including women’s bags and accessories, jewellery and homeware from designers such as Anya Hindmarch, Celestina, Nina Campbell and Alexandra Von Furstenberg. The men’s range includes a range of gifts, watches, cufflinks and gadgets from Bamford, Geoffrey Parker Games, Tateossian and Vanquish. Louise Rogers from Gift-Library.com commented; “We chose Eurostop because their systems have been designed for the fashion business and their proven expertise in retail gave us the confidence that it was right for us. We now have much better visibility of our sales, which will help us to manage stock levels and increase our profitability.” Phillip Moylan, Sales and Marketing Manager at Eurostop Ltd said; “Gift-Library.com has successfully grown through their experience and expertise in providing customers with a wide choice of products that meet their specific needs.  Keeping a large stock portfolio to meet customer demand without tying up funds unnecessarily requires careful management.  Tracking sales with an effective retail system helps companies make sure they can supply customers while still keeping a close eye on the bottom line.”

Eurostop teams with yReceipts to offer latest Paperless Receipt technology to customers

Lost receipts become a thing of the past for Eurostop clients with yReceipts Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has partnered with yReceipts to provide fully integrated Paperless Receipts for its customers. The new service, which works with any type of till, allows retailers to offer their customers a choice of paper or email receipts. Email receipts enable the retailer to reach out to their customers after the sale, providing marketing information on the receipt based on the item purchased, store shopped in or many other variables. This puts an end to the challenge of lost receipts, so refunds and exchanges are easier. Ben Sherman and Religion are the first Eurostop customers using the new system. Alexander Stegmann Director at yReceipts commented, “The market for paperless or email receipts is well proven. Customers who shop online have for many years received their receipts via email and it is a natural progression to offer this service in retail stores as well. At yReceipts we provide the technology to make this easy and simple for both the retailer and the shopper. We are delighted to be working with a market leader like Eurostop.” Phillip Moylan, Sales & Marketing Manager at Eurostop said, “The convergence of online and mobile with bricks & mortar stores is fast becoming a reality that all retailers need to embrace. Paperless Receipts is a great way for retailers to provide a valuable extra service to their customers, receive instant feedback and build their loyalty programmes, so helping to drive sales. The yReceipts solution is highly innovative yet easy for retailer and customer alike to use. The system is already being used by two of Eurostop’s customers – Ben Sherman and Religion.”

Eurostop’s e-fulfilment streamlines stock management

Eurostop launches intelligent e-fulfilment module to optimise the fulfilment of e-commerce orders for multi-channel retailers. Eurostop, the leading supplier to the fashion, footwear and lifestyle sectors is launching its new module designed to support multi-channel retailers with fulfilment of e-commerce orders. The latest module is included in Eurostop’s fully integrated suite of retail management solutions. e-fulfilment, enables multiple retailers to manage where the stock is obtained for e-commerce customer orders. The system decides if the order is fulfilled either from the branch stock or warehouse based on different criteria set at a position in the Warehouse and Shops to efficiently fulfil web orders and optimise stock turn. The system prioritises each e-commerce order as it arrives, and forms a plan for how to obtain the stock to fulfil the customer order. It either auto generate picks for their warehouse or elect to take the stock from the stores. If the store is chosen, the system automatically alerts the store e-pos system that it has the items requested in stock so that e-commerce orders at prioritised. Some of the business benefits are accurate stock positions for retail and e-commerce, improved turnover and higher levels of service to the customer.

