Award winning, premium fashion retailer Jules B invests in Eurostop’s retail and fulfilment solutions

eurostop July 23, 2014

Seamless, transparent fulfilment across stores and warehouse ensures responsive customer service online Eurostop, the leading supplier to the fashion, footwear and lifestyle sectors has announced that Jules B, the premium fashion retailer with stores across the North of England has selected Eurostop’s fully integrated suite of retail management solutions for its head office, EPOS and fulfilment. Jules B has implemented Eurostop’s e-fulfilment module to process online orders for its fashion and designer collections from its warehouse and prestigious stores based in Newcastle upon Tyne, the Lake District and North Yorkshire. Eurostop’s e-rmis and e-pos solutions are used at Jules B’s head office and in stores, while its e-fulfilment module underpins the retailer’s stock management, identifying where stock is obtained to fulfil online customer orders. The system decides if the order is fulfilled either from the branch stock or warehouse based on different criteria set at Head Office. Jules B benefits from having a view of its live stock position in the warehouse and shops to efficiently fulfil web orders and optimise stock turnover. Staff can see at any point where the order is in the fulfilment process, enabling Jules B to provide an efficient and responsive customer service, while offering the full range of its designer collections from its stores to customers worldwide. Tom Jeffrey, Head of E-commerce at Jules B explained; “At Jules B we believe that the experience of purchasing online should be as enjoyable and indulgent as shopping in one of our stores. Our investment in Eurostop’s system enables us to process and track orders and know exactly what point the order has reached, which in turn enables us to provide a seamless customer service, just as if in the stores themselves.” Philip Moylan, Sales and Marketing Manager at Eurostop said; “Jules B prides itself on customer service in store and online and has developed a functional, friendly and easy to use website that is easily navigated. Regular changes ensure that the ‘shop window’ is refreshed in the same way as traditional store fronts. This, along with a powerful back end functionality provided by Eurostop’s solution ensures that stock levels are optimised for the profitability of the business, while still ensuring a quality customer experience.”

Eurostop signs up eight retail customers in Singapore region in just two months

eurostop April 23, 2014

Latest two fashion retailers in Far East shopping mecca choose Eurostop’s retail management systems following six customer systems recently rolled out Eurostop, a leading supplier of retail management solutions to the fashion, apparel and lifestyle sectors has signed up eight new customers in the Singapore region in the last few months. The latest two established retailers to select Eurostop are Spirit Sports and The Face Shop for its two brands VDL and Belif (hair and beauty products). Six other recently signed customers have already rolled out Eurostop’s e‑rmis suite of head office management applications and e-pos electronic point-of-sale solution. Amongst others they include Asia Square, a centre for dining, lifestyle and services (www.asia-square.com), Camoflage, Sunday 2000 (www.facebook.com/pages/Sunday-2000) and Party Mama Shop (https://www.facebook.com/partymamashoppteltd). Eurostop’s announcement of new customers underlines the company’s investment in the region and commitment to both smaller independent specialists as well as larger retail groups with multiple outlets. Its e-rmis head office system supports stock control across stores and e-commerce systems, and includes merchandising, promotions, replenishment and reporting functions. The Windows 8 e-pos has icons that can be adjusted on the display to suit the user, making it easier and more intuitive for staff to use, reducing the requirement for training. It has also been optimised to run on hand held devices including tablets and smartphones. Eurostop has recently released the latest Windows 8 omni-channel and multi-lingual version of its e-pos Touch system. Richard Loh, Managing Director of Eurostop, said; “Singapore is renowned for being a fashion shopping mecca, offering a wide variety of shops from independent specialists to the large multi-channel retailers. We have seen rapid adoption of our Eurostop retail system in many different independent retailers and are delighted that we have been able to supply systems that support merchandisers’ retail management operations freeing them to concentrate on their customers and maximise sales. We have recently expanded our operations and moved into bigger offices that will enable us to continue to support our customers with dedicated local service.” On 5 March Eurostop Singapore Pte Ltd moved to prestigious new offices; 10 Ubi Crescent #04-44, Ubi Techpark Singapore 408564 The new phone number is: +65 6561 1411

