What is AI in Retail?

Artificial Intelligence (AI) is a hot topic today, with its capacious range far-reaching, not least in the retail industry.  Many of us have seen the impact of AI on various facades of the retail experience. You may be familiar with agentic AI learning to offer on demand, dynamic and personalised customer service via chatbot, or have benefitted from use ‘behind the scenes’ resulting in faster response order fulfilment or  greater supply chain resilience. From transforming customer service, to automating processes for employees, through to allowing smarter operational processes, the use and level of sophistication is evolving rapidly.  It’s a current and significant consideration for retailers, but there is a lot to evaluate when maximising the return on investment for AI technology. We take a look at some key questions that retailers may be asking on the topic of AI.  Read on, or watch our ‘ES Retail Studio Discussion’ to learn more about what Eurostop has to say on AI in retail. What actually is AI and why is everyone talking about it now? Artificial Intelligence is software that can learn from data and make decisions or predictions based on what it has learned — rather than following a fixed set of rules written by a programmer. The key difference from traditional software is that AI improves over time as it sees more data. It is not programmed with every possible answer; it learns what good answers look like from examples. The reason it feels so prominent right now is that several things converged at once. The underlying technology matured significantly over the last decade. Computing power became cheap enough to run AI at scale. The volume of data that businesses have been accumulating — transaction records, customer histories, stock movements — reached a point where AI can extract genuinely useful patterns from it. For retailers specifically, this timing matters. The data you have been collecting through your EPOS and retail management systems for years is exactly the kind of structured, operational data that AI works best with. The technology is ready. The data is ready. The question for most retailers now is not whether to engage with AI, but how?  AI is not a new idea — it is a mature technology that has finally become affordable, accessible, and genuinely practical for businesses of all scale. KEY TAKEAWAY https://youtu.be/2UixgqyaGKk If you would like to talk to us about what Eurostop can do for you, get in touch Talk to us How will AI assist in the retail business arena? AI does not replace the people running a retail business. It removes the administrative and analytical work that was getting in the way of them doing it well. The biggest shift AI brings to retail is not automation — it is speed of decision-making. Retailers have always had data. What they have lacked is the ability to act on it quickly enough to make a difference. AI closes that gap. A store manager who previously spent an hour pulling reports in the morning can now have a summary waiting in their inbox. A buyer who built purchase orders manually from last season’s numbers can instead review a system-generated draft. A loss prevention team that relied on end-of-month audits to catch anomalies can be alerted when a pattern first appears. The areas where AI tends to have the most immediate impact in retail are stock management, customer retention, and operational efficiency. Demand forecasting reduces both stockouts and over-ordering. Personalised outreach drives repeat visits without requiring a large team to manage campaigns manually. Automation at the operational level gives store teams time back each day.  AI does not replace the people running a retail business.  I removed the administrative and analytical work that was getting in the way of them doing it well. KEY TAKEAWAY Why should retailers adopt AI sooner rather than later? Waiting for AI to become more mainstream before adopting it is the same logic as waiting for the internet to become mainstream before building a website. By the time the technology feels safe, the window for competitive advantage has already passed. There are two compounding advantages that early adopters gain which late adopters cannot simply buy their way out of: organisational learning and data maturity. AI systems improve the more they run. A demand forecasting model that has learned through two full retail seasons will outperform one that has only seen three months of data. A fraud detection system that has built baselines across a year of transaction history is more accurate than one that started last week. The retailers who begin now are building a data advantage over those who wait — and that advantage grows over time, not linearly but exponentially. The second factor is organisational. Teams that have been working alongside AI for a year or two develop a different relationship with it than teams adopting it for the first time. They know how to question its outputs, when to override it, and where it adds the most value. That institutional knowledge is genuinely hard to replicate quickly. There is also a straightforward competitive dimension. AI-enabled retailers can act faster — on pricing, on stock, on customers — than those doing the same work manually. In a market where margins are under pressure and consumer expectations are high, that speed of decision-making is a real commercial advantage. And it compounds month on month for those who start earlier. Waiting forAI to become more mainstream before sdopting puts you on the backfoot.  By the time the technology ‘feels safe’ the window for competitive advantage has already passed. KEY TAKEAWAY What are the risks of AI in retail and how do we manage them? There are three risks worth taking seriously — and all three are manageable with the right approach. Data quality. AI learns from your data, so if that data is inconsistent, incomplete, or inaccurate, the AI will produce unreliable outputs. Bad data in, bad data out — but at scale and at speed. Before

