IT Systems Support Weird Fish Expansion

Weird Fish, the leisure and lifestyle clothing and accessories brand that supplies over 450 independent stores throughout the UK and owns 10 stores, has chosen Eurostop retail management systems to manage stock across its expanding retail operation. Retail Technology Circulation: 7,760 Monthly The company will use Eurostop’s e-rmis at its head office in Cheltenham and e-pos till system in its stores, replacing an older system that the company had outgrown. The sales data, which can be analysed in depth using Eurostop’s e-cubes data mining tool, will enable the merchandisers to ensure that the right stock is in the right place to maximise sales. And the new system, which integrates with Microsoft Dynamics AX, will ensure that replenishment is timely and accurate, and stores receive the stock they have asked for, rather then what head office decides to send. Weird Fish commented: “Weird Fish is expanding from our traditional wholesale base into retail. The focus of the stores is to promote the brand, build awareness and make a fuller range of products available to a wider audience. Our investment in the Eurostop system means that we are able to place greater emphasis on better merchandising and improving support for point of sale. This will help us to maximise sales opportunities.” Jon Goodwin, financial controller at Weird Fish added: “The Eurostop system gives us much more detailed and reliable information. As our product ranges continue to expand it is crucial to the success of the operation that we are able to manage our stock as efficiently as possible.”

Paul & Joe UK selects Eurostop’s retail management systems to support its UK outlets in the capital

Named after creator Sophie Albou’s two sons, Paul & Joe is based in Paris, with the first Paul & Joe menswear collection launched in 1995, followed a year later by a womenswear range. Since then Paul & Joe has never stopped changing, with diffusion line Paul & Joe Sister introduced in 2006. The brand has over thirty boutiques around the world from Paris to London, via Seoul and Jakarta. Paul & Joe is also distributed in the most prestigious multi-brand department stores in the world; Barney’s, Harvey Nichols, Isetan, Le Printemps and Harrods to name but a few. In London there are three stores that are wholly owned by the Paris headquarters; Paul & Joe in Sloane Square; Paul & Joe menswear in Covent Garden and; Paul & Joe Sister on the Kings Road. Each store stocks a wide range of the collection including shoes and accessories. Paul & Joe UK selected Eurostop’s retail management systems to support its UK outlets in the capital. Investment in IT retail solutions The company uses Eurostop’s e-rmis, the suite of head office management applications to manage stock and coordinate sales and merchandise data from the stores. Eurostop provides a managed service whereby the server is hosted by Eurostop and standard procedures are performed by Eurostop including daily sales and end of week processes. Paul & Joe head office in Paris are able to connect to the system via Virtual Private Network (VPN), so that they can do work on the system, run reports and check daily sales. As Eurostop has a multilingual workforce they were able to work with Paul & Joe employees in Paris speaking French. Eurostop’s e-pos is installed in the shops giving staff access to the latest stock positions and customer loyalty data. Again e-pos is managed by Eurostop as part of the managed service. Proven experience Philippa Wood, UK Manager for Paul & Joe UK commented, “We needed a system to support our UK business. We were impressed by Eurostop’s deep understanding of the retail fashion industry, the broad array of functionality within the product and that their customers speak very highly of the systems and the service provided.” Phillip Moylan, Sales and Marketing Manager at Eurostop said, “Our aim at Eurostop is to automate as many processes as possible and provide as much functionality as possible, allowing our customers to pick and chose the features that best support their business. We are delighted to welcome Paul & Joe UK as customers and look forward to working with them more in the future.”