Brand new retail venture at St Pancras International selects Eurostop

eurostop April 10, 2014

Efficient retail management solution supports the launch of St Pancras Chambers Collection at London’s iconic railway terminus St Pancras Chambers Collection, the brainchild of the owner developers who transformed the Grade I* listed Victorian St Pancras Chambers into a 5-star luxury hotel and apartments, has selected Eurostop retail management solutions to support its new retail venture. St Pancras Chambers Collection has launched an exclusive range of gifts which will be available for purchase to train travellers after passport control at St Pancras International. St Pancras Chambers Collection is using Eurostop’s e-pos system and e‑rmis suite of head office management applications to automate and facilitate its stock control processes. It is estimated that up to one million visitors per week travel through St Pancras International, 25% coming for reasons other than travel. With 90,000 sqft of retail space, London’s best connected and greatest railway interchange hub offers an excellent retail experience in modern, attractive surroundings. According to Mr Thang Vo-Ta, Director of St Pancras Chambers Collection, “St Pancras International presents a powerful business proposition for new retail venture like ourselves seeking to capitalise on the huge footfall coming into the station premises. Having a robust retail management framework is critical to our success. We believe that Eurostop’s excellent reputation in the high-end specialist retail sector, combined with proven technology that offers the latest functionality in one, simple to use package, will support our first step into retail from day one.” Phillip Moylan, Sales and Marketing Manager at Eurostop added, “New businesses such as St Pancras Chambers Collection need all the support they can get to stand out from the crowd and flourish in today’s competitive retail market. Our single, integrated retail management platform will automate and streamline their back-office processes, giving them the freedom to focus their efforts 100% on providing exceptional customer service that boosts sales and delivers a healthy bottom line.”

RBTE Speak Interview 2014

eurostop April 2, 2014

Cambridge Satchel Company selects Eurostop for retail management information systems

eurostop March 20, 2014

Eurostop, a leading supplier to the fashion, footwear and lifestyle sectors has been selected by the Cambridge Satchel Company to supply EPOS, stock management and head office solutions for its growing retail arm. Eurostop’s e-pos has been installed at the brand’s stores in London’s Covent Garden and Rose Crescent in Cambridge. e-rmis has been installed at the retailer’s head office where as well as capturing sales data, it will be used to manage stock, enabling the stores to call down allocated stock from the factory as required to meet customer demand. In December 2012, The Cambridge Satchel Company opened its first retail store, in London’s Covent Garden. This meant that the retailer needed a permanent retail management information system. Eurostop’s e-rmis and e-pos came highly recommended supported by a long track record and experience within the fashion sector. Chloe King, IT Manager at Cambridge Satchel Company explained; “Eurostop compared very well against the other systems we looked at. Its comprehensive back office functionality makes it so much more than just an EPOS system – exactly what we were looking for in our new system. Eurostop provides us with clear visibility of how products are performing, enabling us to take better and more informed business decisions.” The Cambridge Satchel Company is currently working with Eurostop to implement the Givex Gift Card which is fully integrated with the Eurostop system. Phillip Moylan, Sales & Marketing Manager at Eurostop commented; “At Eurostop we concentrate on making our systems highly functional and yet easy to use. Smaller retailers are able to get up and running with the system quickly, confident that the system will then grow with them as their business expands. ”

Aquascutum selects new management and EPoS system

eurostop March 11, 2014

Inventor of the classic Trench Coat selects new retail IT systems to integrate with wholesale, store concession and online operations Luxury clothing brand Aquascutum, famous for inventing the first waterproof fabric and designing the trench coat, has selected new retail management and electronic point-of-sale (EPoS) software from specialist provider Eurostop. Aquascutum changed their business systems after they were sold by the Jaeger Group and will use the Eurostop management and EPoS systems for its six standalone stores, its concessions in John Lewis and House of Fraser and for managing stock for its online store. Speedy integration requirements Bob Gurney, IT consultant at Aquascutum, said: “We needed an off-the-shelf package that we could implement quickly and easily and that would integrate with our STYLEman product development and wholesale system. Eurostop has a good reputation within the market and were able to provide us with a system that matched our immediate requirements and had the ability to support future growth.” The Eurostop retail systems are integrated with both the STYLEman wholesale management system and the retailer’s e-commerce system. This ensures that Aquascutum can manage all their business processes for the different channels within Eurostop. The live sales and stocks give accurate visibility of branch performance and merchandisers can quickly react to market trends. Adding reporting capabilities Aquascutum will also be using Eurostop eCubes data mining and reporting facility. The e-cubes are a reporting tool that will allow the head office team at Aquascutum to interrogate operational system data and compile bespoke reports, including weekly sales, stock and intake (WSSI). Phillip Moylan, sales and marketing manager at Eurostop, addded: “We strive to ensure that our system is quick to deploy and easy to use, enabling new shops to be up and trading fast. This is a key consideration, as Aquascutum has opened a new store on Great Marlborough Street and is looking for other store locations to expand its retail presence in the near future.” http://www.retailtechnology.co.uk/news/5151/aquascutum-selects-new-management-and-epos-system/

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