Stuarts London Selects Eurostop Retail Systems to Power Future Growth

Stuarts London, the premier British heritage menswear retailer, has selected Eurostop’s retail technology to power its omnichannel operations, ensuring the brand maintains its trademark focus on exceptional customer service and a highly curated brand edit. For over 50 years, Stuarts London has dedicated itself to providing an unparalleled shopping experience, blending heritage and modern aesthetics. To support its evolving retail operations, the business required a sophisticated technology upgrade. Eurostop was chosen to deliver a robust tech stack that streamlines backend operations, allowing Stuarts London to focus on what it does best: delivering purposeful, high-quality menswear collections backed by expert in-store knowledge. Owned by contemporary men’s fashion expert Ravi Grewal—who is widely recognised for dressing high-profile figures such as Eric Clapton, Ricky Hatton, Chipmunk, and members of the Middleton family—the independent retailer required a technology partner that aligned with its unique offering and service-driven ethos. Stuarts London will be implementing Eurostop’s next-generation stock control and merchandising system, Retail Master, to sit at the core of its multichannel operations. The platform will manage the complexities of their curated collections while providing specialised merchandising capabilities. Fully integrated with their flagship Shepherd’s Bush store and two Shopify e-commerce sites (stuartslondon.com and dandyfellow), the Eurostop solution will synchronise inventory, product catalogue data and sales transactions in real-time, ensuring tight stock management and a seamless omnichannel experience for customers, while enabling Stuarts London to leverage the full reporting and analytics capabilities of Retail Master. Jason Statham, Guy Ritchie and Paul Weller If you would like to make the switch or find out more, let’s talk.  See Retail master In the store and warehouse, Eurostop’s connected mobile applications, SKapp and WHapp, will automatically track live deliveries and stock movements. SKapp will enable fast and accurate stocktaking, while WHapp will track deliveries and stock movements throughout the warehouse. This will drive operational efficiency and significantly enhance the customer service experience. Stuarts London sought a vendor capable of seamlessly connecting all facets of its retail operations—specifically its online channels and store—to a centralised system, a requirement their previous provider could not fulfil. The fully connected technology stack will now complement the brand’s dedication to personalised, premium service. Ravi Grewal, Owner of Stuarts London, commented “Eurostop was carefully selected because of their stellar reputation and their technical ability to support our business into the future. Their modern, flexible technology options allow us to efficiently scale our operations and offer our collections to a global audience without geographical limitations.” Dinesh Peerez, at Eurostop, added: “We are thrilled to partner with Stuarts London. As an independent retailer, they truly inspire with their unique collections, and we are proud to power and streamline their business with our retail technology.”

