10 Reasons to Invest in Stock Control: A Checklist

If you own a retail business, one of the best ways to ensure that your stock control and inventory processes are functioning efficiently is by investing in stock control software. Eurostop is one of the top stock control software providers and we’ve offered some insight for you below. What Exactly is Stock Control Software? Stock control software is designed to do a range of things, such as reduce vendor and administrative errors which can lead to stock shrinkage, as well as help you manage the supply chain process, keep track of products and stock, allocate to and replenish your stores, and reduce overall cost. 10 Reasons to Implement Stock Control Software Easy Inventory Tracking: By having a robust system for processing inventory, you can automate processes and reduce errors. A connected system can also streamline processes, speeding up processing of your inventory, so that it is available for quicker selling, making the most of your stock.   A good system will let you record stock in different states e.g. free stock, in transit, quality control, which means that you can easily track your entire inventory accurately, even as it moves across multiple locations. Better Organisation Organising stock in your warehouse can be a challenge. You need a system that can, for example, set bin locations and record exactly where your stock is, for restocking and stocktakes. When you know exactly where your stock is, you can also replenish stores and fulfil online orders as quickly and efficiently as possible, which is critical in an ‘always on’era. Reduces Downtime: With a reliable system, you can let the software do a lot of the work for you, and if you do need assistance a good vendor will have support packages to assist Control of Sales Processing: By setting up products, prices, promotions and markdowns in your central system, you can control and regulate selling. If you have a connected POS estate, sales can be process quickly and correctly at Point of Sale, avoiding manual errors as store staff process sales. Barcoded systems ensure that every item can be identified accurately, avoiding staff having to process sales against a generic SKU code, which leads to stock inaccuracies. Improved Accuracy: Stock data should be real-time, so automated systems are essential for maintaining accurate data. They reduce manual errors, and there is no delay in waiting for paperwork to be processed which can lead to further temporary inaccuracies and subsequent challenges.  They can also allow you to report and analyse past sales performance, which enables you to forecast with better accuracy for re-ordering. Avoid Overstocking: Stock inventory software lets you review your inventory to see what’s selling best and avoid being left with surplus stock at the end of a season. Overstocking results in money that could be used elsewhere being tied up in redundant stock, with the added challenging of having to find space for the stock surplus. Identify Shrinkage: Your stock control software should allow you to perform annual as well as perpetual stock takes. If there is shrinkage (a discrepancy between physical stock and recorded stock counts), you should be able to record this and report.  By analysing these findings, it allows retailers to keep on top of sources of shrinkage and remedy the situation as quickly as possible, before costs escalate. Grow Your Business: See what works and track your progress, finding areas where you can grow your business by analyzing different data and trends. This is only possible if you have accurate stock data and sales figures. It’s much easier to monitor performance against targets if you have the correct data. Improved Sales: Replenish your warehouse and allocate to your stores according to demand to maximize sales. A retailer may want to allocate to different stores depending for example on footfall, or demographic. Maintaining optimal levels of stock and ordering the correct stock to meet market trends allows a retail business to maximize sales. With stock control software, your customers will always have what they want available in the store, this improves your customer relationships and sales services. Secure systems: In addition, a stock control system can help control against unauthorized use. User logins and role based permissions ensure that only properly trained and authorised retail staff can perform certain actions.  In addition,  if you are holding customer data then security features that facilitate your role as a data controller (GDPR 2018)  are also vital. Contact Eurostop for stock control software and inventory solutions today! If you want to get a handle on your processes and ensure the very best in-store or online experience for all of your customers, the team of experts from Eurostop would love to hear from you. You can contact us online today for a FREE DEMO or call +44 (0) 20 8991 2700. In addition to our inventory control solutions, we also specialise in retail POS systems, mobile POS solutions, tenant management systems, and much more, so get in touch today!

