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Current retail news at Eurostop

JD Sports chooses Eurostop Retail Systems for stores in South East Asia

Specialist global retailer of sports, fashion and outdoor brands selects Eurostop’s connected systems for omnichannel operations across Asia Eurostop has announced that JD Sports has selected Eurostop Retail Systems for its stores across Malaysia, Singapore and Thailand. JD Sports have chosen Eurostop’s connected EPOS, mobile POS, ERP, data warehouse and business intelligence and reporting solutions for the region. The connected solutions which will also be integrated by Eurostop to JD Sports’ existing systems will provide a centralised, fully connected stock management and fulfilment system to process online and in store sales in SE Asia, linked to its local country and UK warehouses to efficiently manage its multichannel offering. JD Sports selected Eurostop systems following an in depth market review and in light of the work that Eurostop has completed with the Tiso Group, which is part of the JD Sports Group. Barry Loftus, Group IT Director of JD Sports Fashion PLC said “I am looking forward to working with our strategic partner, Eurostop, once again on this expansion in South East Asia” Hew Poh Yin, Managing Director for Eurostop operations in Asia said; “For large retailers like JD Sports, the challenge is to have a complete overview of stock and sales across a multi-channel and international business. Investing in Eurostop’s connected systems ensures that every item and sale is managed, from purchase through to sale and despatch, across JD Sports’ entire estate in the UK and SE Asia.”

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Eurostop releases a new retail POS Package for independents, start-ups and ‘clicks to bricks’ retailers

I am delighted to announce that our award-winning Eurostop EPOS solution is now available as a complete retail POS package in the UK and Europe. After a lot of market research, talking to my contacts in the industry and based on extensive retail experience, I am pleased to let you know about the availability of our new hosted package, Total Retail POS. Designed especially for retailers that are looking for a complete EPOS solution, the Total Retail POS package includes all the features required for retailers with up to 4 stores. The package offers great software that’s easy to use, till hardware and retail business insights reporting, so that you can see and respond to how your business is performing. Total Retail POS is delivered with a sleek tillpoint, including customer facing screen, running our award winning e-pos touch software. On top of that we are supplying a streamlined version of our connected back office stock control solution, e-rmis ‘lite’, which will enable you to manage your stock seamlessly across locations and channels. Complete Retail POS System from £300 per month The package is suitable for independents, start-ups, retailers with up to 4 stores and etailers that are looking to expand into ‘bricks & mortar’. There is no long term commitment simply a monthly fee, from £300 per month. Totally supported! Total Retail POS is provided as a hosted and fully supported solution. From installation and training to upgrades and ongoing maintenance and support, these elements are all included in the monthly fee. Our package is designed to provide you with a complete solution, so getting started couldn’t be easier. One of our engineers will deliver the system and set it up for you within hours. Scalable POS and Retail Systems Lastly, as a long standing retail systems provider, we can also provide the reassurance that when our retail partners do grow and thrive, they can be assured that their systems will be scalable and that Eurostop has the experience to support them in their expansion locally and potentially globally. I am excited to be able to offer Total Retail POS, which I see will open up our retail solutions to a new market on the high street. Contact Eurostop today for more information on how you can start experiencing the benefits of Eurostop Total Retail POS.

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Tiso outdoor pursuits retailer chooses Eurostop connected retail systems to support business growth

Scotland’s leading outdoor pursuits retailer invests in Eurostop stock management and EPOS systems for faster and more accurate management of stock replenishment and promotions Eurostop has announced that Tiso, Scotland’s leading outdoor clothing & equipment retailer, has selected Eurostop connected stock management and EPOS systems for over 13 stores. Tiso chose Eurostop e-rmis, its stock system, e-pos touch and the retail business intelligence reports module, e-cubes, to provide the detailed stock management and replenishment that it requires to manage the variety of items sold in store and online. Over recent years Tiso has increased both its number of outlets and product range, stocking a wide variety of clothing, footwear and equipment for adventurer sports, including alpine biking, climbing, skiing and general outdoor pursuits. The recent investment in Eurostop retail systems supports further expansion plans. Tiso selected Eurostop’s e-rmis system to enable tracking of items from warehouse to store in detail. Eurostop’s system manages the entire replenishment process, from when items are picked using a wireless scanner, to packing and delivering to stores. Integration with the stock system provides head office with up-to-date sales data of all product lines across all store and online channels. In addition, detailed business insights from sales data using Eurostop’s e-cubes module aids merchandise planning. Chris Tiso, Chief Executive of Tiso Stores said; “The replenishment facility within e-rmis was exactly what we were looking for. It gives us far greater control of store replenishment, so we have an accurate view of the business. “Customised reporting gives us a handle on the stores’ performance, especially with our expansion plans. Our new Aviemore store will have even greater floor space for customers to try out products and investing in Eurostop systems provides us with the technology in store to provide an even better customer experience from trial to purchase.” As part of the connected systems for stock management, Tiso has installed Eurostop’s new e-pos touch, with added functionality to manage promotions and offers at the till point. Eurostop’s e-rmis also enables Tiso to load products easily onto the system in bulk from one spreadsheet, with SKU, colours and sizes. Purchase orders can also be created in the same way, by importing a spreadsheet with supplier details, items, cost prices and quantity saving time and reducing errors in re-keying. Phillip Moylan, Sales Manager at Eurostop said; “Retailers like Tiso have built successful businesses by staying true to their founding principles of loving the products that they sell and providing great customer service. Eurostop’s connected retail systems have been developed to underpin a retailer’s operations with accurate stock management to support sales and buyers. Having the information at their fingertips enables them to react to customer demand and provide a great service.”