New Generation Retail Technology, AI and Redefined Hardware Options

As we approach mid point in 2026, we decided to take a half-yearly ‘stock take’ ourselves to let you know what exciting developments are in the pipeline at Eurostop. Do you have a Retail Master in your Business? Our flagship stock control and merchandising system, Retail Master, is now in full release. The browser based product sits at the core of your unified commerce retail system to provide a single view of the inventory across your entire business. Part of our new generation technology  suite, it uses composable, modular, loosely coupled system architecture facilitating rapid and agile development with short release cycles to allow rapid deployment of a list of quickly expanding features. Developed with the specialised requirements of the fashion, footwear, jewellery and general merchandise retail sectors, it offers flexible and efficient management of your product inventory and selling channels. If you would like to make the switch or find out more, let’s talk.  See Retail master We offer no obligation demonstrations and would be happy to provide an omnichannel system that works for your business, or help you plan for an implementation within existing business systems.  Every retailer is individual, but one thing remains in common, fast implementation and minimal disruption of business operations is a must have. AI Retail Reimagined Everyday, or even every hour, there seems to be new advancements in AI.  Love it or hate it, it isn’t going anywhere, but everywhere….  In the coming months, we will take a deeper dive into how we see AI impacting the retail industry specifically and also letting you know about how we at Eurostop are harnessing AI in our new generation products.  We’ll also be providing practical advice on how you can implement AI in your retail business. Today, we would like to introduce you to ARIA, an AI assistant here to help.  Of course, sometimes you just want to speak to a real person, so rest assured, our in house and UK based team of support professionals remain here at the end of the phone or by email.  It’s all about convenience and what works for you. ARIA is currently in beta testing and is scheduled for release on Retail Master in the coming weeks. Later in the year, you will also see how AI can be used in Retail Master to provide merchandising recommendations to help your business grow and scale.  The ability to use smart stock forecasting – use predicted sales by store, and  automated personalised loyalty offers are soon to become a reality. New Era Point of Sale The imminent release of Eurostop’s state of the art POS system will also be with you in the coming months.  Fully connected with Retail Master and online selling channels, it will ensure tight synchronisation of data across your business.  Best of all the intuitive UX minimises training requirements, which will get you up and running using the new technology in a rapid timescale. It will be paired with a range of hardware options that we are particularly excited about.  Today we take a sneak look at some of the options that will be available, but get in contact if you want to be one of the first to receive a demonstration. POS Hardware Redefined During the second half of 2026, we will also be releasing new POS hardware options.  The Android hardware will be the perfect partner to our new POS and furthermore, the android options will be available at at least half the cost of existing options. We will of course keep you updated, but in the meantime, if you are interested in finding out more about these exciting developments or want to talk about growing your business, please get in contact, we would be very happy to talk.

Multi-Factor Authentication for Retail Pain or Paramount?

According to the Royal Institution of Chartered Surveyors (RICS), more than a quarter of organisations in the UK have suffered a cyber attack in the last 12 months. The retail news is splattered with regular and an escalating number of security incidents  that have significantly constrained the operations of many retailers including stalwarts such as M&S and Harrods.  The cybercriminals’ actions have resulted in inoperable systems and services, lost sales and revenue and even administration.  So with cyber security becoming a very real threat, it is imperative that your systems are protected and risks are reduced as much as possible. Image source, BBC One element of a robust security ecosphere is multi factor authentication (MFA).  By now, most digital users will have experienced one type of two-factor or multi-factor authentication during online activities, as businesses become more security conscious.   What is Multi Factor Authentication? Multi factor authentication refers to authentication processes that require more than one form of authentication.  For example. Instead of just being able to use your password to login to a website, you may then be prompted for another form of authentication such as  a one time code (which expires after a set time), sent to your email.  You are then required to enter this code to complete the login process. This additional verification check strengthens the authentication process to make sure that you, and only you, have access to the account.  It may seem like an operational impedance, but everyone wants their data safeguarded, so it is unfortunately becoming a necessity. There are several types of MFA, of which some examples you may recognise below Types of Multi Factor Authentication KNOWLEDGE (Know) This method involved verifying information that you know, such as passwords or PINs. POSESSION (Have) A possession layer uses an Authenticator app, or similar, to generate time-based codes, SMS or email codes or other verification check. INHERENT (Are) Inherence makes use of biometrics like facial recognition or fingerprint identification. LOCATION (Where) GPS or IP addresses can also be used to verify a user via their location. Benefits of MFA for Retail? In the mission to address the complexities of omnichannel retailing, retailers need in turn to power their operations with a complex technology stack.  This often involves an ERP system at the core.  Different selling channels and operational systems covering fulfilment and accounting radiate from this single view of truth.  These systems contain business critical, sensitive and confidential information which cybercriminals know would cause huge disruption if unauthorised access were to be obtained. Retail is a ripe target with a plethora of customer data as well as payment details in play.  There are data privacy concerns, identity theft, malicious intent and ransoms to consider; all potential avenues  for criminals to exploit your business, if they are able to penetrate security barriers. How does Eurostop keep your retail systems secure? At Eurostop, we are highly focused on providing secure systems that reduce your risk of threats.  We know how important it is to keep you up and running, and selling – vital for modern businesses in an ‘always on world’. Not only does this afford you specialised retail software to manage your business, but it also provides features to ensure that you remain compliant with data privacy laws, and minimise the risk of disruption caused by the ominous online miscreants. Multi factor authentication is an important part of the security measures that we implement across our solutions to protect your business. Peter Way, Development Manager at Eurostop commented, “Data privacy and stringent access control is paramount to any development that we undertake.  From the point of initial scoping, we carry out data impact protection assessments to ensure that any work that we carry out has been assessed for risk and managed as is far as is possible.” Kumar Ramanathan, Networks and Security Manager, added  “Unified commerce systems command a robust awareness of security protocols and secure hosting, systems and data transfer.  MFA is an important part of these barriers to keep our retailers operating uninterrupted.” If you would like to find out more about Eurostop’s unified commerce retail systems, please get in touch, we would be happy to discuss your options.  Contact us at [email protected]