What You Should Look for In A Retail EPOS Software Package

Is it time to update your point-of-sale software? Modern retail EPOS software offers numerous advantages that weren’t available just a few years before.  In particular, today’s retail EPOS systems are going to be beneficial to businesses looking to embrace digital transformation and move towards a data-based approach to their work. Here are some of the features you should look for in a new EPOS system – and the benefits they could bring you. Four Features to Consider When You Upgrade Your Retail EPOS Software Multi-Channel Retailing and Single View of Stock Chances are that in the modern world, you don’t do all your sales face-to-face.  Most retail brands today host online sales channels as well – and their EPOS system should be compatible with this multichannel approach!  A good EPOS software package can integrate with your e-tail software.  This doesn’t merely help you track stock across your entire business, it also offers numerous potential customer benefits, such as connected customer experiences like collect in store options. Compatibility with Your Payment Processor(s) The world of payment options has expanded drastically in the past few years – has your old EPOS system been able to keep up?  With different types of digital transactions, contactless payments, even digital currency like Bitcoin, there are a lot of new ways you can make it more convenient for your customers to spend.  Supporting more payment choices will bring in more customers who appreciate flexible options that are suit them. How Handheld Devices Are Utilized Some EPOS software supports the use of handheld devices, like smartphones and tablets for taking payment.   Other solutions have their own dedicated hardware, which can require additional investment, but often pays off in terms of reliability, fit for purpose and durability.  For example an all in one scanning and payment device will ensure that you are able to scan barcodes quickly, every time, and not have to worry about wireless connection to additional devices. Strong Customer Service Don’t only look at the hardware and software features, also look at the vendor.  You may have a need to call tech support for your EPOS, and the vendor should be able to offer full support during your local store hours.  You don’t want to be left hanging if the customer has a problem, and you don’t know how to resolve it. Embrace Modern Retail EPOS Software with Eurostop Eurostop is one of the most-trusted EPOS system vendors in the world, with options to fit businesses of any size and budget.  Contact us to discuss your needs!

Planning for the future of retail after COVID-19

The COVID-19 Pandemic has affected each and every one of us in all aspects of our daily lives, and it’s created a paradigm shift in how we have adapted to protect the NHS and save lives, while still maintaining some ‘sense of normality’, if that is what you can call it. Luckily, in the digital age, we have a host of ever developing technology at our disposal to assist and transform according to the current challenge facing us today. Along with concerns over the health of every individual, we have the added challenge of how this is all affecting the economy of the country, as well as globally. But as we strive to keep the virus under control and reduce rate of infection, we must also plan for the future. The Prime Minister announced plans for shops to reopen in June, but it can be seen that they will open their doors to a different world, and the high street is going to be different, at least for the foreseeable future. If the Coronavirus pandemic remains under control, lockdown rules are said to be relaxed in stages, but with restrictions in place and social distancing prevalent and a priority. Eurostop have looked at ways in which retailers can plan for the future. Shops will open but retailers will need to take various precautions to ensure the wellbeing of staff and consumers, and to gain their confidence. 1. Social distancing in store With the well touted ‘2m rule’ in force, this forces retailers to consider the logistics of managing both staff and customers in stores. Retailers will need to serve customers safely and minimise contact, while still maintaining a convenient level of service. Of course, this means planning and the British Retail Consortium has issued recommendations for how to implement the Government’s guidelines for social distancing in and around stores. Among the BRC’s points is managing till points, advising that you may consider closing every other till point if necessary. Another option for queue management is to use mobile POS units, if you have them, which can assist with social distancing, reduce queues and keep customers happy as well as safe. Either way, cashless payments, preferably contactless with digital receipts reduce contact during the payment process. 2. Self-service with on demand information Using technology to reduce potential POS person to person contact could further help the situation. Some retailers have in store apps which allow customers themselves to quickly perform price checks, stock checks and find out about products on demand. Eurostop’s MyShoppr® allows shoppers to do just this, on their own personal mobile phones, eliminating the need to come into contact with store hardware. Even allowing them to purchase online for delivery at home, reducing queues even further. 3. Fulfilment & Replenishment to meet demand during COVID-19 During this challenging time, the country has found a sense of togetherness and consideration for others, however the general apprehension regarding COVID-19 means that shoppers want to get exactly what they need and not hang around. A wasted journey in store, would indeed be frustrating. Certain products such as fitness gear and personal grooming sales have flourished, with some stores selling out. This means that replenishment of stores according to demand and fulfilment of online orders needs to run as smoothly as possible. Ensuring that you have a connected Retail System, and fulfilment and warehouse picking that is capable of managing this is vital, especially with the added challenge of social distancing, not just in store, but in fulfilment centres. Once the shops are back open, retailers need to make the most of every opportunity. 4. Retail analytics and planning for store openings The closure of non-essential brick and mortar stores since 23rd March has no doubt had a massive impact on this Spring’s trading. It’s important now to take stock and work out a plan forward. It’s certainly not ideal, but the high street has to survive. You need to know what you have in your warehouse and how best to allocate to your stores. Perhaps responsible promotions can assist with recovery. In any case, having transparency of what stock you hold and relevant business intelligence can help with planning and making the right decisions in the current situation. Customer loyalty databases will allow you to keep in contact with your customers from afar, so that when it is time to reopen, they know that you are there. Hopefully, creating a safe environment, which meets the current demands of consumers will help to encourage shoppers back in to store, when it is safe to do so. Contact Our Eurostop Team Today If you want to find out how Eurostop’s Retail Systems can help you, please contact us, we’re here to help.

