Ollie & Nic plans nine new stores with Eurostop retail management system
Independent stockist of stylish fashion handbags and accessories supports expansion with retail system Ollie & Nic, independent retailer of designer handbags and accessories, is supporting its planned expansion of nine new stores across the UK with its investment in Eurostop’s retail solution. The company originally installed Eurostop’s e-rmis retail management system and e-pos till system in its flagship store in Brighton, selling stylish and unusual designer handbags, jewellery and accessories. The company uses the Eurostop system for stock management and sales and stock reporting. The Buying and Merchandising team at Ollie & Nic have visibility of sales from all its stores. The team uses the figures for stock planning and forecasting, as well as reviewing how new seasonal lines are selling to identify hot sellers and popular lines in the new Collections According to Nick Hill, Director at Ollie & Nic; “We have seen fantastic growth in the last few years, despite the current retail climate. In the early days we had ambitious plans and realised it was important to invest in reliable back office systems to support our business. “We have four new stores opening this summer and a further five planned by the end of the year, as well as a catalogue launch planned later this Spring. Without robust and accurate stock management and sales reporting from Eurostop’s solution we could not support such growth.” Ollie & Nic also plans to integrate its online store with the retail management system in the future and to use the customer loyalty features in stores. Phillip Moylan, Sales and Marketing Manager at Eurostop Systems said; “Ollie & Nic has built a strong brand and customer loyalty through their early wholesale operations. Investing in the early years in a retail solution that supports back office functions has enabled the company to build on its success and expand into the retail market with its new stores. Accurate stock management and merchandising has enabled it to have tight controls on turnover of stock and margin, helping to ensure that its business continues to be profitable.”
Daks launches European e-commerce store
British tailoring brand Daks has unveiled its first online shop Catalog-biz.com Circulation: Industry wedsbite & publication British tailoring brand Daks has unveiled its first online shop, which replaces its non transactional Flash site. The new website, built by Eurostop, opens Daks up to more customers in the UK as well as to shoppers in Europe. The site, which only currently accepts orders in pounds sterling, delivers to 31 European countries in addition to the UK, inclulding France, Germany, Monaco, Romania and Sweden.
DAKS selects Eurostop for new online store
Classic British brand to launch online store extending availability to customers across the UK and beyond with systems from Eurostop IT Backbones – Retail News Circulation – Industry Website DAKS, the quintessential British brand and global retailer, has selected Eurostop to design and build its new e-commerce website. The new website, which will replace a non-transactional ‘flash’ website, will be fully integrated with DAKS retail management and stock control systems which are also provided by Eurostop, making the brand accessible to customers across the UK. Jonathan Robb, Business Systems Manager at DAKS commented, “We have been using the Eurostop head office, point of sale and stock control modules for some time now. By utilising Eurostop’s e-commerce solution we are able to fully integrate it with our existing systems thus avoiding the expense and technical issues normally associated with building system interfaces.” The DAKS marketing team will be able to manage the new transactional site themselves, controlling which products appear on the site from within Eurostop’s e-rmis head office system. Staff will also be able to manage special offers and promotions easily from within the system. The e-commerce site has been designed by Eurostop to meet DAKS’s strict guidelines for branding. Deborah Loh, e-commerce Manager at Eurostop said, “As more and more retailers are moving towards a multi-channel strategy to reach their customers, integration of the different systems becomes a key issue. With our long track record in the fashion sector, Eurostop is able to provide a complete suite of systems to support retailers, whichever channel to market they chose.”
CoChineChine has selected new retail management systems
Independent boutique CoChineChine, in Hampstead, London has selected… Retail Technology Circulation: 6,641 Monthly Independent boutique CoChineChine in Hampstead, London has selected new retail management systems. Usinf Eurostop’s retail solution, e-rmis and e-pos at till point in-store, the boutique claims more efficient stock management and increased sales through beter merchandising.