Eurostop extends fully managed card payment solution for customers in partnership with Anderson Zaks

Fully integrated payment processing solution saves retailers up to 30% on transaction fees Eurostop, a leading supplier of retail management solutions to the fashion, footwear, apparel and lifestyle sectors has rolled out new extended PCI-DSS certified card processing services to its customers.  Eurostop customers are now fully operational with the latest in credit card processing technology in time for the new season.    Eurostop’s e-pos is seamlessly integrated with Anderson Zaks’ RedCard Managed Services allowing high profile retailers such as Ann Summers, Long Tall Sally, Ben Sherman and many more to process card payments securely and smoothly. Anderson Zaks RedCard Managed Service is fully PCI-DSS Level 1 certified and provides host card authorisation and settlement services.  As well as an extension to the functionality, the new service is provided via broadband and replaces dial-up connections.  The system enables retailers to save up to 30% on transaction processing costs. Richard Loh, Managing Director at Eurostop commented, “We were able to link to Anderson Zaks’ RedCard Managed Services with minimal fuss.  As we expand our business internationally to customers in Singapore, Malaysia and China so we will be able to offer full payment card processing seamlessly from within Eurostop systems via Anderson Zaks.” Adina Ahmed, Anderson Zaks’ Technical Director pointed out that, “PCI-DSS compliance is a statement of competence not only for the payment processor but also the EPOS solution provider and the merchant.” Phillip Moylan, Sales and Marketing Manager at Eurostop said, “It has long been Eurostop’s ethos to offer our customers a complete end to end service for all their IT requirements.  Providing a seamless fully integrated payment solution has always been key.  Now with Anderson Zaks we are able to offer a faster, cheaper, more comprehensive service to both existing and new customers.”

Eurostop announces continued momentum with its eight live retailer at Westfield

Retailers at Westfield using Eurostop’s e-rmis retail management system and its e-pos till system include established names such as Joseph and smaller independents like Larizia IT Director Circulation: Industry Website Eurostop, a leading supplier of retail management solutions to the fashion, footwear, apparel and lifestyle sectors now has eight retailers live with its systems at the prestigious Westfield White City shopping centre. Retailers at Westfield using Eurostop’s e‑rmis retail management system and its e‑pos till system include established names such as Joseph and smaller independents like Larizia. The Eurostop system is designed specifically for fashion, footwear and lifestyle retailers and is highly scalable making it as useable for a single store independent or a multi-channel retailer with 300 stores throughout the country. Its e‑rmis head office system provides all the features and functions to support stock control and integrating bricks and mortar stores with e‑commerce operations, full wireless warehousing, merchandising, replenishment, marketing and promotions, gift cards, and powerful reporting. e‑pos, its in store EPOS system is easy to use with friendly attractive screens. e‑pos makes it straightforward for branch staff to view available stock and its location, collect customer contact data for marketing purposes, and it can even log staff hours. e‑pos also integrates with Footfall Counting systems for analysis of peak customer spending, and staff performance. Phillip Moylan, Sales & Marketing Manager at Eurostop commented, “Our range of customers in the Westfield shopping centre is testament to the broad appeal of the Eurostop system. We are dedicated to providing a system that automates as much as possible within the retail management and stock control process, freeing up our customers to concentrate on their customers and maximising sales. Many of our customers comment that our experience within the retail industry shines through in the product. As they grow and expand the deep functionality within Eurostop systems becomes apparent and the visibility of the business enables them to take important decisions with confidence.”

Etail boom spurs store hunt at John Anthony

A surge in online sales has boosted trade at premium menswear independent John Anthony, which is looking to add another store to its five-strong portfolio. Drapers Circulation: 12,672 Weekly Sales at the retailer’s bricks-and-mortar business are up about 2%, but it has also experienced a 350% uplift in internet sales in the nine months since it revamped its website. John Anthony, which sells brands including Paul Smith, Lyle & Scott, D&G and Armani Jeans, has stores in a mixture of shopping centre and high street locations in Bath and Bristol in Somerset, Swindon in Wiltshire, Bournemouth in Dorset and Oxford. Owner John Nooney said: “We’re managing to do fairly well, with sales up compared with last year. A lot of it was supported by the website which has done very well.” The business relaunched its website nine months ago with a new EPoS system supplied by Eurostop which integrates sales and stock data from the store and the website. The site also got a new look, more product and increased functionality. Nooney said: “A lot of the increase online is to do with the service the customer gets. The website has to be up to scratch.  “We do next-day delivery now and put product in a nice box with tissue paper. We send out more emails to people but we will also call them up if we don’t have something in stock, and you’d be surprised how pleased they are for someone to call them.” John Anthony is scouting for a location in the south west to add an extra store of about 2,000sq ft to 3,000sq ft to its portfolio. However, Nooney said that despite the fact there are more empty units on the market as some retailers close, he was finding it difficult to find a suitable location. “Everyone is talking about all these good deals the landlords are offering but it is difficult to find space in the places we want. We are looking to expand and hoping to open something before the end of the year,” he said.