Eurostop teams with Eagle Eye to enable retailers to send customers coupons and gift vouchers to mobiles redeemable in store

Smart retailers capitalise on smartphone marketing and increased demand for money saving vouchers Eurostop, a provider of solutions for fashion, footwear and lifestyle, has announced a new partnership with Eagle Eye, a leader in delivering mobile coupons and gift vouchers worldwide. Eurostop is to integrate Eagle Eye’s patented technology with its e-pos solution, enabling a service allowing retailers to redeem in store mobile promotional coupons or gift vouchers that have been sent to customers’ phones. The solution can then provide retailers with real-time customer sales data and a cost effective way to increase customer loyalty. Stephen Rothwell, CEO of Eagle Eye commented; “Consumers are now doing – and expecting – more from their phones, including promotions, offers and vouchers for their favourite retailers.  This partnership will enable the retailers that Eurostop service to engage with their customers via the mobile device driving more sales, improve the customer experience and remove fraud from the digital vouchers market. Phillip Moylan, Sales & Marketing Manager at Eurostop said; “The integration of Eagle Eye’s leading technology with our retail solution enables us to provide retailers with a system that can dramatically improve their business. It provides a cost effective tool using smartphone technology that enables them to reward customers or boost sales with special offers that are very easy and quick to process. “Our focus is on providing retailers with solutions to help them run their business profitably.  Customers are increasingly looking for best value – being able to react quickly with targeted offers and promotions helps to maximise sales and keep customers coming back.” Customers may receive mobile coupons directly or by responding to an advertisement or email. They are sent a unique PIN code to their mobile phone that they use at the till point when paying for their goods. They can also purchase gift vouchers online for friends. Recipients of the gift receive a text with a PIN code that deducts the amount at the till when the sale is processed. Retailers can track redemption of the offers and use the sales data captured to track the success of media campaigns, create new offers and enhance their customer relationship marketing.

Tessuti designer stores select Eurostop systems

The original independent designer clothing superstore expands business with integrated retail systems Tessuti, the independent superstore for designer clothing, has invested in Eurostop’s retail management systems for its business. Tessuti is using Eurostop’s e-pos and e-rmis systems to manage stock for its four stores based in Cheshire and Manchester, as well as its warehouse and internet sales. The stores sell a wide range of designer clothing for men, Tessuti were the first in the UK to offer designer brands including Armani, Nina Cerruti and Versace in a superstore setting. Tessuti chose Eurostop’s system for its ability to provide more accurate, current sales data that will improve stock management and increase profit margins. Tessuti replaced its incumbent retail system with Eurostop’s e-rmis head office system to manage its retail business with additional interfaces to fulfill internet sales. Matt Munnelly, Finance Manager at Tessuti said; “Eurostop’s systems will make a significant impact on our business. As we expanded, we recognised the need to invest in accurate, robust stock management systems. Philip Moylan, Sales and Marketing Manager at Eurostop added: “Tessuti’s success has been built upon its reputation of stocking an impressive wide range of designer clothing for all. Our systems have been designed to provide flexible solutions that help such retailers manage large numbers of seasonal stock items. Keeping Sell Thru, Turnover and Seasonal Stock at the right levels to meet customer demand, without tying up cash in unsold items is critical to a business’ survival.”

Winter Time wraps up its sales and improves service with Eurostop retail systems

Leading international winter clothing specialist invests in state of the art systems to support global expansion Winter Time, an international winter clothing specialist, has selected Eurostop’s retail management solution to support its twenty four outlets across Singapore and Malaysia. The retailer is using e-rmis to manage its stock more effectively across its stores and staff process all sales using e-pos at the tills. The company is planning to use Eurostop’s franchise solution for its planned expansion into Thailand, Philippines and Indonesia. Winter Time’s new online store will also be developed using by Eurostop’s e-commerce solution . Winter Time selected the Eurostop system for its established reputation in the retail sector and has invested in many of the additional modules that Eurostop offers. Using the promotion module, discounts and product promotions are preset by the head office team and activated when they are current. These are then automatically calculated and included when the transaction is processed, improving customer service and accuracy of sales by ensuring that there are no pricing errors at the till. The head office team also use the data cubes and business intelligence module to monitor stock movements across the stores. Using sales data reports they can identify which products are the hot sellers and the product mixes that are successful in different stores, creating promotions to maximise sales across the outlets. Winter Time is using the Loyalty program both at tillpoint to capture customer information and at head office to monitor customers’ buying patterns and preferences. Promotions and campaigns are targeted at specific customers or groups of customers, encouraging them to buy new ranges or special offers. A spokesperson for Winter Time said; “Eurostop’s retail solutions meet every requirement that we have to support our operations. It gives us tighter control on our stock management, improving our service delivery and cash flow. We can now make informed business decisions based on accurate sales data. “Eurostop are also providing their e-commerce expertise to help us develop an online presence that will build on our stores’ success. It will not only provide a new way for our customers purchase, it will extend our reach to a global market.” Richard Loh, managing director at Eurostop said; “Eurostop’s retail solutions help address the many aspects of business that a successful retailer needs to consider. Winter Time’s investment in an integrated stock management and sales system will pay dividends on the bottom line. It will enable the retailer to support its growing number of outlets with accurate data and stock management. We look forward to working with Winter Time as they expand with new stores and online.”