Dedicated Denim Emporium chain boosts sell through with Eurostop
Designer Jeans retailer Donna Ida streamlines buying and merchandising with Retail systems from Eurostop Eurostop, a leading supplier of retail management systems to the fashion, footwear, apparel and lifestyle sectors, is to supply systems to designer jeans specialist Donna Ida. Eurostop’s e-rmis, retail management and its e-pos solutions will be implemented across the retailer’s three London stores in Chelsea, Westfield and Belgravia. The new system will streamline sales transactions in store, consolidate stock management, and support buying and merchandising decisions leading to greater sell through and more profitability. The retailer also plans to utilise Eurostop’s Customer Loyalty facilities to continue to build on its loyal client base. Donna Ida commented, “We needed a new retail management system to support our planned growth. The Eurostop system is ideal because it is designed for the fashion industry, the system is suitable for smaller retailers and is able to scale up to manage many different outlets.” The team at Donna Ida looked at several different options, finally selecting Eurostop for its in-depth and yet flexible reporting facilities and for its capability to support the business as it expands. The team were also impressed by the easy to use till system, which will make processing sales in-store much quicker. The stock management facilities within the Eurostop system will enable each store to search for stock held centrally, enabling them to provide a better service to customers. The reporting features will support the buying team with detailed information about what brands have sold well, which categories have been most popular, and identifying those lines that have not done so well. Donna Ida said, “With the Eurostop system we will be more confident in our buying decisions, and it will help us to supply the products and styles that our customers really want. We expect the increased sell through and the efficiencies gained in store and with stock management to convert into better profit and a better service for our customers.” Phillip Moylan, Sales and Marketing Manager at Eurostop said; “Timely information is the crucial lifeblood for sound business decisions for any retailer. Based on our deep understanding of the fashion industry, the Eurostop system is designed to provide as much information as possible to support retailers’ day to day operations as well as the more strategic decisions.”
Ride keeps on track with Eurostop retail solutions
Eurostop was chosen by the independent retailer for its proven experience in the retail sector and its competitive product pricing. Using e-rmis, the store is using sales history reports to replenish stock, enabling it to meet customer requests more efficiently. The sales teams now have better knowledge of what is in stock for in-store sales and repairs in the workshop. Independent bike retailer supports expansion plans with investment in new retail system Eurostop, a leading supplier of retail management systems, has been selected by Ride, an independent specialist cycle shop in Newcastle Upon Tyne, for its retail solution. Ride is using Eurostop’s e-rmis for the back office functions and e-pos in store. The store sells a wide range of bikes, clothing, cycling accessories, upgrades and spares with a workshop for repairs, custom builds and a wheel building service. Since using the new system, the store is able to provide a vastly improved customer service through improved stock management. Ride commented, “With Eurostop’s systems we have a complete picture of our sales transactions that we can refer to. With so many product lines, it was difficult to keep track of what was selling. Now we can provide a much better service to our customers by being able to quickly see what is in stock, ensure we restock popular items and provide accurate estimates for repairs. “With a tighter control on our stock management and ability to see which product lines are selling, we can also improve our marketing. Eurostop’s systems will provide an excellent foundation upon which we can build to meet our ambitious growth plans, including an online store – and make sure that we stay in profit.” Phillip Moylan, Sales and Marketing Manager at Eurostop Systems said; “The independent retailer has two key challenges to be successful – meeting customer needs, while also managing cash flow for stock levels and profitability. Eurostop’s systems have been developed to help stores capture sales at till point and manage stock efficiently, whether on one site or across multiple stores. They provide the necessary sales data to enable businesses to manage capital outlays, while also meeting fluctuating sales demands.” Source: Sourcewire Circulation: News website
Stylish London boutique CoChineChine grows business with Eurostop retail solution