Tips on Getting the Most from Your Retail EPOS Software

So, you’ve decided to invest in your retail EPOS software.  That’s an excellent decision!  More and more businesses are investing in digital transformation, and for many retail operations, that begins with a vendor that can provide a unified commerce approach.  Your retail EPOS system can streamline day-to-day operations, while also collecting and collating huge amounts of actionable data you’ll benefit from in the future. Four Ways to See Great Returns from Your Retail EPOS Software Know the Basics Be sure you, and all your staff, understand what is available and how to use all the features of the software.  If you have invested in a modern EPOS system, you want to make sure that you get the most out of the system.  In particular, know: How to add items to the sale, including scanning barcodes, and how to use the product search feature in the EPOS system. Any hotkeys or shortcuts, like those for commonly purchased items. How to apply discounts, including managing permissions for different types of discount. The procedures for taking payment in various forms.  Don’t forget less-common options such as gift cards or split payments, if you offer these. How to use the loyalty/points program, if applicable, and managing customer accounts, including obtaining and recording consent – an essential under the GDPR if you are collecting and processing personal data of EU citizens. Digitize Your Inventory Management A retail EPOS system works best when it’s also used to track inventory.  Any good EPOS software will be able to integrate directly with an Enterprise Resource Planning (ERP) package, synchronising sales, customers  and stock with Head Office.  You will be able to setup product information like details, prices, markdowns and promotions centrally, which streamlines operations by reducing manual error, increasing accuracy of information and optimising resource. Embrace Digital Customer Management One of the more advanced features of EPOS software is the ability to track your customer spending behavior  – especially if you’re using a loyalty program that helps you collect data on them.  By analysing your customers’ shopping habits, you can introduce promotions and offers which better suit their needs or encourage repeat spend. Utilize Multi-Location Support To provide efficient customer service and a unfied commerce experience, being able to manage multi locations and channels is a must.  You will need to get a big picture overview of how your business is performing and your customers’ shopping habits and it’s also an excellent way to be able to satisfy customer demand.  For example, searching stock at multiple locations to fulfill a customer request, so that you never lose a sale. Eurostop is one of the world’s most-trusted EPOS vendors.  Click here to contact us and to discuss your needs with us.

Grow Your Loyal Base of Customers with the Right Retail POS System

The retail sector is all about one thing: serving your customers in the best manner possible to ensure you build an ongoing relationship with them to keep them coming back time and again. That’s all good and well, but nowadays easier said than done in a highly competitive market. For those looking for new ways to drum up business and compete with the online pureplays, the team from Eurostop has some insight for you. Learn here how to expand your base of loyal customers and offer exceptional service every time! What are the Benefits of Loyal Customers? Bringing in new customers is great, but one-time sales won’t keep the lights on. That’s why expanding your base of loyal customers is key. Having repeat customers demonstrate their loyalty to your retail establishment can be a great marketing tool, increasing sales through word of mouth and referrals. How to Understand Your Customers In order to grow a base of loyal customers, you need to first have a clear understanding of who they are, how they like to shop and what excites them about your brand. There are a variety of different ways you can do this, like performing email and online surveys, one-on-one interviews, telephone surveys, and focus groups. This research will help you resolve any pain points current or potential customers may have, as well as give you the knowledge you need to best engage them. Understanding your competitors is also a key component of performing market research. You can see your competition by doing some Google searches for products and services related to yours and see what comes up. Then, assess what your competitors are doing. What makes your products and service stand out? Are your competitors doing something you could be doing? All of these things will help make certain that you offer your customers the very best and make your retail business more attractive to potential customer. Use Your Retail POS as a Research Tool There’s another great way to understand your customers and that’s by taking advantage of the big data and tools your retail POS systems are equipped with. A connected and modern POS system can track all customer sales data across locations, even globally, making it the perfect tool for helping to analyse purchases across all channels and geographies. With the right retail POS software, you can understand consumer behavior and determine, for example, how often your current customers are visiting you, what they spend on the items you offer, how successful promotions are and when they’re making purchases, in addition to analysing sales data on a weekly, monthly, or annual basis. Increase your loyal customer base with a first-rate retail POS! One of the best ways to keep customers coming back is by investing in a modern and reliable retail POS system. To learn more about how doing so can help your business thrive, contact Eurostop today online or call +44 (0) 208 991 2700.

