- A fully integrated system that streamlines internal and external processes
- Provides up-to-date data consolidation and real-time inventory movement
- Automates manual work and repetitive tasks to save time and provide true data accuracy
“The Eurostop system has really helped save a lot of time in both our internal and external processes”
Irene Chan, Business Development Manager
The Challenge
Everbest base their business model on prioritising meeting customers’ needs and wants. They strive to produce affordable shoes and handbags without compromising on quality. Having a global presence within Southeast Asia, the UK, Mauritius and Australia, Everbest is constantly looking for ways to improve their business performance and to exceed their customers’ expectations.
In Singapore alone, Everbest’s presence includes five boutique stores and sixteen consignment stores. To ensure product availability at all times, there are a lot of stock movements between these stores, which had become a challenge to manage.
Without a proper system to perform daily tasks and support their primary processes like syncing stock transfers, membership management, sales promotions and consolidation of stock balance etc., the team had to carry out these tasks manually which was not only unproductive, but also prone to human error.
The Solution
Everbest base their business model on prioritising meeting customers’ needs and wants. They strive to produce affordable shoes and handbags without compromising on quality. Having a global presence within Southeast Asia, the UK, Mauritius and Australia, Everbest is constantly looking for ways to improve their business performance and to exceed their customers’ expectations.
In Singapore alone, Everbest’s presence includes five boutique stores and sixteen consignment stores. To ensure product availability at all times, there are a lot of stock movements between these stores, which had become a challenge to manage.
Without a proper system to perform daily tasks and support their primary processes like syncing stock transfers, membership management, sales promotions and consolidation of stock balance etc., the team had to carry out these tasks manually which was not only unproductive, but also prone to human error.
The Result
Streamlined sales and inventory management processes
The new integrated systems streamline operational processes within the five boutique stores and sixteen consignment stores. It has enabled the Operations team to eliminate manual data reconciliation and work efficiently by optimising inventory management across all channels.
As a result, this has allowed Everbest to reassign the employees’ roles to take on new tasks that require new sets of skills.
Real-time data management
“The management reports have enabled us to have true visibility of real-time data”
Irene Chan, Business Development Manager
The new integrated systems streamline operational processes within the five boutique stores and sixteen consignment stores. It has enabled the Operations team to eliminate manual data reconciliation and work efficiently by optimising inventory management across all channels.
As a result, this has allowed Everbest to reassign the employees’ roles to take on new tasks that require new sets of skills.
Enhancing the overall customer experience
Lastly, the newly integrated retail systems not only help to streamline internal and external processes, but this solution has ultimately enhanced their customer in-store experience.
Everbest can now supply according to their customers’ demands. Having complete visibility of all product information means that they can ensure availability across all channels, at all times.
About Everbest
Everbest Shoes & Handbags grounded its roots in Singapore in 1979. Together with a team of employees spearheaded by the founding directors, Everbest Shoes & Handbags has steadily grown to be an international brand. Now Everbest Shoes & Handbags has stretched its wings across the Asian Continent.
Satisfying customers’ need is one the critical factors to success, to enable that Everbest Shoes & Handbags has gradually broadened their product range. Initially Everbest Shoes & Handbags started out only manufacturing Ladies Shoes, now the product range has extended to Men’s Wear and Handbags. Nonetheless, leather shoes are not customised to everyone’s needs, a sister brand Tracce shoes was launched specialising in synthetic leather. With constant demands, Everbest Shoes & Handbags is always thinking of ways improving and designing shoes to accustom to customers wants.
Throughout the establishment of Everbest Shoes & Handbags, their core philosophy is to design simple, luxury and value for money shoes without compromising quality. These values will continue to drive Everbest Shoes & Handbags forward into the future.
With a strong background of over a decade in Retail Management and Operations, Salwati is passionate about digital systems, creating omnichannel solutions, business process improvements and insightful strategies that strengthen the business. Her experience has enabled her to guide customers towards a digital transformation vision.