Mel Chan, Director and Owner of CoChineChine commented, “We did a lot of research before we found the right solution – Eurostop’s system was exactly what we were looking for. It is easy to use, but has all the features that we need to support the business. We have much better visibility and control of our stock, which has helped with our buying. Eurostop, a leading supplier of retail management systems, has been selected by independent boutique CoChineChine, in Hampstead, London. The boutique’s stylish, quirky interior offers a different experience to the high street, stocking handpicked designer clothing ranges, as well as limited edition soft leather handbags, belts and accessories. Since implementing Eurostop’s retail solution, e-rmis and e-pos at till point in store, the boutique claims more efficient stock management and increased sales through better merchandising. CoChineChine selected Eurostop’s solution for its proven credentials from existing retail customers, having extensively researched different retail solutions on the market. The store is using e-rmis and e-pos, to manage and track its wide range of stock items. Since opening, the store has built up an established regular clientele and will be using the Eurostop customer loyalty feature to keep customers updated of promotions and new ranges. Mel Chan, Director and Owner of CoChineChine commented, “We did a lot of research before we found the right solution – Eurostop’s system was exactly what we were looking for. It is easy to use, but has all the features that we need to support the business. We have much better visibility and control of our stock, which has helped with our buying. “We can now see which lines are selling and are more popular, tailor our merchandising and keep our customers interested and coming back regularly to view new lines. It has also helped with our planning and budgeting as we look forward. We have plans to expand the business and wish to enable our customers to buy over the internet. The online store will be fully integrated with the Eurostop system.” Phillip Moylan, Sales and Marketing Manager at Eurostop said; “Independent retailers often have a flair for instinctively knowing what their customers like and what will sell. CoChineChine has already established a reputation amongst its clients for providing something a little different and has successfully built up its business. Eurostop’s retail solution is easy to use, yet provides all of the features that will enable the business to grow to the next stage – streamlining stock management to increase sales and improve customer service – and it will support the store’s growth plans with an e-commerce site.” About CoChineChine Located in Hampstead, London, CoChineChine is a unique independent boutique that offers something a little different. Its stylish interior offers a different experience to the high street, stocking handpicked designer ranges. It is the exclusive stockist of a new range from Repetto CoChineChine, the ballet pump redesigned by jewellers Scott Wilson, Florian Ladstatter and Ligia Dias. The store also stocks Xpats limited edition handbags, produced in New York City, as well as Jackrabbit’s ethical range of belts and bags, handcrafted by artisans. About Eurostop Founded in 1990, with operations in London, Singapore and Shanghai, Eurostop provides complete solutions for Retail Management for the Fashion, Footwear and General Merchandise sectors encompassing both hardware and software. Eurostop’s flagship products consist of: e-rmis: A suite of head office management applications. e-pos: EPOS system for standalone shops, concessions and franchises that can be easily integrated with e-rmis for larger users. e-commerce: Custom e-commerce solutions for Independent retailers that can be purchased outright, or as a hosted and fully integrated service. e-data: The collection of tenants’ data from Shopping Malls for multi-purpose use. e-cubes: Data Mining. A bespoke reporting tool which allows the slicing and dicing of data as well as selective publication of results and graphical representation. e-time: The capture of staff working hours which aids in monitoring both stores’ and staff performances and productivity. e-pos manager: Integrating Eurostop’s solutions with other management and business systems, and all major ERP systems. All Eurostop’s solutions can be fully integrated with other management and business systems, and all major ERP systems. As well as advising on and supplying suitable hardware, Eurostop also undertakes training, support and custom development. Its systems are available in several different languages including Chinese. Eurostop has accreditation for Chip and PIN solutions, and together with partner Anderson Zaks provides a Chip and PIN managed service. High profile customers include: Ann Summers, Ben Sherman, Cult Clothing, Daks, Ghost, Joseph, Joy, Matches, Paul & Joe, Pavers Shoes, Pentland Brands Plc, Speedo, Trespass and many more.