Retail Technology Publication – Sept/Oct ’11 Issue

Featured Story – Erke Largest sports retailer in China, Erke, rolls out Eurostop in 7,000 outlets lnternational sports apparel company becomes the largest customer of retail lT management and till systems provider Eurostop, rolling out to 7,000 Chinese outlets in just four months

Thursford Collection family theme park invests in Eurostop retail systems

Theme Park invests in state of the art IT for its five themed shops Thursford Collection visitor centre in Thursford near Norfolk has chosen Eurostop systems to manage stock and sales in its five stores. The centre has five themed shops, The Corner Shop selling a range of ladies and children’s fashion and toiletries, The Christmas Shop with toys and decorations, The Stable Shop selling cards, books and pictures, The Pantry, a sweet shop and Fantasyland stocking a range of items. Thursford have selected Eurostop’s e-rmis and e-pos systems to enable its managers to oversee the wide range of stock and for its easy to use Windows-based interface. According to Geraldine Rye, General Manager at Thursford; “The success of our Thursford Collection retail outlets over the last few years has meant a huge increase in the number of stock items that we sell. We chose Eurostop as the best supplier to meet our needs now and to be flexible enough to develop in the future – the e-commerce feature is something that we may consider for our website. “We have seen an increase in demand for our Christmas range in particular and using Eurostop’s systems will enable us to improve management of our stock and consequently improving our profit margins.” Thursford is planning to use the e-rmis head office system to handle its wide stock inventory, enabling it to manage and re-order both the continuity and seasonal merchandise required across the different shops. Phillip Moylan, Sales and Marketing Manager at Eurostop Ltd said; “Thursford Collection is an amazing business that is very customer focused. Our retail systems will aid the management team with making commercial decisions for the business. I am delighted to have them as a customer.”

Eurostop’s innovative new retail management solution has UK debut

Eurostop launches innovative new retail management solution with first customer signed up for 7,000 branches across China New product targets very large retailers and is featured for the first time at Retail Business Technology Expo in London Eurostop, the leading supplier of retail management systems for the fashion, footwear, apparel and lifestyle sectors, has launched e-retail, an innovative new solution designed to address the specific needs of very large retailers in China. e-retail will make its debut in the UK at the Retail Business Technology Expo, on 16th-17th March, at Earls Court in London. Erke, an international sports brand and one of the largest sports retailers in China, has already signed up Eurostop’s e-retail system for its 7,000 outlets across the People’s Republic of China (PRC). The deal makes Erke Eurostop’s largest ever customer. Erke is owned by China Hongxing Sports Limited which is listed on the Singapore Exchange. Erke products have won many awards and accolades across PRC, and are also available in Malaysia and in Europe. Richard Loh, Managing Director of Eurostop commented, “Many of the world’s most high-profile retailers rely on technology to support their complex business environments and help them make effective commercial decisions. Our first-hand knowledge and experience of the industry means we are perfectly positioned to create a range of retail management solutions that combine ease of use with sophisticated functionality. We hope to build on our recent success in China and expand our market share within the UK and European markets as well.”