Supercharge Your E-commerce Inventory with E-commerce Stock Control

The Best of Both Worlds Eurostop are pleased to announce availability of our e-channel offering which allows you to benefit from e-commerce integration, including all of the features of a feature rich online e-commerce website with full connection to the Eurostop flagship Retail Master solution – allowing you to have the best of both worlds. On the Highstreet, Online & In Between Not just for bricks and mortar (Eurostop Retail Systems power many renowned highstreet retailers), e-channel now affords pure online players as well as multichannel retailers, to reap the benefits of advanced e-commerce stock control and merchandising capabilities. The e-channel solution Eurostop’s single view e-commerce stock control system (Retail Master) connected to market leading website platforms, including Shopify integration, for streamlined online retailing, fewer stockouts, maximising potential sales, happy customers, online business growth and of course, a slick online brand persona. Sign up, Get Selling… Fast No longer do you need to spend time on time consuming and costly web integration projects because our e-channel offering gets you up and running instantly with a single view of stock and specialised technology for managing and merchandising your e-commerce inventory to maximise online sales and delight customers. Simply Pick Your Product Available in three packages designed to cater to online retailers with different transaction volumes, you can get started from £200 per month.  We also have a bespoke offering for those who have specific needs. It means that whether you are a small business looking for accurate e-commerce stock control functionality and essential purchasing and product setup features, or a high volume complex business that requires advanced strategic tools, integrated performance dashboards and detailed financial reports like Aged Stock Summary, Eurostop has a solution that will fit your brand. Find out more about the different e-channel packages available. STARTER £200 per month Up to 900 orders per month PROFESSIONAL £350 per month Up to 1800 orders per month ENTERPRISE £500 per month Up to 3000 orders per month Jeremy Rodrigues, Partner Manager at Eurostop said  ‘The e-channel solution has been designed to take online retailers to the next level and grow their business.  The tried and tested technology provides accurate data synchronisation and stock control, which is essential for superior customer service.’ If you would like to speak to us about taking control of your e-commerce inventory and growing your business, get in contact, we would be very happy to help. Help Power my online sales Alternatively, if you are  Web Design Agency working with an established e-commerce platform and would like to find out about working with Eurostop for Shopify integration, then let’s talk. I want to work with you

Windows 10 EOL – are you ready?