Premium Skiwear Retailer ’47 Degrees’ selects Eurostop
47 Degrees selects Eurostop systems to support new Internet business; Premium skiwear and specialist winter sports retailer replicates successful in-store boutique approach to online sales channel 47 Degrees, the premier skiwear and specialist winter sports retailer, has selected Eurostop systems to support its new Internet business. A dedicated user of Eurostop’s retail management and EPOS solutions for the past four years at the company’s store in Fulham, 47 Degrees has selected Eurostop’s e-commerce system to power its new website for existing customers who are unable to visit the London store and promote the company’s unique range of merchandise to potential new customers and markets outside the immediate London catchment area and outside the UK. In addition, 47 Degrees was looking for a solution that could integrate its stock and warehousing management activities with the company’s in-store and new online sales activities as Marcus Wilson, Director and Owner of 47 Degrees explains: “A bricks and mortar shop is conducive to providing a personalised service to our customers. However, not all customers are within easy reach of London and they want to buy our products within the comfort of their home. Now, customers can experience a boutique shopping experience at the click of a button. At the same time, the Eurostop system helps us keep track of which items of merchandise are the most popular so we only ever stock what we need, keeping our in-store environment uncluttered and ensuring customers always receive the products they want when they want them. “Eurostop has given 47 Degrees a distinct advantage over the competition by maximising the tightly-knit user community that has grown since the company’s inception: “Some of our customers have been with us for over 20 years. We have tremendous customer loyalty and wanted our Internet business to reflect this and take it forward. For example, if a customer wants to know more about one of our jackets, we will have virtual hangtags, where the information you would expect to see on a jacket in the shop, will appear on the website, giving the customer everything you need to know about the jacket in layman’s terms – what it is made of, how it should be cared for, how it should be stored as well as the commercial aspects such as price. Eurostop helps us give customers easy-to-understand and detailed information, quality merchandise and excellent service,” Wilson continued. By using Eurostop’s e-commerce Customer Loyalty module, 47 Degrees will be able to email promotions and special offers to customers quickly and effectively. In the future, 47 Degrees believes this will give it the ability to launch into new areas, such as Tennis, to boost business during the traditionally slower summer sales season. The Eurostop system provides comprehensive reporting and enables 47 Degrees to link together its in-store and e-commerce businesses and monitor the effectiveness of both. For example, specialist boot fitting can only be done effectively in person but is advertised on the company website. The day after the website launched, there was a sharp increase in the number of new and existing customers wishing to take advantage of 47 Degrees’ specialist boot fitting service. Deborah Loh, e-commerce Manager at Eurostop commented, “As retailers move beyond a traditional store environment, it is important that they have an integrated retail management system capable of linking, monitoring and supporting their various sales and communications channels. The Eurostop system has been designed to provide all the functionality required by some of the UK’s largest fashion retailers, yet remains easy to use, and suitable for the requirements of smaller chains as well. This ensures that retailers like 47 Degrees will only ever need to buy one system, safe in the knowledge that the system will adapt and grow with them as their business expands. About 47 Degrees Founded in the mid-1980s by a New Zealander who wanted to share his love for skiing and the outdoors with others, 47 Degrees specialises in providing premium ski-wear and equipment to the retail market. Based in Fulham, Southwest London, 47 Degrees has built up a loyal base of customers faithful to the company’s philosophy of providing quality over quantity with the spotlight on key brands and more complete collections. About Eurostop Founded in 1990, with operations in London, Singapore and Shanghai, Eurostop provides complete solutions for Retail Management for the Fashion, Footwear and General Merchandise sectors encompassing both hardware and software. Eurostop’s flagship products consist of: e-rmis: A suite of head office management applications. e-pos: EPOS system for standalone shops, concessions and franchises that can be easily integrated with e-rmis for larger users. e-commerce: Custom e-commerce solutions for Independent retailers that can be purchased outright, or as a hosted and fully integrated service. e-data:The collection of tenants’ data from Shopping Malls for multi-purpose use. e-cubes:Data Mining. A bespoke reporting tool which allows the slicing and dicing of data as well as selective publication of results and graphical representation. e-time:The capture of staff working hours which aids in monitoring both stores’ and staff performances and productivity. e-pos manager:Integrating Eurostop’s solutions with other management and business systems, and all major ERP systems. All Eurostop’s solutions can be fully integrated with other management and business systems, and all major ERP systems. As well as advising on and supplying suitable hardware, Eurostop also undertakes training, support and custom development. Its systems are available in several different languages including Chinese. Eurostop has accreditation for Chip and PIN solutions, and together with partner Anderson Zaks provides a Chip and PIN managed service. High profile customers include: Ann Summers, Ben Sherman, Cult Clothing, Daks, Ghost, Joseph, Joy, Matches, Paul & Joe, Pavers Shoes, Pentland Brands Plc, Speedo, Trespass and many more.
