Connected Channels

In a connected world, your customers expect a connected customer retail experience. The digital revolution means that shoppers don’t shop either online or instore, but zig zag across channels researching and interacting with your brand on the path to purchase. As a retailer, you need a software solution that is going to enable you to manage these demanding customers; and the data that you collect, always with a connected customer experience in mind. Every retailer is different, but all of them are aiming to provide a connected customer experience. That's why we understand the importance of custom development in order that we personalise the system to fit your brand and your needs, facilitating a seamless, omnichannel consumer experience.

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Meet customer demand 24/7 with online selling

Have the power to cross geographical and channel boundaries by using a fully connected ecommerce website. Driven from a central pool of stock, you can manage your product information efficiently in one place and maintain global reporting of sales from online and offline channels. Use Eurostop's Magento partner, Appnova, or select one of your own. Eurostop can ensure that your stock inventory system is directly connected to your online channel.

Real-time

Real-time integration to a multitude of endpoint systems

Multi-channel

Automatic synchronisation of sales orders and customer details.

Integrations

Integrate your eCommerce webstore, concessions, ERP, accounting systems, CRM, and 3PLs.

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Connected systems

We undertake custom development to ensure that your existing systems are fully connected to your new retail system, giving you the power to do more with less effort. Our project and development teams have experience of working closely with many types of third parties.

Third party integrations

SAP
Clipper
Hanel
Magento
CML
Exchequer
Microsoft Dynamics
OPtion Systems
Movex
Sage
SalesForce
more

Featured Connected Channels case studies

gaynor-sports

Retail systems integral to the business

Systems core to the business support staff allowing them to be a vital part without delay.
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Base Clothing wins with seamless multichannel customer service

Eurostop has made replenishment and fulfilment seamless.
julesb

Seamless transparent fulfilment across stores and warehouse

A customer service ethos – in store and online, seamless e-fulfilment underpins success

basefashion

Our online business is growing and we wanted synergy between the stores and our online business. We needed a system that was efficient, not labour intensive. Eurostop’s connected retail systems are integral to the way we work. They have enabled us to deliver a connected customer service as a multichannel retailer, enabling us to significantly grow our business.

Base Fashion

Factsheet download

Download the connected channels factsheet for a full list of features


Factsheet(s) for download

Stock control (e-rmis) factsheet
Point-of-sale (e-pos touch) factsheet
Business Insights and Reporting factsheet
Connected Channels factsheet
Tenant Management System (TMS) factsheet

Get in touch

Speak to a retail expert to discuss Connected Channels