The Windows 10 operating system has been available since 2015 and is a major version of Microsoft’s Windows NT client lineup.  It’s successor, Windows 11 was released in 2021 and since then Microsoft have announced that Windows 10 Support will cease in October 2025.  As of June 2025, according to GlobalStats StatCounter, Windows 10 still holds more than a third of the market. With the majority of retailers, along with other business users, likely currently still using Windows 10 and the looming date of the 14th October, this is an important deadline for consideration.   If you haven’t already made plans, this should now be a priority. To add complexity to the situation, for Enterprise users, there are two versions of Windows 10 (Windows 10 IoT Enterprise LTSC 2021 and Windows 10 IoT LTSC 2019)  that have been assigned an extended support date.  Enterprise version Supported until Windows 10 IoT LTSC 2019 9th January 2029 Windows 10 IoT Enterprise LTSC 2021 31st January 3032 If you implemented either of these versions of the operating system, then you may consider continuing to operate on your existing system. For the purposes of this post, we will be referring to Windows 10 versions that will reach end of life later this year. What happens if I don’t upgrade my operating system to Windows 11? While your current retail EPOS software may still function under Windows 10, planning for future compatibility is essential. At Eurostop, we ensure all our solutions are tested and optimised for Windows 11, so you’re fully supported.  If you opt not to upgrade your Windows operating system, there are important factors to consider, such as: Possible incompatibility with new software versions and subsequently being unable to utilise and benefit from advancements and new features. No further  software updates, technical support, bug fixes and features updates from Microsoft; and notably the cessation of security updates. Restricted retail vendor support with incompatible features. Not updating your operating system to a supported version can leave your business open and more vulnerable to cyber threats  such as malware, compliance issues and viruses.   The absence of security updates is significant as this can lead to a position of compromised security,  which is particularly pertinent in today’s climate.  Retailers are facing increasing threat from cyber security criminals, as demonstrated very recently by the likes of the Co-op and M&S.  The latter suffered an attack in Easter and is still working on getting back up to speed months later.  It has been predicted that 2025 will be the worst year yet for cyber crime. What do I need to do? There are several factors that need consideration, but the important thing at this stage is to act quickly, with limited time available to ensure that you are able to continue business operations with minimal disruption.  Points for consideration include: Is my existing hardware compatible with an upgrade to the replacement Windows 11, or is new hardware required? How do I initiate an upgrade? What is the timeline for upgrading my hardware estate? Will there be any downtime for business operations? How will an upgrade to Windows 11 affect my retail stock control software? Do we have in-house technical resource to implement the new operating system? Are there any other benefits in upgrading my operating system to Windows 11? Upgrading to Windows 11 also offers other benefits, such as a modern user interface and productivity tools, enhanced security, better performance and efficiency,  AI-powered features, improved collaboration and integration,   as well as continued support and updates. How can Eurostop help? If you need assistance with planning for this important milestone, the good news is that we are available to help.  If you don’t have a strategy in place, we do urge you to plan immediately to allow enough time to address your situation. Eurostop’s  current hardware runs the Windows 11 IoT Enterprise LTSC 2024 version, which has an extended expiry date of October 10, 2034, and will remain in support with monthly security update releases through to that date. If you are running a version that has reached EOL, then Eurostop are able to assist in the following areas: If you have hardware provided by Eurostop, we can advise if it will be compatible with the succeeding Windows 11 operating system. If you require new hardware, then we can also supply modern hardware options with Windows 11 installed. Francis Adjei, Support Manager at Eurostop commented ‘We know its important to keep our retailers running smoothly, especially in an ‘always-on’ world and would encourage anyone who may be affected to get in contact as soon as possible so that we can provide any assistance as necessary.  Our team is always here to support you and ensure minimal disruption to your business’  If you would like to speak to us, please get in contact [email protected]

Dopamine in Retail: Engagement Strategies

Promotional Dopamine Highs As a retailer, your key objective is to generate sales and profitability, while of course keeping your customers happy and highly engaged with your brand. Anything that can be employed as part of your retail toolkit for increasing sales should be harnessed for sure. Retail promotions are one of those all important tools; but did you know that there is actually scientific evidence for why we as shoppers find that we just can’t resist purchasing when a promotion is involved? You’ve heard of a ‘runner’s high’, well it has been shown that both the anticipation and receiving an unexpected reward, such as a retail promotion, releases one of the body’s four other feel good hormones – dopamine.  Otherwise known as the rewarding chemical,  this happiness hormone is a  powerful chemical messenger in the brain.  The release affects how we feel and behave.  In the case of dopamine, exclusive or time sensitive promotions can create a sense impulsiveness’ , motivating a shopper to make that all important purchase.   So as a retailer, promotions have to be a powerful component of your retail arsenal to consider. What better way to encourage new and repeat sales than by using one of the body’s natural chemicals and responses to generate excitement and a sense of urgency to purchase!   The Techy Bit So now we know a bit about the science behind the strategy that can fuel your profits, the challenge is successfully managing such promotional campaigns across your business.  Promotions have advanced over the years and today they can be complex, especially when you are also using personalised promotions (which by the way, further heighten the emotional trigger and anticipation to motivate shoppers to make repeat purchases). In 2025, the digital outreach of social media and email marketing channels provides far reaching opportunities to keep customers informed about current events in store, new product lines, trending products, benefits and seasonal promotions.  With the many events scattered throughout the calendar year, there is no shortage of opportunity to remain relevant and competitive with special offers or the like.  But throw into the mix unexpected world events or just the unpredictable British weather, you have a plethora of situations where you may want to react quickly with a new promotion or adjust an existing one to remain relevant and competitive. Of course, in a multichannel and social world, creating and processing retail promotions seamlessly and quickly across both your brick and mortar locations, online channels and market places can be both a time consuming and daunting task.  In addition being able to respond and react to resulting promotional traction can be of great benefit.  Well, the good news is that having the right connected technology stack in place facilitates this process for you. From setup, automated scheduling, application of promotions to specific product lines, locations and channels, the right technology allows control at the push, or ‘click’ of a button (well, maybe a few). In addition, recording sales against promotional activity closes the loop allowing you to later analyse the effectiveness of your applied strategies. Unified Retail Promotions Eurostop’s Unified Commerce solution allows you to do all of the above and includes a multitude of promotional types, such as Buy one, get one free Two for the price of one Buy one get second for percentage off Buy a specified combination of items, receive a gift or free product Three for two, four for three etc. Money off Product range at same price or flat rate Basket promotion or spend and save threshold offer Tiered promotion or graduated spend and save incentive. But our Promotions engine is powerful and the options don’t end there.  You can either use the Wizard to guide you through the process or setup the promotion yourself, with fine control of promotional criteria available to open a multitude of potential promotional types.  The technology will allow you to manage and implement your promotional strategy with ease across the business. Analyse Promotional Performance The unified commerce system allows you to view the impact of your promotional campaigns and adjust your strategy accordingly. If you would like to find out more about how Eurostop’s Promotions module can assist you, please get in touch and speak to one of our retail experts who will be happy to discuss your needs and demonstrate how we can keep both you and your customers extremely happy.