London Joggers races ahead on new e-commerce website with Eurostop solution

Independent sport and leisure retailer with branches across London expands business with new online store Eurostop, a leading supplier of retail management systems to the fashion, footwear and lifestyle market has been selected by London Joggers to supply its ready-to-go e-commerce solution for a new online store. Established over 25 years ago, London Joggers has three existing stores across London and has launched its new website to meet its long term growth plans as well as enable customers to shop from home. The new e-commerce site www.ljsports.co.uk which can also be reached the the retailers corporate website www.londonjoggers.com launched in June, will enable customers to purchase from the company’s full range of stock offered in its current stores.  London Joggers already has Eurostop’s e-rmis head office management system and e-pos at till points across its stores. All stock is managed centrally through its warehouse located at the Shepherds Bush store, enabling the company to track movements of all items, both to prevent fraud or loss and identify hot sellers to meet customer demand. Bijan Fouladgar, Sales Director at London Joggers commented, “We have been delighted with the Eurostop retail system that we have had in place for several years. As a smaller retailer, we have benefited from Eurostop’s excellent customer service and knowledge of the fashion retail market. “Our new e-commerce system will help us to widen our reach and increase our turnover, meeting our long term revenue targets. The Eurostop team’s expertise and support has played an invaluable part in helping us implement our e-commerce strategy and grow our business.” Phillip Moylan, Sales and Marketing Manager at Eurostop said; “Service is an important part of our business. Not only have we designed specialist systems for retailers, for us the expertise and knowledge that we have in the fashion and footwear industry plays an important part of the success of our solutions. For our smaller independent retail customers, service plays a key part in the successful deployment of our retail systems. We are delighted that we have been able to work with London Joggers to support their business goals.”

John Anthony designer clothing stores choose retail systems from Eurostop

One stop shop for designer clothing based in stores throughout the South West selects Eurostop IT systems for retail outlets and website Eurostop, a leading supplier of retail systems to the Fashion, Footwear and General Merchandise sector, has been chosen by John Anthony, the independent designer menswear retailer based in the South West.  John Anthony is a one stop shop for designer clothing from all the top labels including Paul Smith and Dolce & Gabbana, Vivienne Westwood and Jeffery West, as well as designer jeans from Evisu, D Squared, Nudie and PRPS. John Anthony has selected Eurostop’s e-pos till systems across its five stores linked to Eurostop’s head office management system, e-rmis. John Anthony selected Eurostop’s system for the company’s proven experience in the retail and fashion trade. The system is being used to manage all sales data and stock control, linking up its online store.  All stock is now managed centrally to supply its stores and fulfil website purchases, with daily sales updates fed back to the head office system. Customers buying online can view stock availability and order items. John Anthony is also using the customer loyalty module of the system to manage its customer programmes. According to Mark Brewer, Manager at John Anthony; “The Eurostop team is very knowledgeable about the retail sector and what we wish to do. The implementation of the new system was very smooth, with seamless data transfer. As well as managing our stock more efficiently and improved reporting, the integrated website saves us a lot of time as customers are able to view the latest stock availability immediately, without us having to contact them. “We also hope that our new customer loyalty programme will enable customers to redeem points in store at their next visit, enabling them to benefit much more from each shopping trip with us.” Denise Proctor, Sales Executive at Eurostop said, “Successful retailers at these times are those who can focus on developing their business and ensuring that they continue to keep customers loyal. Eurostop’s systems have been designed to streamline stock management and sales processing enabling tight controls on stock supply and delivery with up to the minute reports, freeing up retail managers to concentrate on what they do best.”

