Savvy retailers, both large chains and smaller independents, will know that you can’t just rely on sales spikes (like Christmas or Black Friday) and discounting offers to keep a business profitable. Customer loyalty is an important part of the retailer’s armoury, which means not only providing the right products at the right price, but giving


Innovative technology designed specifically for retailers to manage in store cafés The Customer Experience is on the rise Winning retailers are investing in the customer experience. Despite many claiming the demise of the high street due to online competition, shoppers are still demanding the experience and services offered by physical stores. Research from RetailEXPO claimed