Dinny Hall Selects Eurostop For Multichannel Jewellery Business

Dinny Hall, the British jewellery brand celebrating 40 years of design and craftmanship, has selected Eurostop retail solutions for their multichannel business. Renowned for its sophisticated, timeless designs that often carry profound symbolic significance, the brand has become synonymous with luxury, offering exquisite pieces at prestigious locations, including the iconic Liberty department store in London. Today, Dinny Hall continues to lead the way in British jewellery design, with its flagship London store standing as a testament to its dedication to exceptional craftsmanship and enduring influence.  Her pieces are coveted by A listers internationally and are seen adorning the likes of Naomi Campbell, David Bowie and Margot Robbie, to name a few. Eurostop are delighted that Dinny Hall have chosen to implement Eurostop’s retail solutions, including our Stock Control, POS, Business Intelligence technology and web integration using the Magento Platform. Dinny Hall needed robust and connected retail technology to optimise their sales processes and improve efficiency across their growing multichannel business operation. Previously, Dinny Hall faced the challenge of manual operations in store and across their disconnected John Lewis concession systems. Eurostop’s connected retail technology and web integration, will allow Dinny Hall to enjoy real-time data and a single view of stock, eliminating the need for manual checks. Up-to-date sales data from across all channels will be available as a single view, essential for a unified commerce experience. Additionally, repairs, which are currently handled manually outside the system, will soon be streamlined with a dedicated EPOS module for repairs, further optimising operations. Eurostop were also selected for their in-house Development Team who will be able to  customise their technology stack to revolutionise Dinny Hall’s inventory management, particularly when it comes to selling single earrings from a pair. Previously, stock was generally tracked using a decimal system that grouped earrings only by pairs, making it difficult to manage singles accurately. Eurostop’s tailored solution will allow precise stock capturing for both web and store sales, improving clarity and ensuring stock levels are always accurate. Leanne Loh, MD at Eurostop, said “We are extremely pleased to have been selected by Dinny Hall to power their jewellery operations. We are confident that our specialised POS and Stock Control solutions for Retail will support their business with their beautiful offering and we look forward to working with this British brand.”