How to maximise your profits and keep loyal customers with stock control software

Stock control software can make or break a retail business. With the right software you can keep a handle on all stock aspects of your business, as well as how well your products are selling, enabling you to merchandise correctly, staying profitable and promoting customer loyalty. At Eurostop, we’ve identified three key ways the right stock control system can help: 1. Provides an accurate overview of your entire retail estate and inventory Key to any retailer’s business is ordering and holding the right amount of stock, in the right location. With a more accurate inventory, you have details of exactly what stock you have and where – whether in your stores or central warehouse.  Along with accurate sales figures, this enables you to better estimate what you need to reorder, and how best to allocate to stores, depending on their performance, trends and to meet demand.  Good stock control software will allow you the flexibility to auto replenish stock to stores against targets for core lines and against sales for fashion lines, or even manage inter branch transfers so that you do not have broken product size ranges. A stock control system will provide facility to not only track stock through the purchasing, allocating, reordering and replenishment stages, but will also enable an automated and reliable way to carry out stock takes, helping to minimise shrinkage. Every retailer has different stock challenges. For example, if you trade in perishables then you need to ensure you get the quantities right to minimize costly out of date surplus or wasted stock. Similarly, for fashion items, it’s vital to ride the crest of the wave of popular demand – and to know when to stop replenishing as lines become outmoded. Even if your products are evergreen, you’ll have to store them until they get bought, which unless you have good planning and forecasts, may mean using valuable storage with costs that impact your bottom line.  Cover and sell through reports will provide you with the correct business insights to manage this. 2. Manage demand to keep your customers happy It’s a well-known fact that omni-channel customers are the biggest spenders, spending more in physical stores and online than those that prefer one channel. Being an omnichannel retailer is the key to drive extra revenue, which means it is vital to have a single view of stock across all channels.  Having a central stock control system means that you can do just this; maintaining central control of product information and prices, and allocating to different channels and stores to meet demand, providing a consistent and connected customer experience. 3. Anticipate the unexpected Forecasting and inventory management can be tricky in uncertain times. For example, who could have predicted the current Coronavirus and its impact? In the UK, the unpredictability of the weather can make it tricky to forecast, but with stock control software and business intelligence you are one step ahead. For example, your sales figures from previous years may show that bad weather kept people away from your brick-and-mortar stores, but there was an increase on online spending. Good inventory management is the key to navigating the seasonal ups and downs. With high-quality planning, you can optimise your supply chains to avoid seasonal disappointments – or surpluses. Although you can’t predict the weather or changes in the economy, with a good stock inventory system and business intelligence tools, you can look at past patterns to help plan and forecast to weather the storms, literally and metaphorically. Good stock control software doesn’t give you a crystal ball, but it can help you to plan and see through uncertainty. Isn’t it time you reviewed your stock control software? Contact Eurostop on +44 (0)20 8991 2700, at [email protected], or request a call back

