Today’s retail technology is defining the way that brands are interacting with customers. Providing excellent service and having the right stock are still the absolute essentials when it comes to successful retailing, however, forward thinking retailers are capturing market share with new technology that include specific EPOS features to enhance the customer experience. Clever adoption
Customer service
“A personal service, not just excellent customer service, is paramount to the Hawes & Curtis brand experience.” CEO Touker Suleyman In final stages of implementing a customer loyalty module to enable the brand to provide personalised service to customers Integrated Givex gift card solution enhances customer offering and increases footfall Automated promotions at till point
Jermyn Street shirt retailer, owned by Dragon Touker Suleyman, are in the final stages of installing Eurostop CRM software and connected stock systems to increase focus on customer service. Eurostop, a leading supplier of retail management solutions for fashion, footwear and lifestyle, has announced that Hawes & Curtis, retailer of men’s and women’s tailored clothing
Retailers face a variety of challenges – not least successfully streamlining the customer journey across the many sales channels available and maintaining customer centric stock. Richard Loh, CEO of Eurostop, discusses how technology can help retailers to facilitate this journey and delight the customer, however they choose to buy. Today’s retail market is a complex
“The Eurostop solution is a big step forward for our Hong Kong business. It will give us a better overall customer experience, provide us with great promotions capability to drive sales, help our store colleagues to be more efficient and give us a modern platform to build on for the future.” Tim Robson, Project Manager,
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