47 Degrees selects Eurostop systems to support new Internet business
Premium skiwear and specialist winter sports retailer replicates successful in-store boutique approach to online sales channel 47 Degrees, the premier skiwear and specialist winter sports retailer, has selected Eurostop systems to support its new Internet business. A dedicated user of Eurostop’s retail management and EPOS solutions for the past four years at the company’s store in Fulham, 47 Degrees has selected Eurostop’s e-commerce system to power its new website for existing customers who are unable to visit the London store and promote the company’s unique range of merchandise to potential new customers and markets outside the immediate London catchment area and outside the UK. In addition, 47 Degrees was looking for a solution that could integrate its stock and warehousing management activities with the company’s in-store and new online sales activities as Marcus Wilson, Director and Owner of 47 Degrees explains: “A bricks and mortar shop is conducive to providing a personalised service to our customers. However, not all customers are within easy reach of London and they want to buy our products within the comfort of their home. Now, customers can experience a boutique shopping experience at the click of a button. At the same time, the Eurostop system helps us keep track of which items of merchandise are the most popular so we only ever stock what we need, keeping our in-store environment uncluttered and ensuring customers always receive the products they want when they want them.” Eurostop has given 47 Degrees a distinct advantage over the competition by maximising the tightly-knit user community that has grown since the company’s inception: “Some of our customers have been with us for over 20 years. We have tremendous customer loyalty and wanted our Internet business to reflect this and take it forward. For example, if a customer wants to know more about one of our jackets, we will have virtual hangtags, where the information you would expect to see on a jacket in the shop, will appear on the website, giving the customer everything you need to know about the jacket in layman’s terms – what it is made of, how it should be cared for, how it should be stored as well as the commercial aspects such as price. Eurostop helps us give customers easy-to-understand and detailed information, quality merchandise and excellent service,” Wilson continued. By using Eurostop’s e-commerce Customer Loyalty module, 47 Degrees will be able to email promotions and special offers to customers quickly and effectively. In the future, 47 Degrees believes this will give it the ability to launch into new areas, such as Tennis, to boost business during the traditionally slower summer sales season. The Eurostop system provides comprehensive reporting and enables 47 Degrees to link together its in-store and e-commerce businesses and monitor the effectiveness of both. For example, specialist boot fitting can only be done effectively in person but is advertised on the company website. The day after the website launched, there was a sharp increase in the number of new and existing customers wishing to take advantage of 47 Degrees’ specialist boot fitting service. Deborah Loh, e-commerce Manager at Eurostop commented, “As retailers move beyond a traditional store environment, it is important that they have an integrated retail management system capable of linking, monitoring and supporting their various sales and communications channels. The Eurostop system has been designed to provide all the functionality required by some of the UK’s largest fashion retailers, yet remains easy to use, and suitable for the requirements of smaller chains as well. This ensures that retailers like 47 Degrees will only ever need to buy one system, safe in the knowledge that the system will adapt and grow with them as their business expands.”
