M&S International improves customer service with Eurostop Retail Systems in stores
“The Eurostop solution is a big step forward for our Hong Kong business. It will give us a better overall customer experience, provide us with great promotions capability to drive sales, help our store colleagues to be more efficient and give us a modern platform to build on for the future.” Tim Robson, Project Manager, M&S International Business benefits seen by M&S International Integration to M&S’ SAP ERP system provides the Head Office with up-to-date sales data from Hong Kong and Macau stores Real-time lookup from POS into SAP provides store colleagues with real-time stock figures across Hong Kong estate New multi-promotions capability at till point, reduces complexity for colleagues and average wait time for customer, maximising revenue opportunities Custom development projects use innovative technology to enhance the instore experience for colleagues and customers Download the full case study to read more… Case study download Download the full Case Study now to see how M&S International improved customer service in stores. Case study download Please fill out the form below in order to receive the download link for your chosen case study. [email-download download_id=”8228″ contact_form_id=”8241″]
What every retailer needs to know when going international
Four key steps when looking to expand overseas – Richard Loh, CEO and Founder of Eurostop Ltd. offers his thoughts and tips on expansion overseas As a successful retailer operating your business in the UK you may well now be considering expanding overseas. We have worked with many retailers over the years who have done just this and I can now say with pleasure, have growing international store networks. You have probably already done your market research, developed your business plan and identified locations for your new stores. However, working with our clients on exactly these opportunities we have encountered a few things that are worth thinking about before embarking on your new journey abroad. Download the whitepaper to find out Richard’s tips for international expansion. The whitepaper covers 1. Understanding the culture 2. Getting up to date on local legislation and taxation 3. Working out the IT 4. Going that extra mile Download white paper Please fill out your details below. You will then be redirected to download our FREE PDF. [email-download download_id=”7937″ contact_form_id=”7936″]