In a connected world, your customers expect a connected customer retail experience. The digital revolution means that shoppers don't shop either online or instore, but zig zag across channels researching and interacting with your brand on the path to purchase. As a retailer, you need a software solution that is going to enable you to manage these demanding customers; and the data that you collect, always with a connected customer experience in mind. Every retailer is different, but all of them are aiming to provide a connected customer experience. That’s why we understand the importance of custom development in order that we personalise the system to fit your brand and your needs, facilitating a seamless, omnichannel consumer experience.
Download the connected channels factsheet for a full list of features
Meet customer demand 24/7 with online selling
Have the power to cross geographical and channel boundaries by using a fully connected ecommerce website. Driven from a central pool of stock, you can manage your product information efficiently in one place and maintain global reporting of sales from online and offline channels. Use Eurostop’s Magento partner, Appnova, or select one of your own. Eurostop can ensure that your stock inventory system is directly connected to your online channel.
Real-time integration to a multitude of endpoint systems
Automatic synchronisation of sales orders and customer details.
Integrate your eCommerce webstore, concessions, ERP, accounting systems, CRM, and 3PLs.
We undertake custom development to ensure that your existing systems are fully connected to your new retail system, giving you the power to do more with less effort. Our project and development teams have experience of working closely with many types of third parties.
Featured Connected Channels case studies
Seamless migration to omnichannel system
Replacement of separate legacy systems within weeks – with minimal disruption to the business.
Base Clothing wins with seamless multichannel customer service
Eurostop has made replenishment and fulfilment seamless.
Seamless transparent fulfilment across stores and warehouse
A customer service ethos – in store and online, seamless e-fulfilment underpins success
Our online business is growing and we wanted synergy between the stores and our online business. We needed a system that was efficient, not labour intensive. Eurostop's connected retail systems are integral to the way we work. They have enabled us to deliver a connected customer service as a multichannel retailer, enabling us to significantly grow our business.