Argento – Northern Ireland Jeweller Chooses Eurostop Retail Systems
Leading fashion jeweller Argento has selected Eurostop’s retail systems to support its expansion plans across the UK. Argento hand sources jewellery and sells items from designers including; Pandora, Pilgrim, Hot Diamonds, Charmed, Jackie Brazil, Thomas Sabo and Karma Jewellery. It is installing Eurostop’s e‑rmis in its head office in Belfast, Ireland, with e‑pos used across its 30+ stores in the UK and Ireland. Northern Ireland jeweller Argento chooses retail systems from Eurostop to support aggressive expansion plans in UK New retail systems provide improved stock management across fashion jeweller’s 30+ retail stores with potential saving of over £1m in reduced stock holdings. Using the system’s central auto-replenish features and reporting will enable the company to better control stock levels, reducing the need to have large amounts of capital tied up in jewellery. The company also plans to integrate its newly launched e-commerce site with the e-rmis system. Argento selected Eurostop’s solution over several competitive offerings for its focus on the head office processes. “Eurostop demonstrated to us how the head office system could help us to better manage stock levels, replenishments and transfers, as well as reports to help with the buying. The team exactly matched our thinking – these aspects are particularly important to us as we plan to open a further twelve stores in 2010. With improved management controls we estimate we will be able to reduce our stock holding across the stores to a value of nearly £1m,” said Mel Boyle, General Manager for Argento. In addition to stock control management, Argento will use the integrated promotions, customer loyalty, gift vouchers and reporting functionality, with future plans to add Eurostop’s data mining tool e-cubes. “As well as increasing our efficiency by replacing many manual tasks, Eurostop’s solution will also enable us to move to multi-channel sales when we integrate our website, managing online sales through one integrated system, as well as link to our Sage accounts system. The customer loyalty option will also be a key driver in supporting our business as we expand,” added Mel Boyle. Phillip Moylan, Sales & Marketing Manager at Eurostop commented, “I am delighted that they have chosen the Eurostop solution to meet their ambitious growth plans. I was very impressed with the team at Argento as they are very entrepreneurial and highly skilled at sourcing high quality fashion jewellery. “Eurostop are providing them with the management tools to manage their growth and stock levels efficiently. This will give them a quick ROI and ensures capital and cash flow is not tied up unnecessarily. ” About Argento Argento is one of the UK and Ireland’s leading fashion jewellers. It sources jewellery globally and sells items from designers including; Pandora, Pilgrim, Hot Diamonds, Charmed, Jackie Brazil, Thomas Sabo and Karma Jewellery. All Argento products are hand chosen, from silver to costume jewellery with an extensive collection of amber and natural stones. Chief Executive Peter Boyle opened the first Argento store in 1997. Today the company has over 30 stores nationwide – 15 in Northern Ireland, 5 in the UK, 5 in Scotland, 5 in the Republic of Ireland, with its Head office in Belfast. About Eurostop Founded in 1990, with operations in London, Singapore and Shanghai, Eurostop provides complete solutions for Retail Management for the Fashion, Footwear and General Merchandise sectors encompassing both hardware and software. Eurostop’s flagship products consist of: e-rmis: A suite of head office management applications. e-pos: EPOS system for standalone shops, concessions and franchises that can be easily integrated with e-rmis for larger users. e-commerce: Custom e‑commerce solutions for Independent retailers that can be purchased outright, or as a hosted and fully integrated service. e-data: The collection of tenants’ data from Shopping Malls for multi-purpose use. e-cubes: Data Mining. A bespoke reporting tool which allows the slicing and dicing of data as well as selective publication of results and graphical representation. e-time: The capture of staff working hours which aids in monitoring both stores’ and staff performances and productivity. e-pos manager: Integrating Eurostop’s solutions with other management and business systems, and all major ERP systems. All Eurostop’s solutions can be fully integrated with other management and business systems, and all major ERP systems. As well as advising on and supplying suitable hardware, Eurostop also undertakes training, support and custom development. Its systems are available in several different languages including Chinese. Eurostop has accreditation for Chip and PIN solutions, and together with partner Anderson Zaks provides a Chip and PIN managed service. High profile customers include: Ann Summers, Ben Sherman, Cult Clothing, Daks, Ghost, Joseph, Joy, Matches, Paul & Joe, Pavers Shoes, Pentland Brands Plc, Speedo, Trespass and many more.