3 Retail Success Tips from Today’s POS Experts

When it comes to running a retail establishment, there’s certainly a lot of data to keep track of, like sales, customer data, inventory, products information, etc. Having the right technology at your disposal, like a reliable retail POS system, is one of the best ways you can keep costs down and revenue up. As one of today’s leading retail POS system providers, Eurostop has helped hundreds of businesses flourish, which is why we’ve collected some important insights for you. Here you’ll find three proven tips to help make your business a success! Invest in the Right Technology One of the most important aspects of running a successful retail business is having the right retail technology at your fingertips. This way, you’ll be able to process sales efficiently, keep track of inventory, and ensure you have the rights tools and IT infrastructure to support your company, even as it grows. For this reason, investing in a modern retail POS system is essential. Doing so will enable you to offer fast service, and collect customer data to offer  personalised products and services, as well as loyalty plans, promotions, and gift cards. As a retail establishment, it’s also important that you have reliable stock control software to ensure you’re always able to meet customer demand across your stores and channels. The right merchandise management solutions allow you to manage ordering, allocation and replenishment processes effectively. Inventory management software and  reliable retail POS systems can also be connected to your other business systems, such as accounting packages, enabling you to streamline your business and operations. Give your Customers what they want In a competitive market like the retail sector, making your service stand out or giving customers something unique is the key to keep them coming back. Understanding your customers and personalised service is one of the best ways to drive customer loyalty and ensure repeat purchases. The right retail POS system can offer you a host of solutions to help you reward your top customers, as well as reach out to new ones. A few of the best ways to communicate with your customers are through targeted email campaigns and integrating a targeted reward program with your retail POS system. Ensure Your POS System is GDPR Compliant When dealing with customer personal data, it’s essential to invest in a POS system that’s GDPR compliant. This means having the right retail technology that will allow you to collect and hold data securely, protect the processing of their personal data and manage their data according to their customer’s rights and requests under the GDPR.. Let Eurostop be your retail POS system provider!  Do you want to increase efficiency and ensure that your customers always get what they want when visiting your stores? If so, the team from Eurostop would love to hear from you. To learn more about our services, contact us online today or call +44 (0) 208 991 2700.

Stock control software – three essential things on your checklist

Using the right technology to improve your stock control helps to streamline your business, reduce costs and ultimately increase productivity – and profit. Before investing in the latest technology to manage your inventory, we’ve put together three essential things to include on your checklist: Stock control software saves time and money Stock control systems track and facilitate supplier purchase orders, deliveries to warehouse or stores, allocation and replenishment, markdowns, stocktakes and transfer of stock across your company.   A specialised system that deals with these processes end-to-end ensures that you have the right tools to manage stock throughout your business. A stock control system is essential for ensuring that you have accurate stock data.  Manual systems and keying in of barcodes are prone to data errors or shrinkage, which can be time consuming to deal with and also result in unhappy customers, which in turn affects your brand reputation.   The correct stock to meet demand, and technology that enables you to access product information and process sales means you have a seamless process and can serve your customers quickly and efficiently. The initial investment really pays off once you start experiencing the benefits of the correct solution. Plus, the right vendor and system will make it easy to add new stores and product lines, without having to worry about investing in additional IT systems as your business grows. Connected stock control for the best customer experience Stock control software is great for checking inventory, what’s in and what’s going out. But for true inventory management, you need connected systems. Whether a customer purchases online or instore, if your back office systems are connected you can fulfil orders or meet customer demand at the right location, making the best use of your stock. With an accurate overview of stock across your retail estate you can ensure that you do not have surplus stock sitting in your warehouse or the incorrect store. Staff in store can check for particular product lines, sizes and colours on a customer’s request. With accurate reports you can quickly identify hot sellers or less popular lines across different channels, ensuring that you merchandise and manage stock levels appropriately. Tracking returns as they come back into stock also ensures that you manage inventory without wastage. Stock control systems for informed decisions Accurate reporting and business insights give merchandising teams the correct figures for planning and reordering. Stock control software is essential because it also enables the business to keep track of sales trends.  They give you detailed information so that merchandisers are able to plan and reorder according to demand.  Furthermore, you need to be able to forecast how much stock cover you have, so that you can re-order at the correct point, allowing for supplier lead times. Your stock control system may also provide  information on customer purchase history, which will enable you to create customer loyalty programmes, or run targeted  promotions on particular lines. Lastly, if you have a slow moving line, your stock control system can help you to markdown end of season stock so that you have less capital tied up, improving profitability. Stock control software helps you monitor the health of your business Monitoring your stock inventory shouldn’t be a siloed operation. Adopting automated, stock control software integrated with sales and order systems gives you complete control of your retail estate. To find out more, contact the sales team at Eurostop on +44 (0)20 8991 2700, contact us at [email protected], or request a call back

What Do you Want in Retail ePOS Systems?

