If you own a business then this probably isn’t the first time that you’ve heard about point-of-sale systems (POS) or electronic point-of-sale (EPOS) systems. However, you might not yet be aware of all the benefits the right software and system could have for your business. That’s why the team from Eurostop has collected some insightful information for you below.
What Exactly is an EPOS or POS System?
Both terms are often used interchangeably these days to describe the till used in a retail environment to ring up customers and take their orders. However, they’re a little more in-depth than that and often include software to record purchases and inventory, as well as automatic reordering solutions, depending on your business’ needs.
Why Do You Need an EPOS System?
EPOS systems can cover a variety of needs for businesses of every shape and size. Some of its most common uses include connecting it to your larger retail management system to keep track of stock, sales, and customer services. You can even offer discounts, administer sales promotions, and track customers’ buying histories to help your sales staff better serve your clients.
What are the Main Benefits of Retail EPOS Software?
There are a host of benefits to installing a retail EPOS system at your location, a few of them include:
- Increased Customer Loyalty: In retail especially, the customer should always come first, and a reliable EPOS system is one of the best ways to make this happen. In addition to adding an overall improved customer experience at your business locations, installing the right EPOS software will also enable you to easily manage customer loyalty programs, and offer promotions, discounts, and reward points all in a seamless fashion.
- Added Efficiency: Another great advantage of installing retail EPOS software is that it can save loads of time. This is due to all the automation options and functions; you’ll be required to expend fewer resources monitoring the sales process. You’ll also spend less time generating reports, tracking sales and stock, and updating customer details. This allows you to focus your resources where they’re most important: keeping the customer satisfied.
- Backing Up Important Data: EPOS systems also provide a secure way to have all your data backed up in one place. Sales information and sensitive customer data will remain well-protected and you can closely monitor your stock to ensure that there’s never a scenario where a customer asks for something you don’t have in the store.
Let Eurostop streamline your business with our reliable retail EPOS software!