Celebrating 35 Years Innovating POS and Stock Control

Back in the 80s, Richard Loh, CEO & Founder at Eurostop was working in retail Head Office himself. Identifying a gap in the market, Richard took a leap and decided to use his experience to embark on creating and building his own POS system.  He sourced a small team of developers and Eurostop was born.  According to legend in the office, the story goes that the name was actually some sort of ‘admin error’ when intending to register the name ‘Eurostock’.  In any case, it seems to have served us well in bringing luck, with 2025 marking our 35th Anniversary in business and we are delighted to be going strong! Before the Millennium, the now forgotten but instantly familiar tones (to those of a certain generation) of files writing to floppy disk, dial up modems and fax machines rang out in the office where WinPOS was created Digital Disruption and Unified Commerce Over the last 4 decades, Eurostop has successfully expanded from our first POS system to a complete suite of retail technology, now powering unified commerce not only on the UK Highstreet, but across the globe. Retail has changed drastically during this time, but we are very proud to have a portfolio of customers who have grown and scaled with us by continuing to trust, rely and invest in our partnerships to service their multichannel online sales channels, brick and mortar stores and fulfilment centres. In 2025, fully connected technology has to reign supreme in order to facilitate the highly desired unified commerce that retailers strive for and customers have come to expect. 35th Birthday Celebrations April marked our special birthday and we took the opportunity to celebrate at our London Head Office. As well as our much valued customers, we also treasure our teams of often long standing employees. Akanksha works at out London Head Office.  She is establishing a personal footprint in the Eurostop software solutions, but is also warmly recognised for her extremely positive and bright presence in the office.  Akanksha commented ‘I feel really lucky to be part of the Eurostop family, especially as we celebrate 35 incredible years. Working here has been such an important part of my personal and professional journey. I’ve learned so much—not just about the work we do, but about teamwork, resilience, and growth. The people here are always so active, supportive, and genuinely willing to help, which creates such a positive environment. I’ve always felt encouraged to challenge myself and become a better version of who I was yesterday. Eurostop is more than just a workplace—it’s a place where people grow together. I’m proud to be contributing to our shared success, and I look forward to continuing this journey with even more energy and purpose in the years ahead.’ Richard Loh added Thank you to all of my teams for helping to make Eurostop what it is today. I am really happy that we continue to power so many fantastic names in retail.  Although challenges come our way, it certainly is a very exciting time with technology advancing as fast as it is. For me personally though, the greatest reward in business has always been when one of our customers is happy and we develop a mutually solid and lasting partnership. It sees us through many challenges because there is always a way forwards. Read more about the Eurostop story and highlights here.

Life at Eurostop

We asked one of our Business Development Managers, Eddie, for an honest quote about how he felt it was like to work as part of the Eurostop Team, and were delighted when Eddie took the time and effort to express his glowing review below. We are also very happy to have you as part of the Team, Eddie.  Thank you for your hard work and progression. “I would absolutely recommend Eurostop as a place to work, based on my experience as an employee from 2021 to the present. I joined Eurostop as a Sales Coordinator and was subsequently promoted to Business Development Manager (BDM), a testament to the company’s commitment to career progression and rewarding hard work. During my time at Eurostop I have consistently been blown away by the positive and supportive work environment. The people I have worked with are friendly and approachable, fostering a strong sense of community. The management team is particularly supportive, providing guidance and encouragement while also giving employees the autonomy to develop and grow. I have personally benefited from this approach, receiving the freedom and support I needed to advance both professionally and personally. The company actively rewards hard work and loyalty. This is reflected in frequent performance reviews, which provide valuable feedback and opportunities for development, as well as the company’s culture of recognising and appreciating employee contributions and milestones. Furthermore, Eurostop fosters an interconnected and dynamic team environment, where collaboration between departments is encouraged and valued. This interconnectedness allows for a free flow of ideas and contributes to the overall success of the company. Beyond the professional aspects, Eurostop also cultivates a positive and enjoyable work environment. Management frequently provides office treats, including food, snacks, and drinks, which adds a touch of appreciation and helps boost morale. This, combined with the company’s open-door policy and receptiveness to new ideas – regardless of their origin – creates a truly inclusive and innovative workplace. My personal experience at Eurostop has been exceptionally positive. Not only have I achieved professional growth and earned a good commission, but I have also felt valued and supported throughout my journey. I have witnessed firsthand the company’s dedication to its employees and its commitment to fostering a positive and productive work environment. Eurostop’s commitment to its employees goes beyond just career progression. Eurostop have also gone above and beyond by accommodating my health requirements, and being incredibly supportive during tough personal moments too. I wholeheartedly recommend Eurostop to anyone seeking employment. If you are looking for a company that rewards hard work, loyalty, and creative thinking, and provides genuine opportunities for career growth, then Eurostop is an excellent choice. I am confident that you will find it to be a rewarding and fulfilling place to work.”