When it comes to running a retail business, process efficiency and accuracy of data are both essential to your success. That’s why many invest in cutting-edge retail ERP software, like that offered by Eurostop. However, if you’re on the fence as to whether an updated retail ERP system will benefit you, we’ve collected some important facts for you here.
Below are five gaps in your business that reliable ERP software can help you bridge.
- Dispute Resolution
One of the foremost advantages of retail ERP solutions is that they can make dispute resolution easier for all parties involved. You’ll have an accurate audit trail and records related to, for example, suppliers, product information, prices, stock movements, sales, orders and fulfilment status to help identify and resolve any potential issues and prevent any disputes in the future.
- Comprehensive Data
With ERP software you’ll have access to a wide variety of data, unifying it all under one umbrella, collecting data from across all channels and suppliers. This is not only the most convenient and streamlined option, but it also offers real-time data that is as accurate as possible.
- Informed Decision-Making
When you make an important decision for your retail business, it’s vital to have all of the facts so that you can make an informed decision. With ERP solutions you’ll have access to the necessary data and insights to act in a timely manner, improving both the accuracy and efficiency of your daily processes; helping you to make better plans for the future.
- Customer Service
Another very important aspect of your business is how you treat your customers. Retail ERP software is designed to improve your relationship with customers in a variety of ways, collecting and providing you access to data like customer purchase history and preferences. This enables you to better understand and serve your customers according to their wants and needs. In addition, fulfilment modules will also enable you to keep a close eye on store replenishment and order status, so that you can manage and fulfil orders as quickly as possible for true customer satisfaction.
If your customer base is in the EU, then it is also important to consider the General Data Protection Regulation (GDPR) and ensure that your system has the correct features to enable you to deal securely with customer data
- Centralised System
A robust ERP system will enable your business to operate seamlessly, rather than in silos. Different departments and users can be allocated appropriate permissions to different modules in the same system, which means that they are all operating off the same up to date information. Disparate systems that have to be updated manually can be time consuming to keep up to date, and are prone to error.
Contact us today for more benefits about retail ERP software!