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Trotters Childrenswear rolls out new Eurostop retail systems with seamless project management

New connected solutions replace legacy systems within weeks and dramatically improve speed of fulfilment during the busy ‘back to school’ season Eurostop has announced that Trotters, the independent children’s clothing retailer has implemented additional new features from Eurostop’s suite of connected EPOS and retail solutions for its stores, head office, warehouse and website within just a few weeks. Trotters, already an established user of e-pos touch, EPOS estate manager and e-rmis, has recently rolled out the e-mobile and Warehouse Locations modules. The new modules provide Trotters’ management with anytime, anywhere access to real-time sales figures from any sales channel, and have reduced the time for warehouse picking by half, which enabled the retailer to handle increased sales during the busy ‘back to school’ season. Eurostop took a phased approach with project management and closely examined existing business processes so as to mimimise disruption to the business, enabling Trotters to remain fully operational throughout the implementation. This was particularly important during the busy ‘back to school’ season, where Trotters was able to handle replenishment to stores and fulfilment of online orders in half the time, using Eurostop’s Warehouse Picking module. Natasha Lunney, COO at Trotters Childrenswear commented; “The Eurostop implementation was one of the smoothest and quickest system rollouts that we have ever seen. The experience of the Eurostop team shone through as they were able to advise on how best to streamline our processes to get the most out of the new system, and to support the business going forward.” The Eurostop solution also provides up to the minute and accurate sales figures from all channels directly to the Directors’ and Managers’ mobiles, using e-mobile. The business insights reports afford further filtering of information, supporting fast and informed business decisions that allow Trotters to react quickly to consumer demand. Integration of Eurostop’s stock control systems with Trotter’s e-commerce platform from Shopify ensures accurate synchronisation of stock position and prices, so that orders are fulfilled as efficiently as possible. In addition, custom integration to connect Trotters’ stock control with the Start-rite system enables replenishment of shoes to be managed automatically by Start-rite. Dinesh Peerez, Head of Sales at Eurostop, said; “We are committed to providing the solutions, project management and ongoing support to enable retailers to enjoy the benefits of Eurostop Retail Systems with minimal disruption to the business, even when migrating systems is involved. A systems transition can be a concern to retailers, but we have designed our own processes to ensure that they are as seamless as possible.” Find out more about the business benefits Trotters Childrenswear have experienced using Eurostop Retail Systems

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Eurostop announces release of MyShoppr™, a new consumer store app for an enhanced instore experience

Eurostop’s new in store app, MyShoppr™ enables retailers to harness the power of digital technology in their brick and mortar stores with on-demand digital personal assistant. Eurostop has announced the availability of its new consumer store app which has been developed to transform the in store experience. MyShoppr™ is available without download on any smartphone device, and acts as a personal retail assistant, taking advantage of the mobile shopping trend in store. By using their own phones to scan a barcode, customers have instant access to stock inventory information, product details and prices whilst shopping in store. The app is the latest innovation in Eurostop’s suite of connected retail systems that enable retailers to provide customers with a seamless and engaging omnichannel shopping experience. Customers can check stock availability, colours and sizes, while browsing and order online if not available in store. They can also research product details and share details of their experience with friends on social media. Deborah Loh, Marketing Manager at Eurostop said; “Investing in a Store of the Future is our focus. Providing a connected customer experience and innovative use of technology is becoming increasingly important for retailers to be successful, and to ensure that they stand out in the High Street. In addition, the relationship that brands build with their customers is extremely powerful.” “We have developed MyShoppr™ to provide retailers with a modern way to engage and service customers in today’s ‘on demand’ society. It is designed to enhance customer satisfaction and helps to ensure that retailers need never miss a sale.” Eurostop is currently offering a free one month trial of MyShoppr™. Contact us now if you would like to enjoy this limited time offer.

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Hawes & Curtis uses retail systems from Eurostop to enhance Customer Service

Jermyn Street shirt retailer, owned by Dragon Touker Suleyman, are in the final stages of installing Eurostop CRM software and connected stock systems to increase focus on customer service. Eurostop, a leading supplier of retail management solutions for fashion, footwear and lifestyle, has announced that Hawes & Curtis, retailer of men’s and women’s tailored clothing ranges, has recently upgraded to Eurostop’s e-pos touch across its stores. The retailer, which has 20 outlets throughout the UK, including its flagship store in Jermyn Street in London’s Piccadilly, has installed e-pos touch on all till points, enabling it to provide a more personalised and efficient service at point of purchase. Hawes & Curtis, owned by retail magnate and Dragons’ Den panellist Touker Suleyman, already uses Eurostop’s e-rmis head office system, linking all sales and stock in its stores, warehouse and website. The Eurostop system is fully installed across all the shops in the group, both Hawes & Curtis and Ghost. Hawes & Curtis has also implemented Givex’s gift card solution. The highly secure system enables the retailer to issue gift vouchers in the form of a physical gift card and track transactions and the available balance of the gift card or voucher throughout its lifetime, enhancing customer retention. Deborah Loh, Marketing Manager at Eurostop commented; “In the current retail environment, retailers need to go one step further and have the right technology and information to be able to engage with their customers on a personal level, to provide a superior service. Our retail solutions have been designed to effectively support a retailer’s operations through every step of the sales cycle and at every customer touchpoint,” Find out more about the business benefits that Hawes & Curtis have experienced.

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