Market leader in retail technology in Ireland continues to grow with Eurostop

CBE continues to develop fashion retail market share with Retail Management Information Systems from Eurostop CBE, the number one supplier of EPoS solutions in Ireland, has been progressively developing its fashion retail sector customer base during the last 12 months despite the economic downturn.  CBE is a value added reseller for Eurostop’s e-rmis management system and e-pos tillpoint systems across the whole of Ireland.  Customers such as Evolve, Dolans, Bella Baby, EJs and Magee have recently moved to the CBE/Eurostop solution. CBE believes that knowledge is the key for retailers to be able to manage their business.  The CBE/Eurostop solution provides visibility of sales and stock, and easy to use reporting facilities empowers retailers to make important business decisions based on accurate and timely data. Sean Kenna, Managing Director at CBE stated, “Retailers are now looking to their IT systems more than ever.  In a tighter trading climate accurate information is vital to assess business.  We actively work with all our customers in ensuring that the Eurostop systems provide the optimum platform enabling our fashion retailers to successful develop their businesses.” One of CBE’s high profile fashion sector customers is Paul Byron Shoes.  Paul Byron, Founder of the company said, “I have been using CBE’s Fashion system for the past ten years.  I can control stock levels from head office and know at the touch of a button trading patterns in all 20 stores.  This is particularly effective during busy sale periods.  I would have found it much more difficult to grow my business at the rate I did without the CBE system, which has paid for itself many times over.” Phillip Moylan, Sales and Marketing Manager at Eurostop commented, “We are delighted that CBE has continued to grow its market share in Ireland.  Eurostop is committed to supporting our partners and resellers overseas, and see Ireland as a key market.” Mr. Moylan continued, “At Eurostop we have many years experience of developing solutions for retailers.  We understand their pressures and particularly in these tough times, harnessing technology can help retailers to maximise profit from their business by taking the right decisions at the right time, based on up to the minute information.  We aim to provide as much automation as possible allowing the retailer to concentrate on providing excellent products and service and enabling them to build strong relationships that result in loyal customers.”

Eurostop to support Weird Fish retail op

Weird Fish, a leisure and lifestyle clothing company, will use Eurostop solutions to manage stock across its expanding retail operation FashionUnlimited Circulation: Industry Website Eurostop, a leading supplier of retail management systems to the fashion, footwear and lifestyle market has been selected by Weird Fish to provide solutions to support the company’s growing retail operation. Weird Fish, a leisure and lifestyle clothing company, will use Eurostop solutions to manage stock across its expanding retail operation. Weird Fish commented, “Weird Fish is expanding from our traditional wholesale base into retail. The focus of the stores is to promote the brand, build awareness and make a fuller range of products available to a wider audience. Our investment in the Eurostop system means that we are able to place greater emphasis on better merchandising and improving support for point of sale. This will help us to maximise sales opportunities.” Jon Goodwin, Financial Controller at Weird Fish said, “The Eurostop system gives us much more detailed and reliable information which will enable us to run our retail business more efficiently. As our product ranges continue to expand it is crucial to the success of the operation that we are able to manage our stock as efficiently as possible.” Phillip Moylan, Sales and Marketing Manager at Eurostop Systems said, “with our strong retail background Eurostop understands the challenges that growing retailers, and in particular wholesalers moving into retail face. We work closely with our customers, to understand their needs and develop the systems that best meet those requirements, enabling them to concentrate on their business, empowered by Eurostop technology.”

West End Deal

Eurostop has won a contract from Mer & Cashmere Retail Systems Circulation: 13,000 Two-monthly Eurostop has won a contract from Mer & Cashmere, the owners of the Brunello Cucinelli stores in London’s West End. The company’s e-rmis head office system and its e-pos till system will be installed at the retailer’s shops in Mayfair and Kensington. These will be used to manage stock more efficiently and to collect customer loyalty data at till point.