When it comes to improving productivity and profits at your retail location(s), few investments can potentially pay off more than purchasing retail ePOS systems. Electronic Point-of-Sale software is a rich and mature sector of retail support, offering numerous features that streamline your workflow while improving customer experience. Of course, all POS software will be able to handle the basics, such as checkout tasks. The trick is to find the ePOS systems capable of going beyond and delivering the most return on your investment. These are some of the features to look for. Four Key Features in Modern Retail ePOS Systems 1. A full hardware package Consumers have more payment options today than ever before, and it pays to support as many of those options as possible.  The best way to achieve this is to choose an ePOS system that includes all the hardware you need.  This should include, at a minimum, Dual screens: one staff-facing, one customer-facing Secure cash draw Barcode scanner Integrated Chip and PIN Receipt printer Support for other e-payment systems is also a plus. The more smoothly the ePOS software supports multiple hardware options, the easier sales will be for everyone. 2. Reliable support Even the easiest-to-use retail ePOS systems will have glitches from time to time or situations that occur where a staff member is unsure how to utilize the system.  You should purchase from a vendor who offers robust and reliable support that will be able to respond whenever an issue arises. 3. Modernized security features We are in an age of cyber-crime, and it’s on each business to protect themselves -and their customers- from theft and fraud.  Too many ePOS systems lack robust security, so that should be a major concern in your purchase.  Your POS should be fully compliant with industry standards and best-practice recommendations, along with strong encryption and security when dealing with electronic payment systems like eWallets.  If you are taking card payments, your POS and surrounding retail systems must be PCI compliant. In addition, GDPR compliance is a must.  You must have adequate security and safeguard your data against theft, and ensure that you have features to capture and use customer data in the correct way, which a good ePOS can do. 4. Customer sales tracking High-quality sales tracking can improve your metrics and your loyalty programs, so make sure your POS makes it easy to collect and utilize this data.  You should be leveraging the data you gather to the greatest possible extent. Eurostop Eurostop retail ePOS systems are trusted by businesses around the world!  Contact us to learn more about our solutions.

Five Top Trends in Retail POS for 2020

Modern retail technology is changing the playing field for all retailers, benefitting both large brands and smaller, independent businesses. The latest retail POS can now act as a conduit for all aspects of a retailer’s business, from finance and sales to logistics and social media marketing. At Eurostop we’ve spotted five trends in retail EPOS systems for 2020 that will open up the retail market for all players: 1. Going Mobile Mobile tech covers a wide range of products and can help retailers in a number of ways. It can be used in retail POS with benefits including improved customer service, the ability to show more product inventory and improved efficiency of customer teams. With a mobile POS your staff are freed to deal with customer queries away from the tillpoint – and can even use it for queue busting at busy times. Mobile pay is also becoming a widespread mode of payment expected by today’s consumer, which means retailers now need to accommodate mobile payment processing and accept contactless payments, such as Apple Pay. New shopping apps available on mobile devices can also transform your customer experience. Eurostop’s MyShoppr® has been developed to merge the mobile shopping trend with the physical brand experience in your brick and mortar stores. It offers your customers a digital, on demand service and empowers your retail staff to offer true customer convenience using a seamless omnichannel experience. 2. Experiential shopping is the latest way to draw customers into your store. From in-store demonstrations, to themed days with advice and product techniques, workshops or film shows, to ‘influencer’ visits, these all help to keep customers coming back rather than just shopping online. The experience gives customers an added reason for shopping in store and builds a relationship  with your brand. Plus, encouraging customers to share their likes and experiences on social media is a great way to get your customers to be your best brand ambassadors. 3. Business insights – using customer data more efficiently and effectively across all areas of the business allows you to effectively segment marketing and coordinate sales and promotions, based on customer interests and shopping habits. Plus, with your retail POS connected to your stock control system, you can also drill down into your sales data to identify best sellers and less popular lines, helping with restocking and avoiding surplus or wastage. 4. Personalisation – customers today demand a consistent experience across the store and every sales channel. There is also an expectation for a more personalised experience, which means that your data on customers’ shopping behaviours can help you to engage with them with loyalty programmes. A hyper-personalised marketing approach can help to create a new persona for your brand to approach new customers while maintaining and increasing repeat sales. 5. Customer Loyalty programmes also give you great opportunities to increase your sales by upselling and cross selling. Instant gratification plays a huge role in customer acquisition and retention. If you can sign up a customer and be able to communicate with them quickly (and with relevant offers) you are more likely to earn their loyalty. With accurate customer data, you can create seasonal promotions, early bird and multi-buy discounts and preview events to attract customers instore. Why wait? There’s no doubt that heading into 2020, having a smart retail POS and EPOS system system will become essential for businesses to offer customers a seamless experience. As the technology continues to evolve, retail POS systems are becoming more efficient, secure and affordable for all retailers to improve their business operations. Do you want to take advantage of the latest retail POS and EPOS system trends? To find out more, contact Eurostop on +44 (0)20 8991 2700, at [email protected], or request a call back